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BSOD "Attempt to reset display driver and recover from time out failed
I bought a XFX HD 7850 2GB less than 2 weeks ago and has experienced numerous BSOD all with the same error message "Attempt to reset display driver and recover from time out failed" I've tried various versions of AMD's catalyst driver but it has not resolved my issue. I have not attempted to overclock the GPU, all factory default settings.
The BSOD's are not easily reproducible. So far, it's happened only when I play Skyrim, after maybe 40+ minutes of gaming (but not always, as I've gone longer than that without experiencing the BSOD). What happens is that I would see artifacting on the screen: long, thin, triangles pointing to the center of the screen, when the artifacting occurs there is a GPU temperature spike (it goes to around 66 degrees celcius), and then the BSOD. The first BSOD I experienced, there was no artifacting. I had exited Skyrim and launched FireFox, and was immediately hit with a BSOD with that error message.
Using MSI Afterburner to keep track of the GPU temp, it normally does not go above 60 - 62 degrees celcius during Skyrim (idles at 27 - 30 degrees celcius). I can't reproduce the BSOD using GPU stress testing utilities like Furmark and MSI Kombuster (highest temperature seen is 66 degress celcius).
Driver versions I've used:
1) installed new GPU, uninstalled old nvidia driver, cleaned orphan nividia driver files in safe mode using Driver Sweeper, installed catalyst driver version 13.1. Experienced first BSOD in Skyrim.
2) uninstalled catalyst 13.1, cleaned orphan files in safe mode using Driver Sweeper, installed catalyst driver 12.11 beta.
3) uninstalled 12.11 beta, cleaned orphan files in safe mod using Driver Sweeper, installed catalyst driver 13.2 beta 3.
4) uninstalled 13.2 beta 3, used the new AMD driver cleaner utility in safe mode. Installed catalyst driver 13.2 beta 5.
I experienced BSOD in Skyrim with all these driver versions based on the pattern described above, but never during stress testing using MSI Kombuster of Furmark. I've tried reseating the GPU. I guess at this point I just need to know if this is a driver issue or hardware issue requiring RMA with the manufacturer. Thanks for reading.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-Y8B93-FW2HQ-RJW3J Windows Product Key Hash: u1X0EvAiRkoLOF4NCJ+kRDXaNTI= Windows Product ID: 00371-OEM-9044945-73248 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {69E4C086-F9FA-410D-9E40-72706C325919}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120830-0333 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{69E4C086-F9FA-410D-9E40-72706C325919}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RJW3J</PKey><PID>00371-OEM-9044945-73248</PID><PIDType>3</PIDType><SID>S-1-5-21-2104148743-222844551-4121701896</SID><SYSTEM><Manufacturer>EVGA__</Manufacturer><Model>nForce 750i SLI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080707000000.000000+000</Date></BIOS><HWID>244F3907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00180-449-473248-02-1033-7601.0000-1542012 Installation ID: 013202485384526851972956315565007904891193376382269965 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RJW3J License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 2/7/2013 10:38:03 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 12:4:2012 22:12 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OAAAAAMABAABAAEAAQACAAAAAQABAAEA6GH2x1n08pd3FlocKH1K00gktOukh++SipvsqL6pRso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC EVGA NVDAACPI FACP EVGA NVDAACPI HPET EVGA NVDAACPI MCFG EVGA NVDAACPI
Last edited by yupper; 07 Feb 2013 at 10:39.