oracle2020
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Hello
I have BSOD problem which occurs randomly. In the blue screen it’s written “Driver IRQL not less or equal”.
The important fact is that BSOD only appears when I use Win 7, and when I go back to Win XP the BSOD problem disappears. I have tested different versions of Win 7 on my laptop, but BSOD problem, have appeared with all of them.
I have checked my RAM with memtest 86+ and it did not show any problem.
I followed the instructions explained in "Reading and Troubleshooting the Windows Minidump (.dmp) File | I Found a Fix" to read the dump file and find the source of the problem. In the file obtained from minidump by following the instructions in that site, it is been written: "process name: system" and "DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT". I think this data plus the fact that BSOD does not appear in windows XP, shows that the problem is due to drivers. But I've installed the latest version of drivers. I don't know what else to do.
Any help would be appreciated.
(required files are attached)
- Windows 7 Ultimate x32 SP1 v.721 Build 7601
- Full retail
- Age of System(hardware): 3 years
- Age of OS installation: 3 month
- Acer/ Extensa 5620
- Core 2 Duo T5550 1.83 GHz
- Mobile Intel(R) 965 Express Chipset Family
- RAM: 2 GB
I have BSOD problem which occurs randomly. In the blue screen it’s written “Driver IRQL not less or equal”.
The important fact is that BSOD only appears when I use Win 7, and when I go back to Win XP the BSOD problem disappears. I have tested different versions of Win 7 on my laptop, but BSOD problem, have appeared with all of them.
I have checked my RAM with memtest 86+ and it did not show any problem.
I followed the instructions explained in "Reading and Troubleshooting the Windows Minidump (.dmp) File | I Found a Fix" to read the dump file and find the source of the problem. In the file obtained from minidump by following the instructions in that site, it is been written: "process name: system" and "DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT". I think this data plus the fact that BSOD does not appear in windows XP, shows that the problem is due to drivers. But I've installed the latest version of drivers. I don't know what else to do.
Any help would be appreciated.
(required files are attached)
- Windows 7 Ultimate x32 SP1 v.721 Build 7601
- Full retail
- Age of System(hardware): 3 years
- Age of OS installation: 3 month
- Acer/ Extensa 5620
- Core 2 Duo T5550 1.83 GHz
- Mobile Intel(R) 965 Express Chipset Family
- RAM: 2 GB
My Computer
At a glance
Windows 7 Ultimate x32 SP1 v.721 Build 7601Core 2 Duo T5550 1.83 GHz2 GB DDR2Mobile Intel(R) 965 Express Chipset Family (T...
- Computer Manufacturer/Model Number
- Acer/ Extensa 5620
- OS
- Windows 7 Ultimate x32 SP1 v.721 Build 7601
- CPU
- Core 2 Duo T5550 1.83 GHz
- Motherboard
- Acer LXE540C0398081A8132000
- Memory
- 2 GB DDR2
- Graphics Card(s)
- Mobile Intel(R) 965 Express Chipset Family (Total: 359 MB)
- Sound Card
- high Definition Audio Device
- Monitor(s) Displays
- Generic PnP Monitor
- Screen Resolution
- 1280x800
- Hard Drives
- ST9160821AS ATA Device
