BSoD whilst watching youtube

R

Rothwell

New member
Local time
5:22 PM
Messages
5
Hi.
I have a one month old, 64bit OEM Dell Studio 1558 Laptop, and in the past few days it has BSoD'ed twice whilst watching youtube videos. This doesn't happen on every video, and 20 minutes ago whilst watching a video it did BSoD, but I had watched a video just before that, which went smoothly with no problems.

The BSoD goes too fast for me to write anything down, so how am I to record what it's showing?

At the time I didn't really have anything else open. I had firefox open with youtube on one tab and a forum on the other. I haven't tested watching videos on any other site other than youtube. Any idea what's causing this problem?

EDIT: Stupid me, didn't see the instructions. Will do that now.
After restarting though the same video ran without problem.
EDIT2: Done that. Note: I have AVG Anti-Virus Free Edition 2011.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti3-370M 2.4ghz3GBAti Mobility Radeon 5470 1GB
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Home Premium 64bit
CPU
i3-370M 2.4ghz
Memory
3GB
Graphics Card(s)
Ati Mobility Radeon 5470 1GB
Monitor(s) Displays
15.6' 1366x768
Hard Drives
320GB 5400RPM
Case
Laptop
Cooling
Stock

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Sorry about that. Hopefully I've uploaded them right...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti3-370M 2.4ghz3GBAti Mobility Radeon 5470 1GB
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Home Premium 64bit
CPU
i3-370M 2.4ghz
Memory
3GB
Graphics Card(s)
Ati Mobility Radeon 5470 1GB
Monitor(s) Displays
15.6' 1366x768
Hard Drives
320GB 5400RPM
Case
Laptop
Cooling
Stock
Dumps blame atikmdag.sys, your ATI display drivers

- Boot into safe mode with networking
- Uninstall the ATI drivers including Catalyst Control Center
- Use driver sweeper to remove leftover ATI display driver files Guru3D - Driver Sweeper
- Install the latest drivers http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#2
- Reboot into normal mode

Code: 
BugCheck 3B, {c0000094, fffff88004adad71, fffff8800984d310, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+d2d71 )
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
I did what you said, but during installing it said "Failure to load detection drivers" and now it won't even install properly :/...

Report Log:

-UI
12/24/10 11:21:25





Catalyst Control Center

2010.1026.2246.39002
150


ATI Catalyst Install Manager

3.0.800.0
20


ATI Display Driver

8.791.0.0000
90


Microsoft Visual C++ 2010 Redistributable

10.0.30319
9


WMV9/VC-1 Video Playback

1.00.0000
1









Hardware information
Existing packages
Packages for install
Packages for uninstall
Other detected devices
Error messages
Name
Manufacturer
Chip type
Device ID
Other hardware
Download packages
Success
Fail
Vendor ID
Class Code
Revision ID
Subsystem ID
Subsystem vendor ID
Catalyst™ Install Manager
Installation Report
Final Status:
Version of Item:
Size:
Mbytes

Failed to load detection driver

EDIT: Did it in normal mode, it installing right (but with warnings?) New report...

-UI
12/24/10 11:35:44
install




ATI Radeon Graphics Processor
ATI Technologies Inc

0x68e0
0x1002
0x0413
0x1028
0x030000
0x00



ATI Technologies Inc

0xaa68
0x1002
0x0413
0x1028
0x040300
0x00




Catalyst Control Center

2010.1026.2246.39002
150


ATI Catalyst Install Manager

3.0.800.0
20


ATI Display Driver

8.791.0.0000
90


Microsoft Visual C++ 2010 Redistributable

10.0.30319
9


WMV9/VC-1 Video Playback

1.00.0000
1




Catalyst Control Center
Succeed
2010.1125.2142.38865
150


ATI Catalyst Install Manager
Succeed
3.0.804.0
20







Hardware information
Existing packages
Packages for install
Packages for uninstall
Other detected devices
Error messages
Name
Manufacturer
Chip type
Device ID
Other hardware
Download packages
Success
Fail
Vendor ID
Class Code
Revision ID
Subsystem ID
Subsystem vendor ID
Catalyst™ Install Manager
Installation Report
Final Status:
Version of Item:
Size:
Mbytes


EDIT2: CCC won't load either. Sigh.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti3-370M 2.4ghz3GBAti Mobility Radeon 5470 1GB
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Home Premium 64bit
CPU
i3-370M 2.4ghz
Memory
3GB
Graphics Card(s)
Ati Mobility Radeon 5470 1GB
Monitor(s) Displays
15.6' 1366x768
Hard Drives
320GB 5400RPM
Case
Laptop
Cooling
Stock
Rothwell said:
I did what you said, but during installing it said "Failure to load detection drivers" and now it won't even install properly :/...

