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Windows 7 - Black Screen Crash



 
11-08-2009   #1


windows 7
 
 

Black Screen Crash

Hi
I have recently upgraded to windows 7 on my netbook and since this I have been having problem with it randomly crashing the screen goes black and I can't do anything with it. Sometimes it restarts on its own and gives me an option to check out solutions but to no avail, I have also noticed that when windows is starting up, intially I have a black screen which eventually does rectify itself to the desktop... but its not right. Any ideas how I can put this right? I have minidump details if you need it...

My System SpecsSystem Spec
11-08-2009   #2


WDP ONLY
 
 


Quote   Quote: Originally Posted by asinara88 View Post
Hi
I have recently upgraded to windows 7 on my netbook and since this I have been having problem with it randomly crashing the screen goes black and I can't do anything with it. Sometimes it restarts on its own and gives me an option to check out solutions but to no avail, I have also noticed that when windows is starting up, intially I have a black screen which eventually does rectify itself to the desktop... but its not right. Any ideas how I can put this right? I have minidump details if you need it...
Could you zip the minidump and upload it for debugging?

You might also want to upgrade your video driver

And run a system file check to verify and repair

to run type cmd in search>rightclick and run as admin>SFC /SCANNOW

let us know the results

Ken J
My System SpecsSystem Spec
11-08-2009   #3


windows 7
 
 


im struggling with the dmp file. I have run as administator but it is saying it is protected or no permission???
My System SpecsSystem Spec
.


11-08-2009   #4


windows 7
 
 


Hi I run the the system check and it said that there is no integrity violations...
My System SpecsSystem Spec
11-08-2009   #5


 
 


You need to right click the file and go to the Properties > security tab and make sure the account youre using has full access to the file.

Are you logged in as administrator or another username?
My System SpecsSystem Spec
11-08-2009   #6


Win7x64
 
 


Quote   Quote: Originally Posted by Nicki C View Post
You need to right click the file and go to the Properties > security tab and make sure the account youre using has full access to the file.

Are you logged in as administrator or another username?
As a suggestion, don't modify system directory permissions. Here's one way to attach minidumps:

http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
11-08-2009   #7


windows 7
 
 


Thanks for that.... the dmp file is attached
My System SpecsSystem Spec
11-08-2009   #8


windows 7
 
 


Ive updated the video driver and thta sees to have solved the black screen on start up and I have not crashed as yet so hopefully my problems are sorted. If they are thanks for all your help, if not I'll be back!!
My System SpecsSystem Spec
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Black Screen Crash problems?



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