Windows 7 Forums Search
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7 - Explorer.exe crashing when opening movie files


 
07-19-2011   #1


Windows 7 Ultimate 7600 64bit and 32bit
 
 

Explorer.exe crashing when opening movie files

hi there

since yesterday night i noticed a bizarre crash on my win 7 32-bit machine when i open .mkv or .wmv hi res video files.... although the video opens, explorer crashes, either when i do right click > open > windows media player classic or if i open it with windows movie player..

anyone? solutions or fixes? i have 2 graphic cards on my netbook so i tested with the nvidia and with the onboard intel video card but same thing happens, so it's not a video card drivers problem and i didn't install anything new recently...

thanks
gabrio

My System SpecsSystem Spec
07-19-2011   #2


Windows 7 Ultimate 7600 64bit and 32bit
 
 


from event viewer:

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: kernel32.dll, version: 6.1.7601.17617, time stamp: 0x4dce1ef5
Exception code: 0xc0000005
Fault offset: 0x00047dd4
Faulting process id: 0xc60
Faulting application start time: 0x01cc45e3a8b638c8
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: 24b0ed2e-b1d7-11e0-b6e2-00235474e170
My System SpecsSystem Spec
07-19-2011   #3


Windows 7 Ultimate 7600 64bit and 32bit
 
 


SOLVED : before going to screw up more things, by the way, nice thread here Troubleshooting Explorer.exe Crashing Issues from our forum... i realized that the problem with the movies may be codecs-related so i thought i would give it a shot so i removed K-Lite codecs pack (with MPC) that i had installed. cleaned registry properly (cc cleaner + registry mechanic), restarted, reinstalled K-Lite Codecs pack fresh from their website and voilą works like a charm and no more Explorer.exe crash..

however...the "usual" misteries... why did it start crashing in first place? i don't know. but nevertheless it works now ;-)
My System SpecsSystem Spec
.


Reply

 Explorer.exe crashing when opening movie files problems?



Thread Tools



Similar Threads for: Explorer.exe crashing when opening movie files
Thread Forum
Solved window explorer shuts down when opening certain mkv files General Discussion
Opening a movie with my player Media Center
game movie opening problem Gaming
Explorer crashing when deleting files General Discussion


All times are GMT -5. The time now is 08:51 PM.



Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30