My new W7 laptop won't install any programs off the internet

dmarquand

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11:41 AM
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PLEASE READ THE WHOLE THING!!!

Well, I installed Chrome fine, but I downloaded Avast off Cnet.com (the legit avast, not a scam), and during the installation the computer shut down. It said something like "A program has tried to use a ????? that it didn't have permission to".

And, several other problems since I opened my laptop an hour ago. when it first crashed, it took a few times to reboot to finally open windows.. OH GOD now it's saying the graphics processor needs to be changed to optimize performance??? UGH!!! And the battery life sucks.. this is sooooo depressing because I waited for this laptop for about a month, and this is my first personal computer.

What is causing all of these problems??? And try not to recommend a system restore, because it's a new laptop..I just used this copy of Windows for the first time ever.

:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
PLEASE READ THE WHOLE THING!!!

Well, I installed Chrome fine, but I downloaded Avast off Cnet.com (the legit avast, not a scam), and during the installation the computer shut down. It said something like "A program has tried to use a ????? that it didn't have permission to".

And, several other problems since I opened my laptop an hour ago. when it first crashed, it took a few times to reboot to finally open windows.. OH GOD now it's saying the graphics processor needs to be changed to optimize performance??? UGH!!! And the battery life sucks.. this is sooooo depressing because I waited for this laptop for about a month, and this is my first personal computer.

What is causing all of these problems??? And try not to recommend a system restore, because it's a new laptop..I just used this copy of Windows for the first time ever.

:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

Boot in safemode with networking and run a scan of Malwarebytes
Unfortunately a System Restore might be the only solution, Avast may have messed up your system. You should use MSE instead
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
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