Windows 7 - Blue screen of death every few hours

benwizkid · 07-31-2011

Hello all I hate making an account just to ask this but I am having a blue screen problem that I can't figure out. I am new to diagnosing blue screens since I have never really had an issue with them. I get the BSOD every few hours. I have the files that I am supposed to upload and will attach them in this thread. Thanks for all your help.

usasma · 07-31-2011

MSINFO32 points to network issues. Please update your networking drivers (to include the Hamachi/LogMeIn stuff).
All 3 memory dumps point to networking also.

Although the Rt64win7.sys driver is dated from 2010, I'd suggest:
- downloading the most current networking drivers from here: Realtek
- uninstall the current networking drivers from your system.
- install the freshly downloaded drivers
- monitor for further BSOD's

FYI - your BIOS dates from 2007 and may need updating. Please monitor for further BSOD's before attempting to update it.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-15693-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 31 15:33:55.516 2011 (UTC - 4:00)
System Uptime: 0 days 3:35:01.732
Probably caused by : NETIO.SYS ( NETIO!StreamDataClose+9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_NETIO!StreamDataClose+9
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`01433c69 fffff880`02fce7b8 fffff880`02fce010
BiosVersion = 080014 
BiosReleaseDate = 12/05/2007
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-15834-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 31 11:57:42.670 2011 (UTC - 4:00)
System Uptime: 0 days 3:13:43.902
BugCheck D1, {fffffa80028eb5ac, 2, 1, fffff88003a1367e}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+1367e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_Rt64win7+1367e
Bugcheck code 000000D1
Arguments fffffa80`028eb5ac 00000000`00000002 00000000`00000001 fffff880`03a1367e
BiosVersion = 080014 
BiosReleaseDate = 12/05/2007
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-16910-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 31 08:42:42.970 2011 (UTC - 4:00)
System Uptime: 0 days 10:47:57.202
Probably caused by : NETIO.SYS ( NETIO!StreamDataClose+9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_NETIO!StreamDataClose+9
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`0156dc69 fffff880`02fdc7b8 fffff880`02fdc010
BiosVersion = 080014 
BiosReleaseDate = 12/05/2007

benwizkid · 07-31-2011

Thank you for the reply! I am confused about one thing though and that is how do I uninstall the current driver?

usasma · 07-31-2011

Check in Control Panel...Programs...Uninstall a program for Realtek Networking stuff
Then check in Device Manager under Network Adapters. Right click on the Realtek device and select "Uninstall" - make sure that the check box to remove the driver is checked (if present) before clicking OK.

benwizkid · 07-31-2011

Thank you got it all uninstalled and then installed the new one!

Windows 7 - Blue screen of death every few hours

Blue screen of death every few hours problems?