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Windows 7 - BSOD - while playing ut2004 (portcls.sys)
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| 02-12-2012 | #1 |
| | BSOD - while playing ut2004 (portcls.sys) BSOD appears only while playing ut2004. BF3 etc works fine. Appeared after graphic card change Ati 4870 --> GTX 560 Ti Everything at stock clocks. The most of components are half year old. OS installed 08.19.2011 System specs: AMD Phenom II X4 955 Asus M4A87TD/USB3 2x4gb Kingston HyperX 1600mhz DDR3 NVIDIA Geforce GTX 560 Ti Creative Soundblaster X-Fi titanium Samsung F1 750gb, own 60gb part for OS. Windows 7 Ultimate x64 retail Last edited by valtsu; 02-13-2012 at 05:55 AM.. |
My System Specs |
| 02-13-2012 | #2 |
| | Code: Loading Dump File [F:\BSODDmpFiles\valtsu\Windows_NT6_BSOD_jcgriff2\021212-16863-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03259000 PsLoadedModuleList = 0xfffff800`0349e670
Debug session time: Sun Feb 12 06:36:24.716 2012 (GMT-7)
System Uptime: 0 days 0:36:56.308
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88003f8cbf9, fffff8800379bd00, 0}
Probably caused by : portcls.sys ( portcls!CPortPinWaveRT::PowerNotify+1829 )
Followup: MachineOwner
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2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003f8cbf9, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800379bd00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
portcls!CPortPinWaveRT::PowerNotify+1829
fffff880`03f8cbf9 3b4828 cmp ecx,dword ptr [rax+28h]
CONTEXT: fffff8800379bd00 -- (.cxr 0xfffff8800379bd00)
rax=0000000000000000 rbx=00000000c0000001 rcx=0000000000002000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88003f8cbf9 rsp=fffff8800379c6e0 rbp=fffffa8008144060
r8=0000000000002000 r9=0000000000000000 r10=fffffa8006d0e158
r11=fffffa8006d0e158 r12=fffffa800c925190 r13=fffffa8007743790
r14=fffffa800c7e3330 r15=000000000012c000
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287
portcls!CPortPinWaveRT::PowerNotify+0x1829:
fffff880`03f8cbf9 3b4828 cmp ecx,dword ptr [rax+28h] ds:002b:00000000`00000028=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: audiodg.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88003f8cbf9
STACK_TEXT:
fffff880`0379c6e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : portcls!CPortPinWaveRT::PowerNotify+0x1829
FOLLOWUP_IP:
portcls!CPortPinWaveRT::PowerNotify+1829
fffff880`03f8cbf9 3b4828 cmp ecx,dword ptr [rax+28h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: portcls!CPortPinWaveRT::PowerNotify+1829
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: portcls
IMAGE_NAME: portcls.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc03
STACK_COMMAND: .cxr 0xfffff8800379bd00 ; kb
FAILURE_BUCKET_ID: X64_0x3B_portcls!CPortPinWaveRT::PowerNotify+1829
BUCKET_ID: X64_0x3B_portcls!CPortPinWaveRT::PowerNotify+1829
Followup: MachineOwner
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| My System Specs |
| 02-13-2012 | #3 |
| | 
Quote: Originally Posted by writhziden  Nothing conclusive shows up in your crash report. I did notice AODDriver 4.01 is disabled or not working correctly. I would recommend uninstalling the software if you can. AMDOverdrive or EasyTune needs to be removed. Other possible causes of your crash type are Memory problems... Corrupted hard disk file system... Corrupted System Files... Graphics Driver... Drivers... |
| My System Specs |
| . |
| |
| 02-13-2012 | #4 |
| | Do you have AMD Vision Engine Control Center installed? |
| My System Specs |
| 02-14-2012 | #5 |
| |
Quote: Originally Posted by writhziden Do you have AMD Vision Engine Control Center installed?  Thanks anyway.  |
| My System Specs |
| 02-14-2012 | #6 |
| | You could try the following steps.
|
| My System Specs |
| 02-14-2012 | #7 |
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Quote: Originally Posted by writhziden You could try the following steps.
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| My System Specs |
| 03-06-2012 | #8 |
| | You're welcome. How is the system responding? |
| My System Specs |
| 03-06-2012 | #9 |
| | I thought it worked but still caused bsod by portcls.sys but it happened only once. Tomorrow I will get 120 ssd so I will clean my comp completely. |
| My System Specs |
| 03-06-2012 | #10 |
| | Alright, let us know how the system responds after the clean install. Also, make sure everything is up to date for the SSD firmware and chipset wise. See the Quote by usasma regarding SSDs in post #2 of BSOD when hibernating. |
| My System Specs |
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BSOD - while playing ut2004 (portcls.sys) problems?
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