Windows 7 - Various BSOD's while playing games

Klindel · 02-08-2012

I'm starting to think my mobo is bad but I'm hoping to get something to back it up before I go and get a new computer.

Computer info:
Windows 7 x64 Ultimate
Full retail OS built on system built from scratch about 3 years ago. I haven't attempted a format/reinstall yet which may be coming soon before I buy new hardware.

The BSOD's have become more and more frequent and pretty much only happen while playing games, various games from Battlefield 3 to Star Wars to Orcs Must Die.

I was able to run Memtest86 over night without a single crash or error but I'm thinking about running it again just to be safe.

Any tips/pointers would be greatly appreciated!

mgorman87 · 02-08-2012

A few memory corruption BSOD and one blamed hardware (video card)

Code:

sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)

Please uninstall Daemon Tools/Alcohol 120%. The driver associated with it (SPTD) causes BSOD. Please run the SPTD removal tool - DuplexSecure

This might be the cause of all the crashes. If they don't stop after removing SPTD then I'll have you run some tests

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Feb  8 19:07:07.730 2012 (UTC - 5:00)
System Uptime: 0 days 0:27:32.275
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : tcpip.sys ( tcpip+55f0f )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x1E_0_tcpip+55f0f
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Feb  8 18:38:38.288 2012 (UTC - 5:00)
System Uptime: 0 days 1:49:49.833
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : hardware ( nvlddmkm+12c390 )
EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED_nvlddmkm.sys
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Feb  8 16:47:54.436 2012 (UTC - 5:00)
System Uptime: 13 days 10:28:50.357
Probably caused by : memory_corruption
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  plugin-contain
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan 22 21:45:17.896 2012 (UTC - 5:00)
System Uptime: 0 days 1:06:16.441
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan 22 20:37:18.291 2012 (UTC - 5:00)
System Uptime: 1 days 5:20:35.624
Probably caused by : memory_corruption
BUGCHECK_STR:  0x50
PROCESS_NAME:  swtor.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 15:15:48.505 2012 (UTC - 5:00)
System Uptime: 0 days 0:33:32.425
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+447c6 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  swtor.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+447c6
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Klindel · 02-08-2012

I gave that a try and was able to play for about 30 or so mins before my next BSOD. Looking forward to trying the next thing!

mgorman87 · 02-08-2012

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95

Klindel · 02-09-2012

I haven't run MemTest yet but I did run Prime95, Small FFT's and Blend ran for hours without issue. In-Place Large FFT's caused a BSOD after about 30 mins.

mgorman87 · 02-09-2012

Run it again. Make sure you monitor your temps. If it crashes again the you might have a PSU issue or overheating.

Upload a new report

Klindel · 02-09-2012

Monitoring the latest Prime95 run, two of the cores were sitting at about 57C and the other two were at 52C. Attached is a zip of the latest two BSOD's.

mgorman87 · 02-12-2012

Both crashes were 0x7f blaming memory corruption

Please run memtest

Code:

RTCore64.sys Wed May 25 02:39:12 2005 (42941D90)

Please uninstall Riva Tuner. Known issues with Windows 7

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  9 17:51:24.637 2012 (UTC - 5:00)
System Uptime: 0 days 5:50:15.182
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  9 12:00:21.519 2012 (UTC - 5:00)
System Uptime: 0 days 14:11:52.438
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 11/17/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3R
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7 - Various BSOD's while playing games

Various BSOD's while playing games problems?