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Windows 7 - ASUS and BSOD cant get fixed properly |
12-27-2010
|
#1 | | Windows Home Premium 64bit |
ASUS and BSOD cant get fixed properly Ok so im about to throw my computer out the window because i have had it at Best buy 6 times to fix the issue and they never do. what is happening is ever since i bought it it has been freezing and giving me a blue screen of death. Im out of ideas on what to do. There were no changes in anything when it started. It happens at least 3-5 times a day and makes it almost impossible to use the computer for anything important.
I have a Asus U53F laptop with Windows Home premium 64. From what i can figure out is that everytime the computer crashes it says it is caused by this driver NETw5s64.sys at this address NETw5s64.sys+13fb5.
I dont know how to attach any files that would help you figure it out. if you can tell me how to do that i can attach some to help. Im just at a loss cause i have had it in at least 5 times and nobody can fix it. can someone please help.
Last edited by shortfur7; 12-27-2010 at 08:01 PM..
| My System Specs | | System Manufacturer/Model Number Asus U53f OS Windows Home Premium 64bit |
12-27-2010
|
#2 | | Windows 7 Ultimate 64-bit |

Quote: Originally Posted by shortfur7 Ok so im about to throw my computer out the window because i have had it at Best buy 6 times to fix the issue and they never do. what is happening is ever since i bought it it has been freezing and giving me a blue screen of death. Im out of ideas on what to do. There were no changes in anything when it started. It happens at least 3-5 times a day and makes it almost impossible to use the computer for anything important.
I have a Asus U53F laptop with Windows Home premium 64. From what i can figure out is that everytime the computer crashes it says it is caused by this driver NETw5s64.sys at this address NETw5s64.sys+13fb5.
I dont know how to attach any files that would help you figure it out. if you can tell me how to do that i can attach some to help. Im just at a loss cause i have had it in at least 5 times and nobody can fix it. can someone please help. Please take a look at: Blue Screen of Death (BSOD) Posting Instructions
I have a small feeling about what may be causing the problem but I want to see the dump first, just in case
and FYI, Geek Squad's just a bunch of half-trained monkeys. I was one a couple years back. I about killed myself having to put up with their BS. | My System Specs | | OS Windows 7 Ultimate 64-bit CPU AMD Phenom II X6 1090T 3.2GHZ Motherboard MSI 890FXA-GD70 Memory G.SKILL RipJaw 3x2GB DDR3-1066 Graphics Card 2x HIS Radeon HD 6850 1 GB Sound Card VIA 8-channel Monitor(s) Displays 2x 20 inch Acer LCDs, 1x 32" Sony LCD TV Screen Resolution 4480x900 Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wiresless Mouse 5000 PSU Kingwin 1000W Modular Case Coolermaster HAF 932 Cooling 1x 120mm, 3x 200mm, CoolerMaster Hyper 212+ Hard Drives 1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External Internet Speed 20mbps Other Info Samsung BD-ROM/DVD-RW |
12-27-2010
|
#3 | | Windows Home Premium 64bit |
I think i did it right. Here it is. | My System Specs | | System Manufacturer/Model Number Asus U53f OS Windows Home Premium 64bit |
12-27-2010
|
#4 | | Windows7 Pro 64bit SP-1; Windows XP Pro 32bit |
The BSOD crew will get to you as soon as possible.
Two people working on them and plenty to do.
So hang in there they won't forget your here.
Mike | My System Specs | | System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Samsung SyncMaster 941BW 19"ws Screen Resolution 1440x900 Keyboard Logitech K-320 PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s |
12-27-2010
|
#5 | | |

Quote: Originally Posted by shortfur7 Ok so im about to throw my computer out the window because i have had it at Best buy 6 times to fix the issue and they never do. what is happening is ever since i bought it it has been freezing and giving me a blue screen of death. Im out of ideas on what to do. There were no changes in anything when it started. It happens at least 3-5 times a day and makes it almost impossible to use the computer for anything important.
I have a Asus U53F laptop with Windows Home premium 64. From what i can figure out is that everytime the computer crashes it says it is caused by this driver NETw5s64.sys at this address NETw5s64.sys+13fb5.
I dont know how to attach any files that would help you figure it out. if you can tell me how to do that i can attach some to help. Im just at a loss cause i have had it in at least 5 times and nobody can fix it. can someone please help.
