I have never had this issue occur to me before with owning my computer for about a year and half now. I had my computer on for a few days without shutting it off and one night I decided to turn it off to install new windows updates. When I went to turn it on the next morning it loaded up to the Windows 7 logo then after that a black screen with my mouse cursor appeared. I thought maybe it had to take some time to install the new updates but i came back an hour later and noticed the black screen was still there. So I held my power button down to manually reset it and tried to boot up Windows 7 in Safe Mode. I tried this numerous times and received the same problem with the black screen.
I also have tried the other two options of Safe Mode I have looked on these forums and tried a few methods with using my Windows 7 Installation Cd for the System Recovery Options. I ran the Startup Repair to find out that it "could not detect a problem". I viewed the Diagnosis and repair details and this is what i have:
After looking at this i was puzzled that it show this as successful. I also tried to System Restore to an earlier point in my system while trying to do that i would receive an error like this:
I was not sure if i received this error because of the problem i am having with the Black screen issue or if it was because I never did a system restore manually I had thought maybe Windows 7 did it automatically?
Some of my specs on my PC
Nvidia GeForce GTS450
6GB RAM PC2 6400 Gold series
Intel Phenom 2 Quad Core processor
ASUS M4A785-M Motherboard
Windows 7 Professional
Two 500GB WD Caviar Hard drives set up for a RAID 0
I also have tried the other two options of Safe Mode I have looked on these forums and tried a few methods with using my Windows 7 Installation Cd for the System Recovery Options. I ran the Startup Repair to find out that it "could not detect a problem". I viewed the Diagnosis and repair details and this is what i have:
Code:
Startup Repair Diagnosis and repair log
----------------------------------------------
Last Successful boot time: 10/18/2011 6:10:50 PM (GMT)
Number of repair attempts: 1
Session details
---------------------------------
System Disk = \Device\Hardisk0
Windows Directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1
Test Performed:
------------------------------
Name: Check for updates
Result: Completed successfully. Error Code = 0x0
Time taken = 0 ms
Test Performed:
-----------------------------
Name: System disk test
Result: completed Successfully. Error Code = 0x0
Time taken = 0ms
Test Performed:
-----------------------------
Name: Disk Failure Diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
----------------------------
Name: Disk metadata test
Result: completed successfully. Error code = 0x0
Time taken = 16ms
Test Performed:
-------------------------------
Name: Target OS test
Result: completed successfully. Error code = 0x0
Time Taken: = 47 ms
Test Performed:
-----------------------------
Name: Volume content check
Result: completed successfully. error code = 0x0
Time taken: 202 ms
Test Performed:
-----------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms
Test Performed:
---------------------------------
Name: System boot log Diagnosis
Result: completed Successfully. error code = 0x0
Time taken = 0 ms
Test Performed:
--------------------------------------
Name: Even log diagnosis
Result: Completed Successfully. Error code = 0x0
Time taken = 281 ms
Test Performed:
-------------------------------------
Name: internal state check
Result: completed successfully. Error code = 0x0
Time taken = 16 ms
Test performed:
-----------------------------------
Name: boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Root cause found:
---------------------------------
Boot status indicates that the OS booted Successfully.
Code:
System Restore failed to extract the file (D:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\cs\Microsoft.VisualBasic.resources.dll) from the restore point.
An unspecified error occurred During System Restore. (0x80070017)I was not sure if i received this error because of the problem i am having with the Black screen issue or if it was because I never did a system restore manually I had thought maybe Windows 7 did it automatically?
Some of my specs on my PC
Nvidia GeForce GTS450
6GB RAM PC2 6400 Gold series
Intel Phenom 2 Quad Core processor
ASUS M4A785-M Motherboard
Windows 7 Professional
Two 500GB WD Caviar Hard drives set up for a RAID 0
Last edited:
My Computer
At a glance
Windows 7 x64
- OS
- Windows 7 x64
