Windows 7 - unexpectedly BSOD

burlacuradu1990 · 02-07-2012

Windows 7 Professional
- 32 bit
- the original installed OS on the system? Windows Vista
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 2-3 years
- What is the age of OS installation (have you re-installed the OS?) Yes i reinstalled windows many times. Last time i installed it 1 month ago.

yowanvista · 02-07-2012

Obsolete drivers are causing your crashes.

1. Your system is out of date, please run Windows Updates and install all recommended updates(including Service Pack 1).
Note that Acer doesn't officially provide any Windows 7 driver for your system model.

2. Update your Conexant SoftK56 Modem Driver
Conexant: Support

3. Update your AMD/ATi Display driver
ATI Catalyst

4. Update your Broadcom NetXtreme Gigabit Ethernet NDIS6.0 Driver
Broadcom.com - Ethernet NIC Driver Downloads

Code:

VSTCNXT3.SYS        0x99222000    0x992d7000    0x000b5000    0x48f68ad9    16/10/2008 04:29:13                
VSTAZL3.SYS        0x98e2a000    0x98e67000    0x0003d000    0x48f68b0b    16/10/2008 04:30:03                
VSTDPV3.SYS        0x98e67000    0x98f69000    0x00102000    0x48f68b84    16/10/2008 04:32:04

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000002f, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c90022, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82db4718
Unable to read MiSystemVaType memory at 82d94160
 0000002f 

CURRENT_IRQL:  0

FAULTING_IP: 
nt!CommonDispatchException+56
82c90022 6681380fa9      cmp     word ptr [eax],0A90Fh

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  iexplore.exe

TRAP_FRAME:  9fe6fc5c -- (.trap 0xffffffff9fe6fc5c)
ErrCode = 00000000
eax=0000002f ebx=82c925bd ecx=8549e368 edx=82c8d2dd esi=00000001 edi=8549e368
eip=82c90022 esp=9fe6fcd0 ebp=9fe6fcd0 iopl=0         nv up di pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010006
nt!CommonDispatchException+0x56:
82c90022 6681380fa9      cmp     word ptr [eax],0A90Fh    ds:0023:0000002f=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82c90022 to 82c927eb

STACK_TEXT:  
9fe6fc5c 82c90022 badb0d00 82c8d2dd 00000000 nt!KiTrap0E+0x2cf
9fe6fcd0 00000000 badb0d00 82c8d2dd 00000000 nt!CommonDispatchException+0x56


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTrap0E+2cf
82c927eb 833dc4fada8200  cmp     dword ptr [nt!KiFreezeFlag (82dafac4)],0

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiTrap0E+2cf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007

FAILURE_BUCKET_ID:  0xA_nt!KiTrap0E+2cf

BUCKET_ID:  0xA_nt!KiTrap0E+2cf

Followup: MachineOwner
---------

Windows 7 - unexpectedly BSOD

unexpectedly BSOD problems?