Windows 7 - win32k.sys+ntoskrnl.exe BSOD


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    Windows 7 - win32k.sys+ntoskrnl.exe BSOD


    Hi guys,

    My case is same as Ervin but we not a same person

    I wish someone can help me find out the problem

    You may download my dump file from attachment.

    Thank you.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Vinz said:
    Hi guys,

    My case is same as Ervin but we not a same person

    I wish someone can help me find out the problem

    You may download my dump file from attachment.

    Thank you.
    Only thing that is obvious it this

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    Using MagicISO to create ISO image files
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi zigzag3143,

    I will uninstall the program as you mention and test the PC.

    I will revert the status next week.

    Thank you for your help :)
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Vinz said:
    Hi zigzag3143,

    I will uninstall the program as you mention and test the PC.

    I will revert the status next week.

    Thank you for your help :)

    My pleasure and good luck
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi zigzag3143,

    Here is the latest blue screen error

    Please refer to the minidump from attachment.


    Regards,
    Vinz
      My Computer


 

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