Random BSOD's - Mem Management, ntfs.sys, etc

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fadlifari

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i just upgraded my RAM to 6GB (2 and 4GB) and get a random BSOD, so i put out the 2GB and now i'm using only 4GB of RAM in my laptop, but it keeps getting into BSOD, i ran everything, defrag, cleaner, virus scan, etc. none of the helps, please help mee :cry:

Please kind reviewer and technicians I beg of your help, I am so frustrated.
My spec :
ACER ASPIRE 4741G
Intel Core i3-370M @2.40 GHz
4GB RAM PC 10600 (667Mhz)
320GB HDD
NVIDIA GeForce GT 320M up to 1754 MB Turbo Cache
Windows 7 Home Premium 64bit (OEM) original
 

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Windows 7 Home Premium 64bit
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Windows 7 Home Premium 64bit
fadlifari said:
i just upgraded my RAM to 6GB (2 and 4GB) and get a random BSOD, so i put out the 2GB and now i'm using only 4GB of RAM in my laptop, but it keeps getting into BSOD, i ran everything, defrag, cleaner, virus scan, etc. none of the helps, please help mee :cry:

Please kind reviewer and technicians I beg of your help, I am so frustrated.
My spec :
ACER ASPIRE 4741G
Intel Core i3-370M @2.40 GHz
4GB RAM PC 10600 (667Mhz)
320GB HDD
NVIDIA GeForce GT 320M up to 1754 MB Turbo Cache
Windows 7 Home Premium 64bit (OEM) original
Click to expand...

Various memory corruption issues.

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Click to expand...

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
 

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Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
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1. okay i'll do as you recommend, but is my memory broken? i just bought it 3 days ago.

2. the first driver verifier i run makes my system crash, i try to verify a driver for tunngle then my laptop just bsod's for amount of tries. Right now, i run my laptop smoothly, but it keeps haunting me to do anything, i'm afraid when i do something important, my laptop will crah :cry: but right now everything seems fine, just this morning i had 1 bsod.

thank you for your concern, i really appreciate your help :)
 

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
fadlifari said:
1. okay i'll do as you recommend, but is my memory broken? i just bought it 3 days ago.

2. the first driver verifier i run makes my system crash, i try to verify a driver for tunngle then my laptop just bsod's for amount of tries. Right now, i run my laptop smoothly, but it keeps haunting me to do anything, i'm afraid when i do something important, my laptop will crah :cry: but right now everything seems fine, just this morning i had 1 bsod.

thank you for your concern, i really appreciate your help :)
Click to expand...

Probably not "broken" but memory is very finicky. Sometimes new memory wont play nice with old memory even if they are the same mfr and model number.

Driver verifier is supposed to crash. when it does it creates a file (DMP) which tell us what caused it. You need to upload them.

btw my pleasure.
 
Last edited:

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
okay i'll do what you recommend, please wait for it :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
i'm sorry zigzag today i dont have any time to do all of those you recommends, but earlier this time i've had BSOD about system service exception, and it says something about win32.sys, do you have any idea? :cry:
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
fadlifari said:
i'm sorry zigzag today i dont have any time to do all of those you recommends, but earlier this time i've had BSOD about system service exception, and it says something about win32.sys, do you have any idea? :cry:
Click to expand...

not until you run the tests
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
okay today i will run the test, but i am confused, when i'm finished using the memory test, can i upload the result? if yes, how to?
then about the driver verifier, if my system keeps crashing after i enable it, for how long i have to run it? then what should i do after i run it? is it to upload the result? how to?

thanks for your help zigzag :)
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
fadlifari said:
okay today i will run the test, but i am confused, when i'm finished using the memory test, can i upload the result? if yes, how to?
then about the driver verifier, if my system keeps crashing after i enable it, for how long i have to run it? then what should i do after i run it? is it to upload the result? how to?

thanks for your help zigzag :)
Click to expand...

My pleasure. Memtest displays its progress onscreen and there is a column that lists the errors.l If there are any errors chances are good the memory is involved.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
hmmm okay i understand, about memtest, i've downloaded the latest version and i make a bootable USB with that, but when i try to boot from USB, the memtest was run about 5 sec then my laptop reboots, it keeps doing that over and over again, any idea?
 

