Windows 7 - Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.

wicecrew · 02-02-2012

I have had problems with my home-built computer for a while now. I've done a lot of new purchases in the belief that the problem would be solved if I made the changes. What I have replaced are:
* Graphics card (ATI Radeon HD 5770 1GB to 2GB Sapphire 6970)
* Hard drive (from 3.5 Sata WD Caviar Green 1TB of SSD Kingston HyperX 120GB
* Sound card (from the integrated sound card on my motherboard to 7.1 Sweex PCI soundcard
I've also changed the fans in the chassis and replaced thermal compound to the processor.

Despite this, I've got the same error as soon as I play a bit more demanding games such as Crysis 2, Battlefield 3, but even Age of Empires 3 has done so that the computer shuts down.
What is happening is that the screen goes black but the sound is still there and the fans in the computer kicks off at top speed.
The logbook is the only thing that stands Kernel Power Event ID 41st
The only thing I can do is to hard reboot the computer.

I ran memtest for 48 hours without errors. All my computer specs is in my profile.
I hope some friendly soul can help me.

Code:

Loggnamn:      System
Källa:         Microsoft-Windows-Kernel-Power
Datum:         2012-01-30 19:27:48
Händelse-ID:   41
Aktivitetskategori:(63)
Nivå:          Kritisk
Nyckelord:     (2)
Användare:     SYSTEM
Dator:         Henkes-dator
Beskrivning:
Datorn har startats om utan att ha stängts av ordentligt först. Det här felet kan orsakas om datorn har slutat svara, om den har crashat eller om strömförsörjningen oväntat bryts.
Händelsens XML-data:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-01-30T18:27:48.554408800Z" />
    <EventRecordID>8907</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Henkes-dator</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">true</Data>
    <Data Name="PowerButtonTimestamp">129724216192395093</Data>
  </EventData>
</Event>

Windows_NT6_BSOD_jcgriff2.zip

mgorman87 · 02-02-2012

Have you tried a new PSU?

Noticing some driver errors. Please run a disk check and hard drive can on all your drives

Disk Check
Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

Code:

2011-10-17 14:12:30    C:\Windows\system32\DRIVERS\dtsoftbus01.sys

Remove Daemon Tools. This driver has caused problems in the past

Code:

2006-09-05 09:10:02    \??\C:\Windows\GVTDrv64.sys

Remove Gigabyte EasyTune. Known issues with Win 7

wicecrew · 02-03-2012

Oh, yeah, I forgot to write that I changed my PSU. It was the first thing I tested with.
Changed from AXP 630 W to Fractal Design 1000W.

Uninstalled both easy tune and deamon tools.
Unable to run Seagate's troubleshooting. Did the following:

Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.-seagate.jpg

Run a disk scan during the day on WD Black 1TB, it takes a little while. I report back during the day when it is completed.
No errors were found in all cases the SSD hard drive.

I am cruelly grateful for the help.

wicecrew · 02-19-2012

Hello again, sorry for the wait with an answer. No difference in computer performance, the computer will still be black sometimes when I play and the fans go into high gear. I have made new bugs, and even uninstalled and unplugged most USB connected components.
This is very upsetting. Please can someone help!

mgorman87 · 02-19-2012

Run a stress test on your CPU

Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95

wicecrew · 02-20-2012

Ok, I have done all the tests during last night and today. All tested lasted 6 hours each, without errors. The computer has closed down at one time today in the same way as the other times. Observe that the computer doesn´t get BSOD, the screen shuts down and the fans runs on high speed and the sound of the computer still runs in the backround.
In the logbook it is only written "kennel power ID 41".

wicecrew · 02-24-2012

Have downgraded my bios version from an beta bios to a stable version. Il report back whit the results in a few days

wicecrew · 02-26-2012

Its just shutted down again

so a stable bios version didn't help. Any ideas? Can it be an DOA graphic card? A good program to stress test the gpu and graphic memory?
Please help!

wicecrew · 02-27-2012

Just runed Furmark GPU stress test and VMT (Video memory stress test) without errors. So I doesnt think the graphic card is the problem. I will now test the RAM memory one by one. But im not shure if this is supported by my mainboard its a triplple channel slots. So can I run only one Ram Memory at the time ?

writhziden · 02-27-2012

You should be able to run one module at a time. You just will not get the same performance. Do you mind uploading your latest crash reports for us to take a look?

Windows 7 - Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.

Kernel Power ID 41, (0x8000000000000002) BSOD when gaming. problems?