Unable to start a DCom server error

perfection

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I found this error logged in event viewer and would like to know its consequences, seriousness and solution

Win Seven 64 bit laptop with original OEM applied with SP1

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 07-03-2012 23:08:16
Event ID: 10001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SanjitKeskar-PC
Description:
Unable to start a DCOM Server: {E9513610-F218-4DDA-B954-2C7E6BA7CABB} as /. The error:
"740"
Happened while starting this command:
C:\PROGRA~2\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe -Embedding
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-03-07T17:38:16.000000000Z" />
<EventRecordID>46624</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>SanjitKeskar-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">C:\PROGRA~2\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe -Embedding</Data>
<Data Name="param2">740</Data>
<Data Name="param3">{E9513610-F218-4DDA-B954-2C7E6BA7CABB}</Data>
<Data Name="param4">
</Data>
<Data Name="param5">
</Data>
</EventData>
</Event>

May i please request help by honorable members if this forum
 

My Computer

OS
Windows 7 Ultimate 32 bit
Does not appear to be serious. DCOM errors typically mean antivirus software, firewall software, or router settings are not configured/working properly. Are you experiencing any issues with the system?

Please provide us with your Event Viewer administrative logs by following these steps:
  1. Click Start Menu
  2. Type eventvwr into Search programs and files (do not hit enter)
  3. Right click eventvwr.exe and click Run as administrator
  4. Expand Custom Views
  5. Click Administrative Events
  6. Right click Administrative Events
  7. Save all Events in Custom View As...
  8. Save them in a folder where you will remember which folder and save as Errors.evtx
  9. When asked, save the display information in English.
  10. Go to where you saved Errors.evtx
  11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
  12. Name the new folder Errors.
  13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
  14. Right click the Errors folder -> send to -> compressed (zipped) folder
  15. Upload the .zip file here.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thank you for initiating help on my issue
Nice to know it may not be serious
Let me also tell you why i looked in the event log which i do not usually do is because my computer shut off ever so suddenly and without warning though i was on AC power and battery power - that's when i said i would look in the event viewer to discover if something was logged and that's when the DCom error was seen by me

have uploaded the error logs zip file
 

My Computer

OS
Windows 7 Ultimate 32 bit
You have a number of these errors:
Code:
Product: Utility support driver -- Error 1706.No valid source could be found for product Utility support driver.  The Windows Installer cannot continue.

Use Fix problems with programs that can't be installed or uninstalled to uninstall Utility support driver.


You also have a number of:
Code:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2


Let us know if you have any questions. We will proceed with further troubleshooting steps if you continue to have random shut downs. Your unexpected shut downs seem to be related to the Utility support driver problem, but I can't be sure this is the problem or just a coincidence.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Writhziden
Why should we be waiting until next random shutdown? meaning why can't be troubleshoot right away?
The utility support driver i believe is from Toshiba for one of its utilities
 

My Computer

OS
Windows 7 Ultimate 32 bit
We are troubleshooting right away. There may be further troubleshooting steps beyond those posted in my previous post depending on whether the problem re-occurs. If we do many steps at once and the problem is solved, we will not know which of those steps provided the solution.

Remove the Toshiba Utility support driver software. It is causing errors on your system, and those errors coincide with the unexpected shutdown times.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thanks - i will remove the driver
 

My Computer

OS
Windows 7 Ultimate 32 bit
Writhziden

It happened again - my spontaneous shutdown issue

I have enclosed my error log again as i am able to tell you that it happened precisely at 11.am (my laptop log time) today (26/03/2012) give or take a minute or this way or that.
...and I was not on the inernet for sure

Perhaps, i may request you to diagnose again.

If i'm to uninstall the dirty Toshiba utility driver please tell me how as i do see it in my add remove programs list. How can i locate and remove?

Thanks and sorry for the trouble
 
Last edited:

My Computer

OS
Windows 7 Ultimate 32 bit

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Thanks for thre quick reply
I have extracted the list of services that start from autoruns - is that ok??
Here they are


Thanks
 

My Computer

OS
Windows 7 Ultimate 32 bit
bumping for Writhziden's attention
 

My Computer

OS
Windows 7 Ultimate 32 bit

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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