The driver detected a controller error on \Device\Harddisk1\DR1

urusai11 · Jul 14, 2011

Hello to everyone, I Just want to confirm something,
I'm using Windows 7 Ultimate 32bit and not encountering any freezing nor BSOD, but everytime I check the EVENT VIEWER it annoys me to see the error message "The driver detected a controller error on \Device\Harddisk1\DR1" ... I check the disk manager and from what I see in there my primary harddisk is located in channel0/Disk 0 while Disk1 is from my removable USB flash drive.
Does that mean the one mentioned in the EVENT was just actually my flash drive? Why was it called a harddisk???

Please someone confirm this for me because I'm getting paranoid if my harddisk is already starting to fail.

Thanks for any helpful reply...

zigzag3143 · Jul 14, 2011

urusai11 said:
Hello to everyone, I Just want to confirm something,
I'm using Windows 7 Ultimate 32bit and not encountering any freezing nor BSOD, but everytime I check the EVENT VIEWER it annoys me to see the error message "The driver detected a controller error on \Device\Harddisk1\DR1" ... I check the disk manager and from what I see in there my primary harddisk is located in channel0/Disk 0 while Disk1 is from my removable USB flash drive.
Does that mean the one mentioned in the EVENT was just actually my flash drive? Why was it called a harddisk???

Please someone confirm this for me because I'm getting paranoid if my harddisk is already starting to fail.

Thanks for any helpful reply...

Yes it is the USB

Called an HD as a throw back to when PC's had floppy drives.

Tails77 · May 1, 2012

driver detected error

I have the same problem. In my even viewer it says "The driver detected a controller error on\Device\Harddisk1\DR1"
This error appears about 15 times a day. I dont have anything wrong with my computer at the moment and I am worried that this is going to cause a problem or already is a problem. What could it be and how do I stop it?

writhziden · May 2, 2012

It could be a few things. You may have a bad connection to and from one of your hard disks. If you open up Start Menu -> Computer -> Right click on the C: drive -> Click Properties -> Click the Hardware tab -> And see which device has location 1, that will indicate where the problem lies. Post a screenshot of the hardware with location 1.

Tails77 · May 2, 2012

Thank you for your reply and trying to help me. I have done as you said and It is the actual Internal Harddisk drive which is in Location 1. It is called ST3500418AS 500Gb. It also says that this device is working properly. Why do I keep getting these errors in event manager?
Could this be a possible cause as to why I cant do any back ups, it always times out and says back up not successfull?

writhziden · May 2, 2012

Possibly. Do you have any exclamation points/error icons in Device Manager? To get to Device Manager: Log in as an administrative user -> Start Menu -> Control Panel -> Hardware and Sound -> Device Manager

Also, please update your system specs in your profile (not in a post in this thread). http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html will help with filling in your system specs. If you have a computer built by a vendor, also include the name of the vendor (HP, Dell, Sony, Toshiba, Lenovo, Acer, ASUS, etc.) and the model of the system.

Tails77 · May 2, 2012

I have no exclamation marks in my Device manager.

Tails77 · May 2, 2012

I have updated my system spec I hope this helps. Thankyou for taking the time to help me out.

Tails77 · May 2, 2012

I had fifteen error events again today. Its bizarre!

writhziden · May 2, 2012

Ah, there we go. You have an Acer system. What model?

Tails77 · May 2, 2012

Its an Acer Aspire X3900

writhziden · May 2, 2012

Do you mean Aspire X3910? There is no X3900...

acer said:
Others
Description Vendor Version Size Date Download
Other Drivers (Storage) Intel 8.9.0.1023 21.4 MB 12/02/2009

Download and install the above. If it is already installed, go into Device Manager and uninstall it.

Download the driver and save it where you will remember the location.
Log in as an administrative user.
Click Start Menu.
Click Control Panel.
Click Hardward and Sound.
Click Device Manager.
Expand IDE ATA/ATAPI controllers.
Right click the Intel Controller.
Click Uninstall (do not hit ok in the dialog box that pops up).
Put a tick in the box to Delete the driver software for this device.
Click OK.
Restart the computer if asked to do so.
Install the driver you downloaded.

Tails77 · May 2, 2012

Its definately a Acer Aspire X3900 that whats written on the side of it. Its about two years old. Ill give the above a go. Where its says download and install the above. Where do I download it from?

writhziden · May 2, 2012

You can obtain the download at Acer Support: Downloads & Support Documents - Desktop / Aspire / Aspire X3910

Your X3900 is not listed on the acer site, thus the confusion...

Tails77 · May 2, 2012

Feeling a bit apprehensive about this, please re-assure me. If I uninstall the driver on the intel storage will i still be able to use the computer to reinstal the new one? Everything the computer uses is on the hard drive. Im worried it might completely freeze the computer. Will the computer still run ok after installing the new driver?

writhziden · May 2, 2012

Uninstalling should not affect your system adversely. If you are apprehensive, create a restore point before uninstalling. Same is true for installing the new driver. It also should not affect the system adversely.

Tails77 · May 2, 2012

Thank you. I'll try it in the morning when i'm more awake. Its 22.40 here. Thank you for your help. Ill let you know how i get on tomorrow.

writhziden · May 2, 2012

You're welcome. Best of luck.

Laurus12 · May 6, 2012

Thank you very much for the help Writhziden

Was pretty pi.... off about the problem so I uninstalled all of the ATA controllers plus the Intel AHCI SATA Controller where I opted for deleting the driver as you said.

I then rebooted and used the last original Intel driver set from the computer manufacturer.

No errors since!

Thanks,
Laurus

writhziden · May 6, 2012

Awesome to see.

Feel free to mark the thread solved when you are sure it is.

The driver detected a controller error on \Device\Harddisk1\DR1

New member

My Computer

Account closed by request

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

New member

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

Closed by request.

My Computer

New member

My Computer

Closed by request.

My Computer