drdigital1
New member
- Local time
- 9:46 AM
- Messages
- 16
I was experiencing almost daily BSOD crashes. Having had excellent experiences with sevenforums.com I followed the BSOD posting instructions and submitted my report:
http://www.sevenforums.com/crashes-debugging/226870-almost-daily-bsod-recommended-info-enclosed.html
The only answer I got was from zigzag3143
“Related to nusb3hub.sys USB 3.0 Hub Driver from NEC Electronics Corporation. Yours is from 2009. I would re-install the newest available driver.”
I was disappointed because while indeed this driver is dated 2009 a Windows "update driver" came back with "this driver is up to date".
So I decided to try to figure out on my own. I am a good user, but not an expert so I read a lot of the info/tutorials on the forum, downloaded windbg and opened the .dmp files at C:\Windows\Minidump.
To my surprise the first thing I noticed was the reference to nusb3hub.sys
I then did a google search and found out lots of BSOD stories related to nusb3hub.sys
It made sense for me that a USB driver might be the cause because the time stamp of all BSOD events was exactly the time when I was waking up the computer from sleep using mouse or keyboard, both of which are USB.
Took me some effort to find the right driver, but once I found and installed, BSOD crashes stopped and the computer is coming out of sleep mode without a hiccup.
So zigzag3143,[FONT="] I apologize for not believing your assessment right away, which was, in fact 100% correct. My hat is off to you!
[/FONT]
http://www.sevenforums.com/crashes-debugging/226870-almost-daily-bsod-recommended-info-enclosed.html
The only answer I got was from zigzag3143
“Related to nusb3hub.sys USB 3.0 Hub Driver from NEC Electronics Corporation. Yours is from 2009. I would re-install the newest available driver.”
I was disappointed because while indeed this driver is dated 2009 a Windows "update driver" came back with "this driver is up to date".
So I decided to try to figure out on my own. I am a good user, but not an expert so I read a lot of the info/tutorials on the forum, downloaded windbg and opened the .dmp files at C:\Windows\Minidump.
To my surprise the first thing I noticed was the reference to nusb3hub.sys
I then did a google search and found out lots of BSOD stories related to nusb3hub.sys
It made sense for me that a USB driver might be the cause because the time stamp of all BSOD events was exactly the time when I was waking up the computer from sleep using mouse or keyboard, both of which are USB.
Took me some effort to find the right driver, but once I found and installed, BSOD crashes stopped and the computer is coming out of sleep mode without a hiccup.
So zigzag3143,[FONT="] I apologize for not believing your assessment right away, which was, in fact 100% correct. My hat is off to you!
[/FONT]My Computer
At a glance
Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz9.00 GBATI Radeon HD 5570
- Computer Manufacturer/Model Number
- HP/HPE-380t
- OS
- Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
- Motherboard
- PEGATRON CORPORATION 2A86
- Memory
- 9.00 GB
- Graphics Card(s)
- ATI Radeon HD 5570
- Sound Card
- (1) ATI HDMI Audio (2) Realtek High Definition Audio (3)
- Monitor(s) Displays
- Samsung LN-T2342H
- Screen Resolution
- 1360 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- (1) WDC WD1001FAES-60Z2A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Seagate FreeAgent USB Device
- Keyboard
- Samsung USB
- Mouse
- Logitech M310 (wireless)
- Internet Speed
- 25Mbps DL/4Mbps UL
