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Windows 7 - BSOD when watching youtube videos and playing Star Craft 2 |
09-13-2011
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#1 | |
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BSOD when watching youtube videos and playing Star Craft 2
My 3yr old computer BSOD's when I watch Youtube videos and play Star Craft 2. Happily appreciate any advice, thanks.
- x86 (32-bit) or x64 ? 64 - the original installed OS on the system? Yes - an OEM or full retail version? Retail - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 3+ years - What is the age of OS installation (have you re-installed the OS?) Not sure
Last edited by Jc27141; 09-13-2011 at 04:04 PM..
Reason: added information and system health report.
| My System Specs | | OS windows 7 64bit
CPU Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775 Quad-Core
Motherboard GIGABYTE GA-EP45-UD3R LGA 775 Intel P45 ATX Intel Motherboa
Memory OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (P
Graphics Card HIS H485QT512P Radeon HD 4850 512MB 256-bit GDDR3 PCI Expres
Sound Card Sb Audigy
Monitor(s) Displays ViewSonic VA1912w & Acer v223w
PSU Rosewill RP550V2-D-SL 550W ATX12V
Case Rosewill R5604-BK
Cooling ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Co
Hard Drives Western Digital Raptor WD1500ADFD
Western Digital Caviar Blue WD3200AAKS
Western Digital Raptor WD740GD
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09-13-2011
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#2 | |
Windows 7 Ultimate 64bit SP1 |
Hi Jc27141 welcome to SF 
Please follow these steps in this order, Uninstall and clean Avg from your system using the avgremoverx64
Download and install Microsoft Security Essentials Enable windows firewall.
Download and install Driver Sweeper Download the most recent software\ driver for your ati from AMD Graphics Drivers & Software Uninstall ati software\ driver,restart in safe mode,run driver sweeper,choose amd and clean any remaining fragments,restart in normal mode. Install the new ati software\driver,restart. Update DirectX
---------------------------------
Finish with the above steps and post back with any results.
Last edited by panais; 09-13-2011 at 05:15 PM..
| | My System Specs | | System Manufacturer/Model Number Custom Built by me.
OS Windows 7 Ultimate 64bit SP1
CPU Intel Core 2 Quad Q6600
Motherboard Gigabyte GA-X38-DS4
Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card XFX RADEON HD 6850 1GB GDDR5
Sound Card 2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video
Keyboard Wireless Logitech LX710
Mouse Logitech Wireless Gaming Mouse G700
PSU THERMALTAKE W0229 TOUGHPOWER XT 750W
Case A-Case Twin Engine BB
Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan
Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
Internet Speed ADSL 12000 plus
Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
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09-13-2011
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#3 | |
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followed the instructions, got one error when installing my ati driver.
Microsoft Visual C++ 2010 RedistributableFinal Status:FailVersion of Item:10.0.30319Size:9 Mbytes
thanks for the help! | | My System Specs | | OS windows 7 64bit
CPU Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775 Quad-Core
Motherboard GIGABYTE GA-EP45-UD3R LGA 775 Intel P45 ATX Intel Motherboa
Memory OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (P
Graphics Card HIS H485QT512P Radeon HD 4850 512MB 256-bit GDDR3 PCI Expres
Sound Card Sb Audigy
Monitor(s) Displays ViewSonic VA1912w & Acer v223w
PSU Rosewill RP550V2-D-SL 550W ATX12V
Case Rosewill R5604-BK
Cooling ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Co
Hard Drives Western Digital Raptor WD1500ADFD
Western Digital Caviar Blue WD3200AAKS
Western Digital Raptor WD740GD
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09-13-2011
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#4 | |
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Tested the fixes, watched a youtube video and got a DRIVER_IRQL_NOT_LESS_OR_EQUAL error. | | My System Specs | | OS windows 7 64bit
CPU Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775 Quad-Core
Motherboard GIGABYTE GA-EP45-UD3R LGA 775 Intel P45 ATX Intel Motherboa
Memory OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (P
Graphics Card HIS H485QT512P Radeon HD 4850 512MB 256-bit GDDR3 PCI Expres
Sound Card Sb Audigy
Monitor(s) Displays ViewSonic VA1912w & Acer v223w
PSU Rosewill RP550V2-D-SL 550W ATX12V
Case Rosewill R5604-BK
Cooling ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Co
Hard Drives Western Digital Raptor WD1500ADFD
Western Digital Caviar Blue WD3200AAKS
Western Digital Raptor WD740GD
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09-13-2011
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#5 | |
Windows 7 Ultimate 64bit SP1 |
Update your windows using windows update then run this procedure,
Uninstall ati software\ driver,restart in safe mode,run driver sweeper,choose amd and clean any remaining fragments,restart in normal mode. Install the new ati driver, Not the catalyst only the driver,restart. Update DirectX | | My System Specs | | System Manufacturer/Model Number Custom Built by me.
OS Windows 7 Ultimate 64bit SP1
CPU Intel Core 2 Quad Q6600
Motherboard Gigabyte GA-X38-DS4
Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card XFX RADEON HD 6850 1GB GDDR5
Sound Card 2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video
Keyboard Wireless Logitech LX710
Mouse Logitech Wireless Gaming Mouse G700
PSU THERMALTAKE W0229 TOUGHPOWER XT 750W
Case A-Case Twin Engine BB
Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan
Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
Internet Speed ADSL 12000 plus
Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
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09-13-2011
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#6 | |
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After following your instructions I'm still having the C++ problem | | My System Specs | | OS windows 7 64bit
CPU Intel Core 2 Quad Q6600 Kentsfield 2.4GHz LGA 775 Quad-Core
Motherboard GIGABYTE GA-EP45-UD3R LGA 775 Intel P45 ATX Intel Motherboa
Memory OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (P
Graphics Card HIS H485QT512P Radeon HD 4850 512MB 256-bit GDDR3 PCI Expres
Sound Card Sb Audigy
Monitor(s) Displays ViewSonic VA1912w & Acer v223w
PSU Rosewill RP550V2-D-SL 550W ATX12V
Case Rosewill R5604-BK
Cooling ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Co
Hard Drives Western Digital Raptor WD1500ADFD
Western Digital Caviar Blue WD3200AAKS
Western Digital Raptor WD740GD
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09-14-2011
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#7 | |
Windows 7 Ultimate 64bit SP1 |
Use the Driver Sweeper backup\restore and restore amd\ati.
Then just install the driver,not the catalyst.
Last edited by panais; 09-14-2011 at 03:44 AM..
| | My System Specs | | System Manufacturer/Model Number Custom Built by me.
OS Windows 7 Ultimate 64bit SP1
CPU Intel Core 2 Quad Q6600
Motherboard Gigabyte GA-X38-DS4
Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL
Graphics Card XFX RADEON HD 6850 1GB GDDR5
Sound Card 2/4/5.1/7.1-channel Realtek High Definition
Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1
Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video
Keyboard Wireless Logitech LX710
Mouse Logitech Wireless Gaming Mouse G700
PSU THERMALTAKE W0229 TOUGHPOWER XT 750W
Case A-Case Twin Engine BB
Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan
Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2
Internet Speed ADSL 12000 plus
Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2
BSOD when watching youtube videos and playing Star Craft 2 problems? All times are GMT -5. The time now is 09:31 PM. |  |
BSOD/Crash while watching videos on youtube or on classic media player 
