Black Screen Crash in games, no BSOD.

Duecez

New member
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Hi there, over the last few months my laptop has been frequently crashing when playing games such as Counter Strike: Source, Team Fortress 2, Starcraft 2, as well as others. I'm not exactly sure what is wrong with my computer since it should be capable of handling all of these programs.

It is Windows 7 Home Premium 64.
It is OEM.
The computer and OS Instillation are a bit over a year old.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Just crashed again even though I did both of those things. :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Sounds like it's just getting too hot.
 

My Computer My Computer

At a glance

7 Ultimate x64i5-2500k8GB G.Skill Ripjaws X F3-12800CL7D-8GBXH 1866...EVGA GTX 570 SC
OS
7 Ultimate x64
CPU
i5-2500k
Motherboard
Asus P8P67 Pro
Memory
8GB G.Skill Ripjaws X F3-12800CL7D-8GBXH 1866MHz 8-9-8-24
Graphics Card(s)
EVGA GTX 570 SC
Sound Card
X-Fi Titanium Fatality
Monitor(s) Displays
Samsung S27A550H 27" LED
Screen Resolution
1920x1080
Hard Drives
OCZ Vertex 3 120GB.
1TB Samsung F3.
2TB Samsung F4.
PSU
PC Power & Cooling Silencer 760
Case
Lian Li Lancool K62
Cooling
Thermalright Venomous X Black/Scythe S-Flex/Shin-Etsu X23
Keyboard
MS Natural Elite 4000 Ergonomic
Mouse
Logitech G500
Internet Speed
6MB/768
Other Info
Logitech Z-5500 505 watts.
D-Link DGL-4500.
Tripp-Lite Smart Pro 1500.

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
There is one thing that I forgot to mention that makes me think it may not be the fans.

It unusually happens on certain maps in games, or when specific events occur.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Here.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
No dumps were collected by the jcgriff2 tool, dumps may have been deleted. Did you run any system cleaners(such as Ccleaner) after the crash?
If so wait for the computer to crash and re-upload the file :)
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
No dumps were collected by the jcgriff2 tool, dumps may have been deleted. Did you run any system cleaners(such as Ccleaner) after the crash?
If so wait for the computer to crash and re-upload the file :)

I haven't recently... I'll get it to crash again and let it sit for a while on the black screen in hopes of a log being shown.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Here's the newest one. I let my computer sit for about 20 minutes on the blackscreen before I shut it off.

If I should leave it longer just let me know.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
I see that you had some bluescreens back in March. Have you run any system cleaners in the past couple months?

Remove Daemon Tools until we get this sorted out.

Code:
Event[991]:
  Log Name: System
  Source: Disk
  Date: 2011-05-25T18:14:52.559
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Dylan-VAIO
  Description: 
The driver detected a controller error on \Device\Harddisk0\DR0.
Run a hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

Code:
[COLOR=Red]7/10/2009 9:34:38 AM[/COLOR]   C:\Windows\system32\DRIVERS\[COLOR=Red]atikmdag.sys[/COLOR]
Update your video card drivers. After you download the drivers go into device manager and uninstall the device from the computer. If prompted, choose the option to remove the drivers. Reboot the computer and install the drivers you downloaded. ATI Radeon

Code:
[COLOR=Red]5/14/2009[/COLOR] 8:51:34 AM   C:\Windows\system32\DRIVERS\netw5v64.sys
Code:
Event[12188]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-03-03T13:52:21.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Dylan-VAIO
  Description: 
Fault bucket X64_0xD1_[COLOR=Red]netw5v64[/COLOR]!prvMmacSchedAckSchedulerTxResponse+7b, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\030311-44756-01.dmp
C:\Users\Dylan\AppData\Local\Temp\WER-427988-0.sysdata.xml
C:\Users\Dylan\AppData\Local\Temp\WER6815.tmp.WERInternalMetadata.xml
Update your Intel network drivers - http://downloadcenter.intel.com/Det...7, 64-bit*&DownloadType=Software Applications
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I see that you had some bluescreens back in March. Have you run any system cleaners in the past couple months?

Remove Daemon Tools until we get this sorted out.

Code:
Event[991]:
  Log Name: System
  Source: Disk
  Date: 2011-05-25T18:14:52.559
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Dylan-VAIO
  Description: 
The driver detected a controller error on \Device\Harddisk0\DR0.
Run a hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

Code:
[COLOR=Red]7/10/2009 9:34:38 AM[/COLOR]   C:\Windows\system32\DRIVERS\[COLOR=Red]atikmdag.sys[/COLOR]
Update your video card drivers. After you download the drivers go into device manager and uninstall the device from the computer. If prompted, choose the option to remove the drivers. Reboot the computer and install the drivers you downloaded. ATI Radeon

Code:
[COLOR=Red]5/14/2009[/COLOR] 8:51:34 AM   C:\Windows\system32\DRIVERS\netw5v64.sys
Code:
Event[12188]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-03-03T13:52:21.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Dylan-VAIO
  Description: 
Fault bucket X64_0xD1_[COLOR=Red]netw5v64[/COLOR]!prvMmacSchedAckSchedulerTxResponse+7b, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\030311-44756-01.dmp
C:\Users\Dylan\AppData\Local\Temp\WER-427988-0.sysdata.xml
C:\Users\Dylan\AppData\Local\Temp\WER6815.tmp.WERInternalMetadata.xml
Update your Intel network drivers - http://downloadcenter.intel.com/Det...7, 64-bit*&DownloadType=Software Applications

I removed Daemon Tools. I ran the SeaTools checks, both long and short. My computer passed both. I uninstalled my ATI Raedon Drivers, rebooted and installed the new ones. I also updated the Intel Network card like you said.

Even after doing all of this, I got the crash yet again. :cry:

yowanvista, you said that there were no mindumps in the file. Could my computer be automatically deleting them, or not generating them for some reason?

Also, I was looking at my event log after I rebooted and saw this:

Processor 0 in group 0 exposes the following:

3 idle state(s)
3 performance state(s)
8 throttle state(s)

I don't really know how to interpret this, but could it be contributing to my problems? This could be normal for all I know, but I just wanted to show this incase it helps at all.

Also, thanks for everyone's help so far! Hopefully this will be fixed soon.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
Another thing just happened. I had a crash while alt tabbing to CS:S. After my computer froze, a black bar appeared across the screen and the screen began to fade to white.

Does this bar or type of crash signify anything?

201105290134507.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
I just looked and the crash last night produced a mini dump.

I ran the tool again after the crash and I found the minidump.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
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