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Windows 7 - bsod need correct symbols


 
12-11-2009   #1


windows 7 64 bit
 
 

bsod need correct symbols

I have got multiple bsod and mini dumps, using windbg but gives incorrect symbols message, I have installed both 64 bit and 32 bit . get same.

My System SpecsSystem Spec
12-11-2009   #2


WCP ONLY
 
 


Quote   Quote: Originally Posted by seubanks View Post
I have got multiple bsod and mini dumps, using windbg but gives incorrect symbols message, I have installed both 64 bit and 32 bit . get same.
Hi and welcome

What OS are using?
My System SpecsSystem Spec
12-11-2009   #3


windows 7 64 bit
 
 

my dmp files

i zipped my files and uploaded them if it will help
My System SpecsSystem Spec
.


12-11-2009   #4


windows 7 64 bit
 
 


Windows 7 64 bit home on a asus g60 Laptop
My System SpecsSystem Spec
12-11-2009   #5


 
 


Debug analysis how to: WinDbg Analysis Report

It looks like the problem is asdsm.sys - an Asus Data Security Manager Driver
You can get it here: ASUSTeK Computer Inc.-Support- download_item_mkt
under the Utilities section look for ASUS Data Security Manager Utility

Also, please update these older drivers:
Code:
ASMMAP64.sys Sun Feb 04 14:52:56 2007
motmodem.sys Mon Jun 18 15:30:22 2007
sncduvc.SYS  Mon Dec 29 04:14:26 2008
My System SpecsSystem Spec
12-12-2009   #6


windows 7 64 bit
 
 


thankyou, usasma. I did update all you said. I just uninstalled asus data manager and so far so good. I did view your post and setup the signatures path and all worked well. thanks so much
My System SpecsSystem Spec
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 bsod need correct symbols problems?



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