Random BSOD problems, need help!

Brummie

New member
Local time
3:14 PM
Messages
8
Hello,
I have been having random 'BSOD' over the past couple of months, not very often but more so of late! After searching the web I downloaded and used 'CCleaner' to clear registry errors (I haven't used one for years) then I uninstalled and downloaded the latest CCC and drivers for my ATI graphics card but still the problem persists. Here is the latest 'recovery message'.

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A05918DAF8
BCP2: 0000000000000001
BCP3: FFFFF880041080E0
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

The problem happens when playing games, surfing the net or just standing idle.
Have tried to attach the zip file I have created of the dump files etc but not having any luck attaching them?
My system is W7 Home Prem 64 bit SP1, 3Gb Ram, 2.13 Ghz dual core proc. Asus pro 2000 computer.


View attachment BSOD Reports.zip
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Asus Pro 2000
OS
Windows 7 Home Premium 64 bit
CPU
2.13 Ghz Dual Core
Memory
3Gb
Graphics Card(s)
Ati Radeon 6770 HD 1Gb
Sound Card
On board
Monitor(s) Displays
Philips 190 WV
Hard Drives
320 Gig
PSU
400w
Keyboard
Microsoft Multimedia Keyboard 1.1 (Wireless)
Mouse
Microsoft Optical Wireless 2000
Internet Speed
1Gbt ADSL
Related to BHDrvx64.sys BASH Driver from Symantec Corporation. In other words your Symantec is causing them.


Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

http://www.microsoft.com/security_essentials/


http://symantec.pcperformancetools.com/norton-360-how-to-uninstall.html
http://symantec.pcperformancetools.com/norton-360-how-to-uninstall.html
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hello Zigzag3143,

Been quite busy with this thing trying to sort out the problem. I posted to the Norton forums where I am a member and had quite a bit of help there. A Symantec employee came on and said they will look into what you mentioned as a possible cause, and that one of the dump files pointed to one of my dieo drivers. One thing I did was download and update my Bios drivers which were well out of date and touch wood, I haven't had a BSOD since! Ran a Ram test and they were showing ok. Ran also CCleaner and got rid of loads, haven't used one of those for ages. I will come back if I have a further issue with this but for now I think it might be sorted. (Touch wood).

Thanks again.
Brummie
 

My Computer

Computer Manufacturer/Model Number
Asus Pro 2000
OS
Windows 7 Home Premium 64 bit
CPU
2.13 Ghz Dual Core
Memory
3Gb
Graphics Card(s)
Ati Radeon 6770 HD 1Gb
Sound Card
On board
Monitor(s) Displays
Philips 190 WV
Hard Drives
320 Gig
PSU
400w
Keyboard
Microsoft Multimedia Keyboard 1.1 (Wireless)
Mouse
Microsoft Optical Wireless 2000
Internet Speed
1Gbt ADSL
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