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Windows 7 Home Premium 64bit
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Windows 7 Home Premium 64bit
fadlifari said:
hmmm okay i understand, about memtest, i've downloaded the latest version and i make a bootable USB with that, but when i try to boot from USB, the memtest was run about 5 sec then my laptop reboots, it keeps doing that over and over again, any idea?
Click to expand...

Unsure of your setup. Did you make the USB boot-able when you formatted it?
 

My Computer My Computer

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Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
zigzag, why can't i run the memtest of the latest version? it seems when i boot it from the usb, it started about 5 secs and then my system rebooting itself, and it goes over and over again, any idea?
 

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Windows 7 Home Premium 64bit
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Windows 7 Home Premium 64bit
fadlifari said:
zigzag, why can't i run the memtest of the latest version? it seems when i boot it from the usb, it started about 5 secs and then my system rebooting itself, and it goes over and over again, any idea?
Click to expand...

Did you format the usb drive and make it bootable?




Install Windows 7 Or Windows 8 From USB

this is how to make it bootable. no need to install win 7 on it
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
hey zig zag, i found out that the cause of my system bsod's are ntoskrnl.exe (nt+1a57ca), i'll attach the minidump for you, if you need anything just say it :)
thanks :D
 

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Windows 7 Home Premium 64bit
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Windows 7 Home Premium 64bit
fadlifari said:
hey zig zag, i found out that the cause of my system bsod's are ntoskrnl.exe (nt+1a57ca), i'll attach the minidump for you, if you need anything just say it :)
thanks :D
Click to expand...

Um, no it isnt.

The true cause was termdd.sys (remote desktop driver) and is part of the OS.

You have several problems here.

1-First and foremost. Old drivers in need of update.
Code: 
RimSerial_AMD64.sys    11/24/2008 1:01:01 PM        fffff880`040b7000    fffff880`040bec00    0x00007c00    0x492addcd                        
NTIDrvr.SYS    3/24/2009 11:09:39 PM        fffff880`04389000    fffff880`04391000    0x00008000    0x49c9a073                        
UBHelper.SYS    4/27/2009 4:48:19 AM        fffff880`04381000    fffff880`04389000    0x00008000    0x49f57153                        
lirsgt.sys    5/17/2009 9:06:57 AM        fffff880`05e93000    fffff880`05ea0000    0x0000d000    0x4a100bf1                        
atksgt.sys    5/17/2009 9:36:34 AM        fffff880`05e2b000    fffff880`05e7a000    0x0004f000    0x4a1012e2                        
amdxata.sys    5/19/2009 1:56:59 PM        fffff880`014d5000    fffff880`014e0000    0x0000b000    0x4a12f2eb


2- You should run the update readiness tool then update to SP-1 to fix the termdd problem


Ensure you install the correct 64 or 32bit option for your system)

Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh




3-Remove and replace your Avast with Microsoft Security essentials

http://files.avast.com/files/eng/aswclear5.exe


Microsoft Security Essentials - Free Antivirus for Windows
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
wow thanks for the reply this means so much to me :)
but i didnt understand the number 1 part, how to update those driver?

and for number 2, what is the system readiness? is it for updating to sp 1?
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
fadlifari said:
wow thanks for the reply this means so much to me :)
but i didnt understand the number 1 part, how to update those driver?

and for number 2, what is the system readiness? is it for updating to sp 1?
Click to expand...

drivers

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Click to expand...
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


System readiness tool makes sure your system has all the files necessary to update to SP-1


Run the readiness tool it is pretty self evident.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
thanks for the reply, i am downloading the drivers now, hey i finished downloading the windows readiness software but when i try to install it encountered an error "the data is invalid" why is that?
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
fadlifari said:
thanks for the reply, i am downloading the drivers now, hey i finished downloading the windows readiness software but when i try to install it encountered an error "the data is invalid" why is that?
Click to expand...


Did you download the 64 bit?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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