Bsod

dipesh747 · Apr 8, 2012

The BSOD is starting to appear quite frequently, maybe 3-4 times a week now. There is also another problem I have, sometimes when the laptop is plugged in via HDMI, after about 5 minutes, the laptop will just turn off (Not a over heating problem).

But the main issue is the BSOD occuring.

I have

Is Windows 7 . . .
- x64 ?
- the original installed OS on the system
- full retail version?

- age of system 16 months

I have uploaded the zip file also.

Thanks

usasma · Apr 8, 2012

How do you know it's not an overheating problem. What temperature monitor are you using, and what sensors does it monitor on your laptop?

Perfmon /report shows that your ShrewSoft is disabled.
Please re-enable it, then uninstall it from your system.
If you want to continue using it, please download and install a fresh copy of the latest version from the manufacturer's website.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems (mostly due to the sptd.sys driver).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

One memory dump blames your TouchPad drivers. Please visit the PC Manufacturer's website and download/install a fresh set of TouchPad drivers

I also suspect Trusteer Rapport due to the amount of stuff that it shows in the memory dumps. Please uninstall this program and download a fresh copy if you wish to reinstall it.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
L1C62x64.sys                Wed Apr 20 05:24:30 2011 (4DAEA64E)
iaStor.sys                  Fri Jan 15 15:21:57 2010 (4B50CE65)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
TVALZ_O.SYS                 Mon Jul 13 22:19:26 2009 (4A5BEB2E)
RapportKE64.sys             Sun Mar 11 07:47:07 2012 (4F5C90BB)
kl2.sys                     Fri Mar 04 04:17:31 2011 (4D70AE2B)
kl1.sys                     Fri Mar 04 04:20:03 2011 (4D70AEC3)
iPodDrv.sys                 Fri Apr 10 00:07:40 2009 (49DEC60C)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
klif.sys                    Wed Apr 20 06:34:31 2011 (4DAEB6B7)
dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
RapportCerberus64_34302.sys Mon Dec 05 04:55:26 2011 (4EDC950E)
RapportPG64.sys             Sun Mar 11 07:47:15 2012 (4F5C90C3)
TVALZFL.sys                 Fri Jun 19 06:05:44 2009 (4A3B62F8)
FwLnk.sys                   Mon Jul 06 20:51:41 2009 (4A529C1D)
vfilter.sys                 Thu Jul 08 22:18:29 2010 (4C3686F5)
klim6.sys                   Thu Mar 10 09:36:02 2011 (4D78E1D2)
RapportEI64.sys             Sun Mar 11 07:47:30 2012 (4F5C90D2)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
Impcd.sys                   Wed Feb 10 18:01:59 2010 (4B733AE7)
tdcmdpst.sys                Thu Jul 30 04:39:35 2009 (4A715C47)
GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
rtl8192se.sys               Mon Apr 26 13:23:06 2010 (4BD5CBFA)
SynTP.sys                   Wed Mar 10 21:02:01 2010 (4B984F19)
klmouflt.sys                Mon Nov 02 11:26:06 2009 (4AEF081E)
igdkmd64.sys                Sat Feb 20 11:24:28 2010 (4B800CBC)
CHDRT64.sys                 Wed Mar 31 02:18:52 2010 (4BB2E94C)
IntcDAud.sys                Wed Feb 03 08:38:31 2010 (4B697C57)
pgeffect.sys                Mon Jun 22 05:00:11 2009 (4A3F481B)
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
virtualnet.sys              Sun Mar 14 17:23:13 2010 (4B9D53C1)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\040812-34008-01.dmp]
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Sat Apr  7 19:05:32.558 2012 (UTC - 4:00)
System Uptime: 1 days 4:05:46.682
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45a35 )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  tor.exe
FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+45a35
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000
BiosVersion = 1.50
BiosReleaseDate = 06/21/2010
CPUID:        "Intel(R) Core(TM) i3 CPU       M 350  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\040612-32167-01.dmp]
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Fri Apr  6 14:56:49.603 2012 (UTC - 4:00)
System Uptime: 0 days 0:25:37.101
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45a35 )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  tor.exe
FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+45a35
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000
BiosVersion = 1.50
BiosReleaseDate = 06/21/2010
CPUID:        "Intel(R) Core(TM) i3 CPU       M 350  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\040312-52759-01.dmp]
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Tue Apr  3 12:54:10.994 2012 (UTC - 4:00)
System Uptime: 3 days 21:11:28.237
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : SynTP.sys ( SynTP+20ecc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_SynTP+20ecc
Bugcheck code 00000050
Arguments fffff800`00000008 00000000`00000001 fffff800`0332236b 00000000`00000000
BiosVersion = 1.50
BiosReleaseDate = 06/21/2010
CPUID:        "Intel(R) Core(TM) i3 CPU       M 350  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: 2261
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

dipesh747 · Apr 8, 2012

I've had over heating problems on previous laptops and I know how hot they get when they over heat. And the fact it only does it when plugged in via HDMI suggests it is something else.

Thank you for that, I will do all of this

Bsod

dipesh747

New member

My Computer

usasma

Mr. Cranky Pants

My Computer

dipesh747

New member

My Computer