Report Log:

-UI
12/24/10 11:21:25





Catalyst Control Center

2010.1026.2246.39002
150


ATI Catalyst Install Manager

3.0.800.0
20


ATI Display Driver

8.791.0.0000
90


Microsoft Visual C++ 2010 Redistributable

10.0.30319
9


WMV9/VC-1 Video Playback

1.00.0000
1









Hardware information
Existing packages
Packages for install
Packages for uninstall
Other detected devices
Error messages
Name
Manufacturer
Chip type
Device ID
Other hardware
Download packages
Success
Fail
Vendor ID
Class Code
Revision ID
Subsystem ID
Subsystem vendor ID
Catalyst™ Install Manager
Installation Report
Final Status:
Version of Item:
Size:
Mbytes

Failed to load detection driver

EDIT: Did it in normal mode, it installing right (but with warnings?) New report...

-UI
12/24/10 11:35:44
install




ATI Radeon Graphics Processor
ATI Technologies Inc

0x68e0
0x1002
0x0413
0x1028
0x030000
0x00



ATI Technologies Inc

0xaa68
0x1002
0x0413
0x1028
0x040300
0x00




Catalyst Control Center

2010.1026.2246.39002
150


ATI Catalyst Install Manager

3.0.800.0
20


ATI Display Driver

8.791.0.0000
90


Microsoft Visual C++ 2010 Redistributable

10.0.30319
9


WMV9/VC-1 Video Playback

1.00.0000
1




Catalyst Control Center
Succeed
2010.1125.2142.38865
150


ATI Catalyst Install Manager
Succeed
3.0.804.0
20







Hardware information
Existing packages
Packages for install
Packages for uninstall
Other detected devices
Error messages
Name
Manufacturer
Chip type
Device ID
Other hardware
Download packages
Success
Fail
Vendor ID
Class Code
Revision ID
Subsystem ID
Subsystem vendor ID
Catalyst™ Install Manager
Installation Report
Final Status:
Version of Item:
Size:
Mbytes


EDIT2: CCC won't load either. Sigh.
Click to expand...

Install it in safe mode
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Rothwell said:
I did what you said, but during installing it said "Failure to load detection drivers" and now it won't even install properly :/...
Click to expand...

I did try to install it in safe mode before, but as I said it wouldn't install and that error appeared.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti3-370M 2.4ghz3GBAti Mobility Radeon 5470 1GB
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Home Premium 64bit
CPU
i3-370M 2.4ghz
Memory
3GB
Graphics Card(s)
Ati Mobility Radeon 5470 1GB
Monitor(s) Displays
15.6' 1366x768
Hard Drives
320GB 5400RPM
Case
Laptop
Cooling
Stock
Bump, this is still a problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti3-370M 2.4ghz3GBAti Mobility Radeon 5470 1GB
Computer Manufacturer/Model Number
Dell Studio 1558
OS
Windows 7 Home Premium 64bit
CPU
i3-370M 2.4ghz
Memory
3GB
Graphics Card(s)
Ati Mobility Radeon 5470 1GB
Monitor(s) Displays
15.6' 1366x768
Hard Drives
320GB 5400RPM
Case
Laptop
Cooling
Stock
Hi, try this.
Just right click on a youtube window. Click on Settings , then disable hardware acceleration.
It work`s for me.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel i7 2600K @ StockMushkin DD3 1600MHZ CL7 Black Frostbyte 2x2GBEVGA GeForce GTX570 SC @ Stock
OS
Windows 7 Ultimate x64
CPU
Intel i7 2600K @ Stock
Motherboard
Gigabyte P67A-UD7
Memory
Mushkin DD3 1600MHZ CL7 Black Frostbyte 2x2GB
Graphics Card(s)
EVGA GeForce GTX570 SC @ Stock
Sound Card
On Board
Monitor(s) Displays
LG Flatron W 2243S
Screen Resolution
1920 x 1080
Hard Drives
Samsung 320GB SATA-II 7200 rpm 16MB SpinPoint F4
PSU
Corsair AX850
Case
Cooler Master 690 Advance II Window
Cooling
Noctua NH-DH14
Keyboard
Logitech Wave
Mouse
Logitech Lx8
You must log in or register to reply here.

Similar threads

BSOD whilst watching Twitch.tv streams
Replies
1
Views
3K
Thedoctor44
T
BSOD whilst watching videos online. Legit Windows7 and plenty of RAM
Replies
1
Views
2K
RKEdwizzle
R
BSOD whilst watching Videos and playing World of Warcraft
Replies
9
Views
2K
thevicster82
T
BSOD Whilst Watching Youtube Video, After Watching Tumblr Video.
Replies
1
Views
10K
zigzag3143
zigzag3143
BSOD whilst originally playing youtube and Teamspeak. See details
Replies
3
Views
2K
optioned
O
Back
Top