Windows 7 - BSOD STOP:0x00000124

yoite · 03-09-2011

Just bought my core i5 laptop on december and starting this month of march my laptops get crashing and restarting and the BSOD always appear with the message " uncorrectable hardware error".. can please anyone help me how to fix this problem? suggestions> opinions?

Crispy · 03-09-2011

Welcome to the forums, here you go: Stop 0x124 - what it means and what to try

yoite · 03-09-2011

well here are the dumps and the PERFMON.html that ive got.. please analyze and tell me

Attachment 142614

yoite · 03-09-2011

btw my lappy is still on warrant (think so)..

Crispy · 03-09-2011

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80029d2028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000005, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02f6ba58 fffff800`02e13903 : 00000000`00000124 00000000`00000000 fffffa80`029d2028 00000000`f2000000 : nt!KeBugCheckEx
fffff880`02f6ba60 fffff800`02fd0513 : 00000000`00000001 fffffa80`02a35ea0 00000000`00000000 fffffa80`02a35ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6baa0 fffff800`02e135c8 : 00000000`00000728 fffffa80`02a35ea0 fffff880`02f6be30 fffff880`02f6be00 : nt!WheaReportHwError+0x263
fffff880`02f6bb00 fffff800`02e12f1a : fffffa80`02a35ea0 fffff880`02f6be30 fffffa80`02a35ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6bc50 fffff800`02e12dd5 : 00000000`00000004 00000000`00000001 fffff880`02f6beb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6bc90 fffff800`02e06e88 : 00000000`00000147 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02f6bcc0 fffff800`02eba7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02f6bcf0 fffff800`02eba613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6be30 00000000`6e5ffe90 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0026c8d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6e5ffe90


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------

All mini dumps are pointing to 0x124 "Chrome.exe" so what you need to do is uninstall Google Chrome and install another web browser or use IE.

yoite · 03-09-2011

so you mean that all of the crashing is just because of google chrome ?? damn it..

yoite · 03-09-2011

well.. after deleting google chrome.. i still had my blue screen..
can you please analyze the latest blue screen dump??

yoite · 03-09-2011

Attachment 142624 here is the latest dump whic h i have after deleting google chrome..

Windows 7 - BSOD STOP:0x00000124

BSOD STOP:0x00000124 problems?