Windows 7 - Bluescreen of death while downloading with Mtorrent

sandrodz · 02-25-2010

Hi,

Today I read tons of posts and threads about BSODS, and specifics - I cannot find any solution to my problem.

I tried to reinstall network adapter, did memtest, problem happens when I start to download files with Mtorrent - I use high speed line and it reaches 1mb/s, I leave computer, it stays working on download, I check back it restarted... this happens every single time I leave mtorrent working.

I thought program is at fault, but guys at mtorrent support forum indicate that it could be related to hardware which is being pushed too much... I need help please!

I have relatively new laptop, HP HDX16, Windows 7

022410-27003-01.dmp 2/24/2010 11:48:22 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`031fe477 hal.dll hal.dll+2477 x64 C:\Windows\minidump\022410-27003-01.dmp 2 15 7600

**zigzag3143** · 02-25-2010

Quote: Originally Posted by sandrodz

Hi,

Today I read tons of posts and threads about BSODS, and specifics - I cannot find any solution to my problem.

I tried to reinstall network adapter, did memtest, problem happens when I start to download files with Mtorrent - I use high speed line and it reaches 1mb/s, I leave computer, it stays working on download, I check back it restarted... this happens every single time I leave mtorrent working.

I thought program is at fault, but guys at mtorrent support forum indicate that it could be related to hardware which is being pushed too much... I need help please!

I have relatively new laptop, HP HDX16, Windows 7

022410-27003-01.dmp 2/24/2010 11:48:22 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`031fe477 hal.dll hal.dll+2477 x64 C:\Windows\minidump\022410-27003-01.dmp 2 15 7600

Hi and welcome

this crash was probably caused by your netowrk/wifi driver NETw5s64.sys. I wold download a fresh copy and it install it

would also run a system file check
(type cmd in search>right click and run as admin>SFC /SCANNOW)

if you are over clocking stop

Let us know the results

Ken

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\022410-27003-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c1f000 PsLoadedModuleList = 0xfffff800`02e5ce50
Debug session time: Wed Feb 24 17:46:44.772 2010 (GMT-5)
System Uptime: 0 days 2:26:40.863
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff800031fe477}

Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800031fe477, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec70e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaNextContiguousPiece+103
fffff800`031fe477 448b08          mov     r9d,dword ptr [rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  uTorrent.exe

TRAP_FRAME:  fffff880092ef0d0 -- (.trap 0xfffff880092ef0d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000000000002c
rdx=000000000000002c rsi=0000000000000000 rdi=0000000000000000
rip=fffff800031fe477 rsp=fffff880092ef268 rbp=0000000000000000
 r8=000000000000001c  r9=0000000000000000 r10=00000000000fffff
r11=fffffa80062020b0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`031fe477 448b08          mov     r9d,dword ptr [rax] ds:0001:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c90469 to fffff80002c90f00

STACK_TEXT:  
fffff880`092eef88 fffff800`02c90469 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`092eef90 fffff800`02c8f0e0 : 00000000`00000001 fffffa80`047f5d08 fffffa80`08888b20 fffff880`03e4fc2e : nt!KiBugCheckDispatch+0x69
fffff880`092ef0d0 fffff800`031fe477 : fffffa80`087f3600 fffffa80`086e4fd4 fffff800`031fe524 fffffa80`047f5d08 : nt!KiPageFault+0x260
fffff880`092ef268 fffff800`031fe524 : fffffa80`047f5d08 fffffa80`062020b0 fffffa80`08cf04c0 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
fffff880`092ef280 fffff800`032014fb : fffffa80`047f5d08 fffffa80`062020b0 fffffa80`087f3600 fffff880`03e59a97 : hal!HalpDmaMapScatterTransfer+0x34
fffff880`092ef2d0 fffff800`03201472 : fffffa80`047f5d08 fffffa80`047f5d00 00000000`0000001c 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`092ef360 fffff800`0320094f : fffffa80`06356d60 fffff800`031fe01e 00000000`00000001 00000000`00000003 : hal!IoMapTransfer+0x8e
fffff880`092ef3a0 fffff800`03200afd : fffffa80`06060050 fffffa80`062020b0 00000000`00000001 fffffa80`000004ce : hal!HalpAllocateAdapterCallback+0xc7
fffff880`092ef440 fffff800`03201156 : fffffa80`062020b0 00000000`00000000 fffffa80`06202000 00000000`00000003 : hal!IoFreeAdapterChannel+0x109
fffff880`092ef470 fffff800`0320071f : fffffa80`08816a00 00000000`000000e9 fffffa80`062020b0 fffffa80`08a5f710 : hal!HalAllocateAdapterChannel+0x11a
fffff880`092ef4b0 fffff880`016c37c0 : fffffa80`0896c770 fffffa80`06356cb0 fffffa80`000000a0 fffff880`0409cc40 : hal!HalBuildScatterGatherList+0x2f3
fffff880`092ef520 fffff880`03e5876b : fffffa80`060601a0 00000000`00000000 fffffa80`08c0d020 fffff880`03ffdaa0 : ndis!NdisMAllocateNetBufferSGList+0x110
fffff880`092ef5c0 fffffa80`060601a0 : 00000000`00000000 fffffa80`08c0d020 fffff880`03ffdaa0 00000000`00000000 : NETw5s64+0xb76b
fffff880`092ef5c8 00000000`00000000 : fffffa80`08c0d020 fffff880`03ffdaa0 00000000`00000000 000000e9`00000100 : 0xfffffa80`060601a0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETw5s64+b76b
fffff880`03e5876b ??              ???

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  NETw5s64+b76b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETw5s64

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4aafedb7

FAILURE_BUCKET_ID:  X64_0xA_NETw5s64+b76b

BUCKET_ID:  X64_0xA_NETw5s64+b76b

Followup: MachineOwner
---------

sandrodz · 02-25-2010

bingo!

I read this on HP driver page:
Provides Intel WiFi Link Driver version 13.0.0.107.
- Fixes an intermittent issue where a Microsoft Windows Bug Check (system hangs) with code 0xD1 may be encountered when the wireless radio is on.

I install it and post back results.

sandrodz · 02-25-2010

I downloaded fresh copy and installed it, it appears the same driver version as I was using previously.

I ran sfc /scannow it didn't give me any errors or corrupt files.

p.s. when I uninstalled driver, and restarted computer it booted with the same driver already there -I don't get it, cannot I uninstall driver? strange...

sandrodz · 02-25-2010

driver refresh didn't help... it still BSODS with same message, anything Leese I can do?

fresh install maybe?

sandrodz · 02-27-2010

guyz I"m still having a problem... please help! I reinstalled network drivers, no help... did file integrity check no errors.

should I reinstall win? will it help?

**Capt.Jack Sparrow** · 02-27-2010

Quote: Originally Posted by sandrodz

guyz I"m still having a problem... please help! I reinstalled network drivers, no help... did file integrity check no errors.

should I reinstall win? will it help?

OK just to Test go to that location rename the Extension of that driver.
NETw5s64.sys to NETw5s64.old then reboot and test whether it has the same problem. Uninstall your Third party protection like Antivirus / Firewall and see whether it makes any difference.

Good Luck,
Captain

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