These were all caused by NETw5s64.sys your intel wifi driver. Re-install it with the newest version available. Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\122710-29983-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e4f000 PsLoadedModuleList = 0xfffff800`0308ce50
Debug session time: Mon Dec 27 19:46:42.787 2010 (GMT-5)
System Uptime: 0 days 0:05:35.958
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 0, fffff88005679fb5}
Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+13fb5 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005679fb5, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030f70e0
0000000000000000
CURRENT_IRQL: 2
FAULTING_IP:
NETw5s64+13fb5
fffff880`05679fb5 48833b00 cmp qword ptr [rbx],0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: System
TRAP_FRAME: fffff88002f8b170 -- (.trap 0xfffff88002f8b170)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8005c4b620
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005679fb5 rsp=fffff88002f8b300 rbp=fffffa8003ea76f0
r8=fffffa8006c04c00 r9=0000000000000000 r10=fffff88002f63a60
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
NETw5s64+0x13fb5:
fffff880`05679fb5 48833b00 cmp qword ptr [rbx],0 ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002ebeca9 to fffff80002ebf740
STACK_TEXT:
fffff880`02f8b028 fffff800`02ebeca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02f8b030 fffff800`02ebd920 : fffffa80`03b66c68 00000000`00000000 00000000`00000000 fffff800`02ec71aa : nt!KiBugCheckDispatch+0x69
fffff880`02f8b170 fffff880`05679fb5 : 00000000`00000004 00000000`00000000 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
fffff880`02f8b300 00000000`00000004 : 00000000`00000000 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETw5s64+0x13fb5
fffff880`02f8b308 00000000`00000000 : fffffa80`00000002 00000000`00000115 00000000`000000f9 fffffa80`043defb0 : 0x4
STACK_COMMAND: kb
FOLLOWUP_IP:
NETw5s64+13fb5
fffff880`05679fb5 48833b00 cmp qword ptr [rbx],0
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: NETw5s64+13fb5
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETw5s64
IMAGE_NAME: NETw5s64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ba1b871
FAILURE_BUCKET_ID: X64_0xD1_NETw5s64+13fb5
BUCKET_ID: X64_0xD1_NETw5s64+13fb5
Followup: MachineOwner
--------- How To Find Drivers: Quote: - search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. - - The most common drivers are listed on this page: Driver Reference http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS WCP ONLY CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
12-27-2010
|
#6 | | Windows Home Premium 64bit |
I Ran the Intel Driver Update Utility and it gave me these results for the wireless driver. What should i do next?
Wireless Networking
Product Detected Intel(R) WiFi Link 1000 BGN
Current Driver Installed 13.2.0.30
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>> | My System Specs | | System Manufacturer/Model Number Asus U53f OS Windows Home Premium 64bit |
12-27-2010
|
#7 | | Windows Home Premium 64bit |
THese are the versions available from ASUS.
Version V5.30.1005.3
Description WiMAX Wireless LAN Driver
File Size 11.13 (MBytes) 2010/07/16 update
Download from Global (DLM) Global China P2P
Version V13.2.0.30
Description Intel(R) WiFi Wireless LAN Driver
File Size 48.88 (MBytes) 2010/05/07 update
Download from Global (DLM) Global China P2P
Version V8.0.0.305
Description Azurewave Wireless Lan Driver and Application
Please first install the Wireless Console Utility before this driver installation
File Size 694.73 (KBytes) 2010/04/13 update
Download from Global (DLM) Global China
Version V5.10.1046.3
Description Intel(R) 6250 WiMAX Wireless LAN Driver
File Size 10.98 (MBytes) 2010/03/16 update
Download from Global (DLM) Global China P2P | My System Specs | | System Manufacturer/Model Number Asus U53f OS Windows Home Premium 64bit |
12-27-2010
|
#8 | | Windows7 Pro 64bit SP-1; Windows XP Pro 32bit |
Belarc Advisor - Free Personal PC Audit
Download and install this. Click giant button top right "Click here to download". 
Let it find all the info on your PC. It will show you what version of WiFi you have on your laptop.
It collects no info for Belarc and is completely safe.
I've been using it since 2003 with no problems.
Tells you what version of every software on the PC and all hardware installed- EVERYTHING!
Then you can find the driver for your Wifi.
Mike | My System Specs | | System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Samsung SyncMaster 941BW 19"ws Screen Resolution 1440x900 Keyboard Logitech K-320 PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s |
12-27-2010
|
#9 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE |
| My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
12-27-2010
|
#10 | | Windows Home Premium 64bit |
So should i uninstall and reinstall the wifi driver. if so how do i do that? | My System Specs | | System Manufacturer/Model Number Asus U53f OS Windows Home Premium 64bit ASUS and BSOD cant get fixed properly problems? All times are GMT -5. The time now is 05:26 PM. |  |