Custom build, Random BSOD, ntoskrnl.exe, dxgmms1.sys

greyeyezz

New member
W7 64bit SP1
AMD Athlon X 3 450 3.2GHz
ARCTIC COOLING Freezer 7 Pro Rev.2
GIGABYTE GA-970A-UD3
Corsair 4G XMS3 TW3X4G1333C9A G
XFX Radeon HD5770
Corsair 650TX 650W
CREATIVE SB X-Fi Titanium
500GB WD Caviar Black

Machine was built by local vendor in August. It's been back twice, they replaced Saphire 5770 with XFX 5770 first time. Replaced Asus M4A87TD-EVO with Gigabyte GA-970A-UD3 next time.

Symptoms, random BSOD, multiple programs stop working. Crashes happen when idle or stressing, doesn't matter. Can go days without issue. I have exact identical software loaded on my W7 32 bit machine, runs flawlessly.

Solutions tried:
Replaced Saphire 5770 with XFX 5770
Replaced Asus M487TD EVO w Gigabyte GA-970A-UD3
Re-formated/ clean install 6 times.
Clean install of ATI drivers 10.2,10.11, 11.7(current) 11.8, 11.11
Microsoft hotfixes pertaining to this crash, wouldn't install don't apply to this system.
Installed latest direct x runtime.
All MS updates, fully patched
System file check, sfc /scannow.
Memtest 4 passes.
Repair install, blue screened right after.
System crashed with no software installed after a reformat.

This has stumped me, the vendor and multiple forums. Thanks and good luck.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
The only thing in common with the two dump files provided is a memory access problem. Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Also, you can run http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html; I recommend backing up important files and creating a system restore point or system image before using Driver verifier. If you are unable to boot Windows normally after enabling, start in safe mode. If safe mode also fails (this is rare, but does happen), run system restore/recovery from system image.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Ran memtest 4 passes last night, no errors.
I had RAM go bad before and these are the exact symptoms. It passed Memtest but Corsair confirmed it was bad. I should have known from the git go. Just ordered some G-skill.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Hope that is the problem. Let us know if the new RAM fixes the problem or if you continue to have the same issues.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Gskill not here yet. I was using snagit editor, BSOD, 0x0000001a, MEMORY_MANAGEMENT

I'll upload the new dump.

Was running memtest yesterday on individual modules and one did have an error but i was switching between tests, that might have borked the test. i don't know.

My patience is wearing thin.:mad:
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Gskill not here yet. I was using snagit editor, BSOD, 0x0000001a, MEMORY_MANAGEMENT

I'll upload the new dump.

Was running memtest yesterday on individual modules and one did have an error but i was switching between tests, that might have borked the test. i don't know.

My patience is wearing thin.:mad:

Appears to be a memory issue, still. This probably won't do anything, but it is worth a shot; you could try running http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html. You may have to run it three times to fix any errors.

Edit: I forgot you ran that already, but if you did not run it three times, it might be worth doing again.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I'm having pretty much the exact same issues and my system was also built in august.

I have the Windows 7 x64 SP1 as well as GA-970A-UD3 and 4Gb of just some cheap corsair ram.

Can go days without any issues and then bam.

Have yet to test my memory stick by stick, however when i did 7 passes together they showed no errors... So i'll do that now and report back whether i'm having issues.
 

My Computer

OS
Windows 7 Ultimate x64
I'm having pretty much the exact same issues and my system was also built in august.

I have the Windows 7 x64 SP1 as well as GA-970A-UD3 and 4Gb of just some cheap corsair ram.

Can go days without any issues and then bam.

Have yet to test my memory stick by stick, however when i did 7 passes together they showed no errors... So i'll do that now and report back whether i'm having issues.

Sounds good. Let us know if you need further assistance.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I also note that you are running Avira antivirus. For testing purposes, you should uninstall Avira and install Microsoft Security Essentials. See if your BSOD problems are resolved.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Just tested both sticks of my ram, no errors on either...

Are you using any Realtek ethernet drivers? I think that my be the problem for mine, every time I try to remove the driver I get a blue-screen after POST screen
 

My Computer

OS
Windows 7 Ultimate x64
Just tested both sticks of my ram, no errors on either...

Are you using any Realtek ethernet drivers? I think that my be the problem for mine, every time I try to remove the driver I get a blue-screen after POST screen

If that is the case, try removing them in Safe Mode
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Realtek drivers 7.38.113.2011

Thursday I dropped my RAM to 1066MHZ. Been running heavy and continuous, not a burp since.
Your RAM won't show any errors, its not bad its incompatible and needs to be tweaked in the bios.

relmon.png
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Realtek drivers 7.38.113.2011

Thursday I dropped my RAM to 1066MHZ. Been running heavy and continuous, not a burp since.
Your RAM won't show any errors, its not bad its incompatible and needs to be tweaked in the bios.

relmon.png

Glad your computer is running again. Let us know if you need further assistance.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thanks for all the help. I won't mark this as solved till it runs an entire week without issue.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Another BSOD copying files to a external. This is with the new Gskill ram running at 1333.
0x0000000a, IRQL_NOT_LESS_OR_EQUAL

I'm running out of hardware to replace....
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Were you able to uninstall your Realtek driver in safe mode? Also, did you uninstall the Avira antivirus software and replace it with MSE as recommended for testing?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Your confusing me with spoonrez, I wasn't having issues with realtek drivers. I have tried MSE and avast on this machine before with same results.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Win 7 64bit
CPU
AMD Athlon X 3 450 3.2GHz
Motherboard
GIGABYTE GA-970A-UD3
Memory
Corsair 4G XMS3 TW3X4G1333C9A G
Graphics Card(s)
XFX Radeon HD5770
Sound Card
CREATIVE SB X-Fi Titanium
Monitor(s) Displays
Dell UltraSharp U2412M
Hard Drives
500GB WD Caviar Black
PSU
Corsair 650TX 650W
Cooling
ARCTIC COOLING Freezer 7 Pro Rev.2
Your confusing me with spoonrez, I wasn't having issues with realtek drivers. I have tried MSE and avast on this machine before with same results.

Sorry, did not realize I was dealing with two users in the same thread... Very confusing when helping multiple people in multiple threads when there are also multiple users in one of those threads.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Alright, I am now clear on everything you've done. Is your BIOS up to date? If you need help finding out:
1. Click Start Menu
2. Type msinfo32.exe
3. Check your BIOS date (a little less than halfway down). If it is 2009 or earlier, it is probably not up to date.

If it is not up to date, download the BIOS flashing executable GIGABYTE - Motherboard - Socket AM3+ - GA-970A-UD3 (rev. 1.x), and using the info you get from msinfo32.exe, also download your current BIOS version, but do not run them through Windows. Use 7-Zip to extract the .exe files to a folder. You want the current version in case something goes wrong with the new version. Use method 1 or 3 of GIGABYTE How to Reflash Motherboard BIOS to flash the BIOS to new (and back to old if you are unable to boot into Windows with the new). You may also have to do the following steps to be able to boot into windows:
1. Do a CMOS reset using the first method of How To Clear CMOS (Reset BIOS) before it will work.
2. Shut down your computer
3. Once the computer is turned off, unplug all power sources (AC Adapter then Battery)
4. Hold down the power button for 30 seconds
5. Plug power sources back in (Battery then AC Adapter)
6. Turn your computer back on
This will reset your CMOS, reset software connections between the BIOS and hardware, and it will also clear any memory corruption in the temporary memory (disregard the battery statements if you are using a desktop and not a laptop).
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I notice there is a beta version for your BIOS. Whatever you do, DO NOT use the beta version.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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