Hi Dean,
Thanks for replying. I have activated the
driver verifier, as well as installed all Windows 7 Updates. I have attempted to install the Windows 7 SP1 update, but it has failed on two occasions. My understanding of Windows 7 SP1 was that it is an accumulation of all the previous critical and security updates, and that if you have already installed these, there is no reason to install SP1. I am, however, attempting a 3rd install of SP1 to ensure nothing was missed.
I will reply again if/when I have additional information. Thanks again.
BC