Windows 7 - BSOD - video driver problem?

pandasaurus · 12-21-2010

This computer is less than a month old; I had it built by CyberPowerPC.

I downloaded the Windows Live Essential pack that included Windows Movie Maker. I was editing some things in movie maker, tabbed out to Firefox and my screen cut off to the BSOD. Restarted and everything worked fine for the rest of the day.

I started my computer this morning and I believe I was browsing the web and the BSOD happened again.

Everything was fine today, but I was playing The Sims 3 for a 10 minutes or so, then the BSOD popped up.

x64 Home Premium
the original installed OS on the system? - Yes
OEM or full retail version? - OEM
What is the age of system (hardware)?- Less than 1 month old
What is the age of OS installation? - Less than 1 month old
System Manufacturer - Gigabyte Technology
Mobo - GigaByte GA-870A-UD3
BIOS - Award Modular BIOS v6.00PG
CPU - AMD Phenom II X4 945
Display - ATI Radeon HD 5700 series / 2gb memory
Memory - Corsair 2GBx2

Attached is the BSOD dump zip along with the system health report.

DeanP · 12-21-2010

Hello pandasaurus and welcome to seven forums.

I don't see any dump files in the folder. Make sure the system is configured to create dumps.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~
How to get to Startup and Recovery:

Quote:

OPTION ONE
Through Startup and Recovery
1. Open the Start Menu.

A) Right click on the Computer button on the dark right side and click on Properties.

B) Go to step 3.

OR

2. Open the Control Panel (All Items view) and click on the System icon.

3. In the left blue pane, click on the Advanced system settings link. (See screenshot below)

4. Close the System window. (See screenshot above)

5. Under the Advanced tab, click on the Settings button under Startup and Recovery.

pandasaurus · 12-21-2010

I apologize, they are the files from the BSOD Dump & System File Collection app that I got from the BSOD Posting guidelines. What do I do after I've configured my system to create dumps?

DeanP · 12-21-2010

Can you upload the .dmp files from C:\Windows\Minidump?

Copy all of the dump files from that folder to your desktop.
Select all of the dump files from the desktop and create a .zip file or a .rar file.
Then upload it here (use the paperclip) icon.

pandasaurus · 12-21-2010

I don't have a Minidump folder, even after configuring it.

pandasaurus · 12-22-2010

I had gone BSOD-free the entire day until now. I had multiple tabs in Firefox open and my computer randomly restarted. I started Windows normally, and got the BSOD. Restart manually and starting Windows normally and it was fine after that.

I still do not see a Minidump folder in C:\Windows\, but I myself searched for a .dmp file and found what is attached to this post.

Windows 7 - BSOD - video driver problem?

BSOD - video driver problem? problems?