Problem with irql_not_less_or_equal

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  1. Posts : 23
    Windows 7 Pro x64 with SP1
       #1

    Problem with irql_not_less_or_equal


    Hello,

    Today during my work I received irql_not_less_or_equal BSOD and I want to be sure that all hardware in my machine is fine because before one week I replaced my motherboard because problem with memory slots.

    I am attaching the dmp file.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Before replacing your motherboard did you test if your memory modules are okay?

    BSOD Analysis
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {1b9411fe0, 2, 1, fffff80002cb3ff0}
    
    Probably caused by : memory_corruption ( nt!MiResolveProtoPteFault+230 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000001b9411fe0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002cb3ff0, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec5100
     00000001b9411fe0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiResolveProtoPteFault+230
    fffff800`02cb3ff0 4183e01f        and     r8d,1Fh
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  dwm.exe
    
    TRAP_FRAME:  fffff88009505790 -- (.trap 0xfffff88009505790)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffff68000000000
    rdx=000007fee2649f80 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002cb3ff0 rsp=fffff88009505920 rbp=fffff8a002dfa490
     r8=07d4007d8df58021  r9=fffff683ff713248 r10=0000000000000000
    r11=fffff68000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz ac po nc
    nt!MiResolveProtoPteFault+0x230:
    fffff800`02cb3ff0 4183e01f        and     r8d,1Fh
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c95769 to fffff80002c961c0
    
    STACK_TEXT:  
    fffff880`09505648 fffff800`02c95769 : 00000000`0000000a 00000001`b9411fe0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`09505650 fffff800`02c943e0 : 000000f4`00000000 00000000`00000001 fffff8a0`14a09830 fa800fb1`beb00420 : nt!KiBugCheckDispatch+0x69
    fffff880`09505790 fffff800`02cb3ff0 : 45100004`0bd1f025 00000004`0bd1f121 fffff880`095053d0 00000000`029dcaf0 : nt!KiPageFault+0x260
    fffff880`09505920 fffff800`02cb2aa3 : 00000000`003f59a6 000007fe`e2649f80 fffff683`ff713248 fffffa80`0fa433f8 : nt!MiResolveProtoPteFault+0x230
    fffff880`095059b0 fffff800`02ca2749 : 00000000`00000000 000007fe`e2649f80 00000000`00000000 00000000`00000000 : nt!MiDispatchFault+0x1c3
    fffff880`09505ac0 fffff800`02c942ee : 00000000`00000000 000007fe`e2649f80 000007fe`00000001 00000000`0005ba9d : nt!MmAccessFault+0x359
    fffff880`09505c20 00000000`77369c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
    00000000`029dbef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77369c12
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiResolveProtoPteFault+230
    fffff800`02cb3ff0 4183e01f        and     r8d,1Fh
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MiResolveProtoPteFault+230
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiResolveProtoPteFault+230
    
    BUCKET_ID:  X64_0xA_nt!MiResolveProtoPteFault+230
    
    Followup: MachineOwner
    ---------
    To make sure your memory modules are good ones follow the tutorial below on MemTest86+ at least for 8 passes
    RAM - Test with Memtest86+

    Then we'll run Driver verifier for finding buggy drivers:
    Driver Verifier - Enable and Disable

    Post back with results
      My Computer


  3. Posts : 23
    Windows 7 Pro x64 with SP1
    Thread Starter
       #3

    Yes I have tested them one by one.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Time for driver verifier.
      My Computer


  5. Posts : 23
    Windows 7 Pro x64 with SP1
    Thread Starter
       #5

    Hello,

    After I have started the verifier and rebooted my machine, it started to freeze every time before loading all startup programs, in most cases before loading AMD drivers which i have download from the website.

    Is there any chance to check which drivers is causing this issue. I was not able to find out how to view this info and i disabled the verifier.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    The verifier puts all drivers under stress. The bad ones will cause BSODS. After 36 hours just give me your dump reports as you did in your earlier post.
      My Computer


  7. Posts : 23
    Windows 7 Pro x64 with SP1
    Thread Starter
       #7

    Quick update: Whenm i select to verifier all non Microsoft drivers every time when windows starts it freezes.
    Any ideas , now i have selected to verifier all AMd drivers and it is loading normal, but if i starts some clip from my browse again it freezes.

    I am attaching the monidump files.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    I will take a look at the time, in that between get into safe mode and see how your computer performs there.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    BSOD Analyze

    Still points towards hardware but this time with a different bugcheck and relates to your CPU.

    BSOD Index STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR | Usual causes: Hardware, Incompatibility, May be driver corruption

    Can you tell me if any part of your computer is overclocked?

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800f35e358, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800f35e358, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`0318b6f0 fffff800`02f10ca9 : fffffa80`0f35e330 fffffa80`0c9f5b50 00000000`00000015 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`0318bc10 fffff800`02df1547 : fffffa80`0f35e330 fffff800`02e6b2d8 fffffa80`0c9f5b50 00000000`00000286 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`0318bc40 fffff800`02d58945 : fffff800`02eccae0 00000000`00000001 fffffa80`0fad5220 fffffa80`0c9f5b50 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`0318bc80 fffff800`02cd7841 : fffff880`0110de00 fffff800`02d58920 fffffa80`0c9f5b00 fffffa80`0c9f5b50 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`0318bcb0 fffff800`02f64e6a : 12091115`0a12150a fffffa80`0c9f5b50 00000000`00000080 fffffa80`0c9d5040 : nt!ExpWorkerThread+0x111
    fffff880`0318bd40 fffff800`02cbeec6 : fffff880`03088180 fffffa80`0c9f5b50 fffff880`03093040 02040202`05020205 : nt!PspSystemThreadStartup+0x5a
    fffff880`0318bd80 00000000`00000000 : fffff880`0318c000 fffff880`03186000 fffff880`0318ac90 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    Start with stressing your CPU following the tutorial below:
    CPU - Stress Test Using IntelBurnTest

    Next, stress your hardware with Prime95:
    Hardware - Stress Test With Prime95

    Use Speccy for monitoring your temps during the tests:
    Speccy - System Information - Free Download


    Also take a look at this for the bugcheck you're getting: Stop 0x124 - what it means and what to try
    Take your time and post results of the above
      My Computer


  10. Posts : 23
    Windows 7 Pro x64 with SP1
    Thread Starter
       #10

    The computer freezes after i started the CPU stress test. It freezed after 32c.
    I am attaching the minidump file.
      My Computer


 
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