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Windows 7 - Unexpected Crashes. Unable to shut down,detect drivers
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| 02-07-2010 | #1 |
| | Unexpected Crashes. Unable to shut down,detect drivers Laptop is facing unexpected crashes. Can someone help me solve it? Sometimes when i play game it crashes. Unable to shutdown so i force shut down. crash with no reason when using msn ( happened once) After using it for 4 hours or so. I shut down. No problems. But when i switch on my computer 3-4 hours later , it cant detect drivers so i have to restart . But unable to restart because it cant shut down. this always happens. What should i do? Computer face 2 crashes on the first day i used the laptop which is 20/1/2010 but today was bad. 7 force shut down due to crashes and unable to shut down. Different type of error codes + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-02-07T13:24:27.118823900Z EventRecordID 23608 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0 NEXT ~~~~~~~~~~~~~~~~~~~~~~~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-02-07T13:15:59.778819800Z EventRecordID 23473 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress true PowerButtonTimestamp 129100221253806709 NEXT ~~~~~~~~~~~~~~~~~~~~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-02-07T01:32:13.076818500Z EventRecordID 22215 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 129099798982744611 next ~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-02-05T00:57:54.688416100Z EventRecordID 20100 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress true PowerButtonTimestamp 129098050392616629 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-02-03T09:51:08.028420300Z EventRecordID 18590 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 74 BugcheckParameter1 0x75612dd9 BugcheckParameter2 0x2 BugcheckParameter3 0x0 BugcheckParameter4 0xfffff88007cefca0 SleepInProgress false PowerButtonTimestamp 0 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-02-02T00:13:56.170418800Z EventRecordID 16136 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress true PowerButtonTimestamp 129095432012094258 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-01-30T12:21:31.560419400Z EventRecordID 14216 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 129093276372855023 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-01-20T10:32:22.421617400Z EventRecordID 2277 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Jon-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress true PowerButtonTimestamp 0 What should i do? |
My System Specs |
| 02-07-2010 | #2 |
| | Please do this: Quote: Upload Dump Files: Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post. Left click on the first minidump file. Hold down the "Shift" key and left click on the last minidump file. Right click on the blue highlighted area and select "Send to" Select "Compressed (zipped) folder" and note where the folder is saved. Upload that .zip file with your next post. If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice. If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it. Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump |
| My System Specs |
| 02-07-2010 | #3 |
| | 
Quote: Originally Posted by usasma  Please do this: Quote: Upload Dump Files: Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post. Left click on the first minidump file. Hold down the "Shift" key and left click on the last minidump file. Right click on the blue highlighted area and select "Send to" Select "Compressed (zipped) folder" and note where the folder is saved. Upload that .zip file with your next post. If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice. If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it. Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump |
| My System Specs |
| . |
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| 02-11-2010 | #4 |
| | Please follow these instructions: Quote: If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it. Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump |
| My System Specs |
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Unexpected Crashes. Unable to shut down,detect drivers problems?
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