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Clearing old WinDbg files
New member
Guru
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Lets say you want to rerun the jcgriff utility after you fix the BSOD to see the state of the system, but the old Dbg files are still being picked up.
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui... Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic... 6GB of 1,333MHz DDR3 SDRAM 32MB Intel Graphics Media Accelerator HD IGChip PC/Desktop Gateway DX4831-01e (Mid-Tower Desktop) Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019 Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Gateway H57M01 133 megahertz 6GB of 1,333MHz DDR3 SDRAM 32MB Intel Graphics Media Accelerator HD IGChip Realtek High Definition Audio Gateway HX2000 20inch TFT active matrix TN 1600 x 900 x 59 hertz WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0, 300watts. Mid-Tower Desktop Stock from Gateway Natural Ergonomic Keyboard 4000, see Other Info Orig. Gateway wore out now using Insignia USB wired optical Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org Zamana Anti-logger with Anti-malware, MSE, Windows Firewall, IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64 System Specs by Belarc.
You mean the old minidumps? They should be present at the /Windows/Minidump directory.
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Thread Starter
My
/Windows/Minidump directory.
is empty.
A new member was having BSOD's.
We worked to re-stabilize his system, and after a few days I asked him to re-run the griff utility.
The report showed his first jcgriff report had the same .dbg files as a week or so ago, only the modifying date was different.
View attachment 210039 View attachment 210040
He is no longer having BSOD's
How can I clear the system to run a clean jcgriff report?
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui... Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic... 6GB of 1,333MHz DDR3 SDRAM 32MB Intel Graphics Media Accelerator HD IGChip PC/Desktop Gateway DX4831-01e (Mid-Tower Desktop) Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019 Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Gateway H57M01 133 megahertz 6GB of 1,333MHz DDR3 SDRAM 32MB Intel Graphics Media Accelerator HD IGChip Realtek High Definition Audio Gateway HX2000 20inch TFT active matrix TN 1600 x 900 x 59 hertz WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0, 300watts. Mid-Tower Desktop Stock from Gateway Natural Ergonomic Keyboard 4000, see Other Info Orig. Gateway wore out now using Insignia USB wired optical Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org Zamana Anti-logger with Anti-malware, MSE, Windows Firewall, IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64 System Specs by Belarc.
The dmp files may have copies sitting within subdirectories in the User directory. Have the person do a search for .dmp files in their C:/Users directory (provided C: is their main drive) and that should be able to catch em.
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Thank you Vir!C:\Program Files\Debugging Tools for Windows (x64) , I looked, but I didn't find any logs for myself.
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui... Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic... 6GB of 1,333MHz DDR3 SDRAM 32MB Intel Graphics Media Accelerator HD IGChip PC/Desktop Gateway DX4831-01e (Mid-Tower Desktop) Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019 Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Gateway H57M01 133 megahertz 6GB of 1,333MHz DDR3 SDRAM 32MB Intel Graphics Media Accelerator HD IGChip Realtek High Definition Audio Gateway HX2000 20inch TFT active matrix TN 1600 x 900 x 59 hertz WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0, 300watts. Mid-Tower Desktop Stock from Gateway Natural Ergonomic Keyboard 4000, see Other Info Orig. Gateway wore out now using Insignia USB wired optical Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org Zamana Anti-logger with Anti-malware, MSE, Windows Firewall, IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64 System Specs by Belarc.
