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Windows 7 - Computer freezes on hibernate and crashes when waking.


 
01-17-2011   #1


Windows 7 Ultimate Service Pack 1 RC 1 64 bit
 
 

Computer freezes on hibernate and crashes when waking.

I'm stuck on this one. Everytime I try to hibernate or even shutdown my computer it gets to the blank screen and then just hangs. I'm forced to shutdown by the power button which I don't like to do. When I put my computer to sleep and wake it I get the Blue Screen of Death and it says "SYSTEM_SERVICE_EXCEPTION". I've tried disabling and re enabling hibernation to no avail. I'm wondering if my video drivers could be the culprit. Please assist. I'm running an eMachines E525 laptop with Windows 7 Ultimate 64 bit.

My System SpecsSystem Spec
01-17-2011   #2


Windows 7 Ultimate 64-bit
 
 


Post your goods so we can take a look at what's causing the problem.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
01-20-2011   #3


Windows 7 Ultimate Service Pack 1 RC 1 64 bit
 
 


Yes of course. But that means I'll have to invoke the BSOD. I'll edit this post when I have done so.

(Update)

Putting my computer to sleep/standby or hibernate causes the screen to go blank and that's it. The hard disk responds for a while and then everything hangs. Nothing but force rebooting does anything. I can't even get the BSOD to invoke anymore so forget the BSOD part as it no longer has any relevance because I can't even get my comp to sleep. I use hibernate for convenience and sleep for the same purpose. I dislike force rebooting. I suspect my display drivers are the culprit. The Intel Mobile Chipset 4 Family. I have my system specs on my profile below.

Last edited by TechWizard86; 01-21-2011 at 11:38 PM..
My System SpecsSystem Spec
.


01-25-2011   #4


Windows 7 Ultimate Service Pack 1 RC 1 64 bit
 
 


(mods lock and delete this thread I have a new one made so this can go)
My System SpecsSystem Spec
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 Computer freezes on hibernate and crashes when waking. problems?



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