A problem caused the program to stop working

chakubanga · Jan 20, 2010

I open any program and everything seems OK, until I access the Menu button and right there I get the "A problem caused the program to stop working correctly"

For example: I open Adobe from a file whn I want to save it, I click on file and pop up tells me this program has failed.

This happens to Winrar, Adobe PDF reader, Paint and many other apps. Anyone is aware of the solution, or what causes this issue?

zigzag3143 · Jan 20, 2010

chakubanga said:
I open any program and everything seems OK, until I access the Menu button and right there I get the "A problem caused the program to stop working correctly"

For example: I open Adobe from a file whn I want to save it, I click on file and pop up tells me this program has failed.

This happens to Winrar, Adobe PDF reader, Paint and many other apps. Anyone is aware of the solution, or what causes this issue?

Hi and welcome

You need to go into event viewer. type eventvwr in search. go to the windows log>application tab. You need to look for critical errors (the have red in the left hand column) that say app hang, app crash, etc.

When you find them use the snipping tool (type snipping in search) to make a screenshot of it
to upload it you use the attachment icon (shaped like a paperclip) on the reply form.

See pics

Ken J+

chakubanga · Jan 20, 2010

Hello ZigZag: I hope this is what you wanted me to display below? If not please advice. Thank you for taking the time

View attachment 48860

View attachment 48861

View attachment 48862

zigzag3143 · Jan 20, 2010

chakubanga said:
Hello ZigZag: I hope this is what you wanted me to display below? If not please advice. Thank you for taking the time

View attachment 48860

View attachment 48861

View attachment 48862

Perfect

That event ID is often caused by something called DEP. DEP or data execution Prevention. It prevents apps from launching in protected memory space. It is located in your system control panel>advanced settings>performance>DEP. default settings are for MS apps only. If that is correct you can add the apps that fail to the exceptions list or you can turn it off all together. instructions for that are here. DEP - Enable or Disable - Vista Forums

Let us know if you need help

Ken J+

chakubanga · Jan 20, 2010

thank you vey much. I followed the instructions and with winrar a popup prevents me from turning the DEP off.

View attachment 48886

But works OK with PDF.. Thank you very much for the help and immediate one too.

samersalem · Nov 9, 2010

hey that is so cool that u are interesting to help us . God Bless ur life
i have a problem too that i wish u can help me with.
i have new great computer but i have problems with Games. when i download a game it still work just to level 2 and then the windows stop it.
i dont know why.
maybe u can help me after seeing the pic?
View attachment 112458

i really wish u can help me
thank u very much and i love ur windows
God Bless u

sannu56 · Jan 11, 2011

i have problem with game installing View attachment 131154

emayjizee · Feb 22, 2011

I open any program and everything seems OK, until I access the Menu button and right there I get the "A problem caused the program to stop working correctly"

I am trying to open my software when this error came up, please help me with this problem?

Julene · May 23, 2011

Program crashes when I try to open it.

When I try to open the program 'ActiveInspire', I get the error message 'the program has encountered a problem. Windows will close this program etc.'
I have read other posts and am attaching a Snip of Windows log- application. Can you help please :cry:

thanks
Julie

kieranmarsden · Jul 1, 2013

Errors

These are a lot of my errors, i really need help

Pauly · Jul 1, 2013

Hello kieranmarsden, Welcome to SF

You are posting in an old dead thread i recommend you start your own thread in the relevant section to get the exposure to help you find a solution

When posting try to include some more info about what your problem is and what makes it happen etc etc
Also if you fill in your system specs people will know what they are working with

lampa555 · Aug 6, 2013

here is my problem ... my game launcher will appear this error...

A problem caused the program to stop working

chakubanga

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