Artifacts and BSODS!

Mosharino · Jan 21, 2011

Hello all,

Hoping someone can help/confirm a few things.

This morning i go to my desktop computer (which was in sleep mode as always) click the mouse to bring it back to life and then i notice it's taking a bit longer than normal. Screen flashes black, i see the desktop then BANG BSOD managed to catch a glimsp of the BSOD. It refers to nvldkkm.sys. It's a Nvidia GF8300 GS. Had it running for about 2 years now and no issues.

The thing is... i've removed the drivers, and defaulted to windows generic. All done via safemode. So i know the drivers that MAY have caused the BSOD are no longer there.

The problem persists... so i enter Widows via safemode again.

All over the screen during safemode were artifacts, sometimes alot, they come, they go etc.

So i reboot and select normal windows startup, it gets, just, to desktop then artifacts return and BAM, either the PC reboots or it hangs seeminly dead.

I decide (to rule out of course) to do a Memory test. In fact it is running now. The thing is i'm still getting a whole bunch of artifacts and now, occasionally the entire screen flickers too. The memory test it still running without any interference.

So my question....... Does windows invoke the drivers (be them generic ones) of the graphic card while conducting the Mem Test? My head says no as the Mem Test starts before the drivers are loaded, and that my GC is probably about to bottom out.

On the plus side this is the first ever BSOD with Windows 7 after having used it since Beta!

Thanks for any help provided.

Tom

Anthony · Jan 21, 2011

Artifacts

Artifacts usually a sign of overheating GPU and or GPU damage.

Take the side of the case see if there is a lot of dust and check for heat coming from the GFX-Card!!

Mosharino · Jan 21, 2011

Thanks for your reply,

I've done that already, have the side off now.It's dust free etc (I have cats you see so i'm quite vigilant with the dust/hair thing

)

AS i mentioned it happened when i went to resume Windows, so the PC had been dorment over night. So i'm thinking against heat damage. I of course could be wrong.

Thanks

Tom

Just went back to it to double check the card, and placed the top of my finger on the Heatsink, and it is boiling, to hot to hold my finger on..............................

Anthony · Jan 21, 2011

Check the fan is working!!

CarlTR6 · Jan 21, 2011

Tom, please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Monitor your GPU temps with Speedfan or CPUZ.

Mosharino · Jan 21, 2011

Firstly the fan IS working! Thanks Anthony! lol

I'll post as soon as i can with regards to the BSOD posting instructions. If it lets me get to desktop. Seems to giving me gip getting into safemode.

I'm preparing a dinner for 13 ppl tonight so trying to do alot at once!!!¬! lol

Bare with me!

I'm more a software guy than a hardware, it has been years since i've had to troubleshoot HW issues. So i'm a little rusty.

Thanks folks

Tom

CarlTR6 · Jan 21, 2011

If you are having trouble getting into the Safe mode, you likely have a hardware problem or a driver problem. Upload the files when you can. YOu may have to run the tool in the Safe mode and you will be unable to generate the perfmon report.

Mosharino · Jan 21, 2011

Hey thanks for all the replies.

Just to let you know, the graphics card has now packed in completely!!!! I suspected it was an actual HW issue and not the drivers.

I know a bit about HW and things. The card became blazing hot and now won't output any display that's readable on any level!!!!!!!!

Thanks again.

Guess i'm purchasing a new GC tomorrow.

Anthony · Jan 21, 2011

Any idea what caused it? Reason i ask is, if you buy another gfx-card the same thing may happen again. Just a thought while your cooking!!

Take Care.

CarlTR6 · Jan 21, 2011

Thanks for the update. I am sorry your graphics card is toast; but I am glad you identified the problem.

zigzag3143 · Jan 21, 2011

Mosharino said:
Hello all,

Hoping someone can help/confirm a few things.

This morning i go to my desktop computer (which was in sleep mode as always) click the mouse to bring it back to life and then i notice it's taking a bit longer than normal. Screen flashes black, i see the desktop then BANG BSOD managed to catch a glimsp of the BSOD. It refers to nvldkkm.sys. It's a Nvidia GF8300 GS. Had it running for about 2 years now and no issues.

The thing is... i've removed the drivers, and defaulted to windows generic. All done via safemode. So i know the drivers that MAY have caused the BSOD are no longer there.

The problem persists... so i enter Widows via safemode again.

All over the screen during safemode were artifacts, sometimes alot, they come, they go etc.

So i reboot and select normal windows startup, it gets, just, to desktop then artifacts return and BAM, either the PC reboots or it hangs seeminly dead.

I decide (to rule out of course) to do a Memory test. In fact it is running now. The thing is i'm still getting a whole bunch of artifacts and now, occasionally the entire screen flickers too. The memory test it still running without any interference.

So my question....... Does windows invoke the drivers (be them generic ones) of the graphic card while conducting the Mem Test? My head says no as the Mem Test starts before the drivers are loaded, and that my GC is probably about to bottom out.

On the plus side this is the first ever BSOD with Windows 7 after having used it since Beta!

Thanks for any help provided.

Tom

Tom Hi and welcome

Win 7 doesnt (or shouldnt) install drivers in safe mode. Artifacts can be driver, the video card (perhaps reseating it will help, if possible or power.

How did you remove the old Nvidia drivers? you should use their own uninstaller for it or something like When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Ken J

Mosharino · Jan 22, 2011

Hey all,

I'm not to sure what caused it, could have been a small surge in the electricity that slightly fried a chip or something.

It is strange though just how hot the graphics card heatsink was, i know that they can run hot when running a graphic intensive game but this thing was scolding and that was even before windows booted. So very little load on the card itself.

Thanks for all the help.

I might take the heatsink off and see if there is any visable burning or something.

But that will not be happening today, bit to much wine last night!

Anthony · Jan 22, 2011

Mosharino said:
Hey all,

I'm not to sure what caused it, could have been a small surge in the electricity that slightly fried a chip or something.

It is strange though just how hot the graphics card heatsink was, i know that they can run hot when running a graphic intensive game but this thing was scolding and that was even before windows booted. So very little load on the card itself.

Thanks for all the help.

I might take the heatsink off and see if there is any visable burning or something.

But that will not be happening today, bit to much wine last night!

Thanks for the update, You know where to find us if you need us!!

Mosharino · Jan 22, 2011

Hey Zigzag,

I removed the drivers while in safemode and used driver sweeper to remove traces of them, however upon reboot, windows refused to start prefering instead to BSOD me. I had to restore to an earlier time. Tried again and the same thing happened. Thing is i couldn't get ot regular desktop as the BSOD would occur before i could. So couldn't install the drivers!

I really to think that the problem was done to the failing GC. I'd made absolutely no changes to my system and had been running smoothly for months.

Thanks

CarlTR6 · Jan 23, 2011

Thank you for the update.

Artifacts and BSODS!

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