Windows 7 - Desktop background picture error

xtreme15 · 06-23-2011

Ok here's the case:

My older brother brought this laptop and lend it to his friend, then they set an ugly wallpaper. After that when I received my laptop, I saw the ugly wallpaper. I tried to change the wallpaper but there's an error "This image can't be set as a wallpaper. An internal error occured." I tried to scan using sfc /scannow but it failed. There was an error msg in the CBS.LOG and this is it.

Code:

 
2011-06-22 21:42:57, Info CSI 0000006c [SR] Verify complete
2011-06-22 21:42:58, Info CSI 0000006d [SR] Verifying 100 (0x00000064) components
2011-06-22 21:42:58, Info CSI 0000006e [SR] Beginning Verify and Repair transaction
2011-06-22 21:43:02, Info CSI 0000006f [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000070 [SR] Cannot repair member file [l:34{17}]"winresume.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000071 [SR] Cannot repair member file [l:22{11}]"winload.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000072 [SR] Cannot repair member file [l:26{13}]"winresume.exe" of Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:03, Info CSI 00000073 Ignoring duplicate ownership for directory [l:64{32}]"\??\C:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-Ultimate, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
 
2011-06-22 21:43:03, Error CSI 00000074 (F) STATUS_ACCESS_DENIED #1576810# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0x180e6b8->OBJECT_ATTRIBUTES {s:24; rd:NULL; on:[129]"\SystemRoot\WinSxS\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.17514_none_5d2e241dcae8f953\winload.exe"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x180e670, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000022]
2011-06-22 21:43:03, Error CSI 00000075@2011/6/22:13:43:03.799 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2011-06-22 21:43:04, Error CSI 00000076 (F) STATUS_ACCESS_DENIED #1576809# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingFile(...)[gle=0xd0000022]
2011-06-22 21:43:04, Error CSI 00000077 (F) STATUS_ACCESS_DENIED #1576808# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingFile(flags = (MissingFileIsOk), da = (FILE_GENERIC_READ), oa = @0x180e860->SIL_OBJECT_ATTRIBUTES {s:20; on:"winload.exe"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_SYNCHRONOUS_IO_NONALERT|FILE_NON_DIRECTORY_FILE), file = NULL, disp = Invalid)
[gle=0xd0000022]
2011-06-22 21:43:04, Error CSI 00000078 (F) STATUS_ACCESS_DENIED #1576784# from PrimitiveInstaller::CCoordinator::RepairCo ponent(Component = Microsoft-Windows-BootEnvironment-OS-Loader, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral)[gle=0xd0000022]

For more info, I'll attach the whole CBS.LOG (The date was 06-22-11)

Any ideas on how to fix this error so that I can change my wallpaper again to remove this ugliness?
My computer is still working the way it should, just can't change my wallpaper.

Golden · 06-23-2011

Hi,

Do you have an anti-virus product installed? Has it flagged any suspicious activity since this wallpaper was installed?

Please download the portable version of SAS to a USB drive. Scan your PC with this tool and post back here what it finds.

http://www.superantispyware.com/

Regards.
Golden

xtreme15 · 06-23-2011

Yeah. I have avira antivirus.
I'll report back once I'm done right away and thanks!

*Edited*

I'm done scanning and found out that there is an adware. I've already deleted it and still no changes was done. Anymore ideas?

Golden · 06-23-2011

It depends on what sort of Adware....did you note the names?

Download, install, update and run a FULL scan with the free version of Malwarebytes. Post the log file so we can see what it finds.

Regards,
Golden

xtreme15 · 06-23-2011

The name of the virus was "Adware.Tracking Cookie"

I'll report again after I'm done scanning using the malwarebytes.

Golden · 06-23-2011

Hi,

The tracking cookies aren't neccessarily a cause for concern, in fact they are very probably innocuous. Complete the Malwarebytes scan and lets see what that finds.

Regards,
Golden

Windows 7 - Desktop background picture error

Desktop background picture error problems?