Windows 7 - Bsod

EpicFail · 02-06-2012

Hi geeks, after several months w/o BSOD problems on my computer, today I got a BSOD

When I try to open the Bluetooth Manager a window appear in blank and the green bar is loading infinitely, thinking it was a software issue, so I leave it connected the bluetooth device, I gather that may be the device and not the software...

I Opened the "perfmon /report" and read that I have problems with Bluetooth devices that actually does not work, I affirm that this must be the problem "the device"

If some one could explain me the cause of the situation I would really appreciate it.

Spec
- x64
- Original
- Full Retail
- Installed by myself
- Full Retail
- Age of system (hardware) 2010~2011
- The age of OS installation 1 year and some months I don't remember.

JMH · 02-06-2012

> Your crashes were related to RTCore64.sys MSI Afterburner from Micro-Star Int'l Co. Ltd.
Please remove or update.

> Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

On completion you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place.

Using MagicISO to create ISO image files

> Avast can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST.

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

zigzag3143 · 02-06-2012

Follow JMH's directions FIRST, then...

It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.

That being said these old drivers are known to cause problems in win 7 and yours are from 2005.

Code:

WmBEnum.sys    4/12/2005 9:21:51 PM      
WmXlCore.sys    4/12/2005 9:21:52 PM           
RTCore64.sys    5/25/2005 1:39:12 AM      
adfs.SYS    6/26/2008 3:52:37 PM             
Rt64win7.sys    2/26/2009 4:04:13 AM            
JRSUKD25.SYS    3/13/2009 2:14:50 AM

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

EpicFail · 02-06-2012

I'll work on it and in 1 or 2 days I will give my results
Thanks guys!!!

JMH · 02-07-2012

Quote: Originally Posted by EpicFail

I'll work on it and in 1 or 2 days I will give my results
Thanks guys!!!

And girls.

EpicFail · 02-08-2012

Quote: Originally Posted by JMH

Quote: Originally Posted by EpicFail

I'll work on it and in 1 or 2 days I will give my results
Thanks guys!!!

And girls.

OMG

Well, I followed the steps you gave me and these are my results and follow-ups

* "WmBEnum.sys" and "WmXlCore.sys" are the drivers from my old logitech wheel that does not use any more and there is no more driver support, so I just simply uninstalled it.
* "RTCore64.sys" Afterburner MSI Actualized.
* "RTCore64.sys" Afterburner MSI Uninstalled.
* "Adfs.sys" is not virued, checked with Avast "Updated"
* "JRSUKD25.SYS" do not appear in the Malwarebytes scan "Updated"
* "Rt64win7.sys" Updated the onboard Realtek sound drives.
* Installed the DuplexSecure.
* I use daemon tools lite, but never turned on in the taskbar or in services, only when is necessary, any way I uninstalled it.
* Uninstalled Avast and using only the Microsoft Security Essentials.
* I Finalized using the "RegTweaker" found and clean thousands of registry errors.

To all this the BSOD persists, but I think I found the problem if I'm right, I'll explain as best as possible ...

The BSOD acts when I'm away from the computer "lol"

, I play high demand games on hardware w/o BSOD problems.

Used MemTest for 10 hours without problems, I used stress test with FurMark, Combustor, I made a general stress test with Everest "Processor, Hard Drives" and no BSOD.

So I wondered if it was the "Manage Power Settings". Why?

In the "Manage Power Settings" I have only configured to shutdown monitors every 20 min.

When the 20 minutes turn off the monitors I move the mouse or touch a key instead of returning to the desktop the BSOD appears.

The only solution was successfully disabling "Manage Power Settings" and I have no more BSOD

Now, I wonder if can be the drivers for the Video Card? I never have this problem with the configuration in the "Manage Power Settings" until I updated the drivers of the video card.

The drivers was updated a week ago. "ATI Radeon HD 6950"

So, now I'm going to downgrade the drivers and enable the "Manage Power Settings" again to see the results.

Laters.

zigzag3143 · 02-08-2012

Quote: Originally Posted by EpicFail

Quote: Originally Posted by JMH

Quote: Originally Posted by EpicFail

I'll work on it and in 1 or 2 days I will give my results
Thanks guys!!!

And girls.

OMG

Well, I followed the steps you gave me and these are my results and follow-ups

* "WmBEnum.sys" and "WmXlCore.sys" are the drivers from my old logitech wheel that does not use any more and there is no more driver support, so I just simply uninstalled it.
* "RTCore64.sys" Afterburner MSI Actualized.
* "RTCore64.sys" Afterburner MSI Uninstalled.
* "Adfs.sys" is not virued, checked with Avast "Updated"
* "JRSUKD25.SYS" do not appear in the Malwarebytes scan "Updated"
* "Rt64win7.sys" Updated the onboard Realtek sound drives.
* Installed the DuplexSecure.
* I use daemon tools lite, but never turned on in the taskbar or in services, only when is necessary, any way I uninstalled it.
* Uninstalled Avast and using only the Microsoft Security Essentials.
* I Finalized using the "RegTweaker" found and clean thousands of registry errors.

To all this the BSOD persists, but I think I found the problem if I'm right, I'll explain as best as possible ...

The BSOD acts when I'm away from the computer "lol"

, I play high demand games on hardware w/o BSOD problems.

Used MemTest for 10 hours without problems, I used stress test with FurMark, Combustor, I made a general stress test with Everest "Processor, Hard Drives" and no BSOD.

So I wondered if it was the "Manage Power Settings". Why?

In the "Manage Power Settings" I have only configured to shutdown monitors every 20 min.

When the 20 minutes turn off the monitors I move the mouse or touch a key instead of returning to the desktop the BSOD appears.

The only solution was successfully disabling "Manage Power Settings" and I have no more BSOD

Now, I wonder if can be the drivers for the Video Card? I never have this problem with the configuration in the "Manage Power Settings" until I updated the drivers of the video card.

The drivers was updated a week ago. "ATI Radeon HD 6950"

So, now I'm going to downgrade the drivers and enable the "Manage Power Settings" again to see the results.

Laters.

Video drivers EASILY can cause BSOD when returning from or going into sleep. In fact is one of the most frequent causes.

EpicFail · 02-08-2012

After downgrading the Graphics Drivers, I have not had more BSOD problems.

Thank you very much for the help and patience.

See ya!

zigzag3143 · 02-08-2012

Quote: Originally Posted by EpicFail

After downgrading the Graphics Drivers, I have not had more BSOD problems.

Thank you very much for the help and patience.

See ya!

You are welcome

JMH/Zigzag

Windows 7 - Bsod

Bsod problems?