Windows 7 - Window 7 BSOD and random rebooting

**Batroo** · 03-12-2010

So I've had a BSOD today, and I can't seem to upload the Seven Form Zip as posted in the SF diagnostic tool thread as the .zip/rar is 82 megabites in size and it's only 8mb for the size of the file.

**Capt.Jack Sparrow** · 03-12-2010

Quote: Originally Posted by Batroo

So I've had a BSOD today, and I can't seem to upload the Seven Form Zip as posted in the SF diagnostic tool thread as the .zip/rar is 82 megabites in size and it's only 8mb for the size of the file.

Hello,

I guess it's pulling the Memory Dump not MiniDump !!
Go under C:\Windows\Minidump there you can find some files. Copy them to a folder on Desktop and Zip them and attach them we will have a look at it

Good Luck,
Captain

**Batroo** · 03-12-2010

Ok here is is.

**zigzag3143** · 03-12-2010

Quote: Originally Posted by Batroo

Ok here is is.

Fraid the file is just a shortcut not the actual DMP file.. use these to find and upload it. http://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken

**Batroo** · 03-12-2010

Ok, once more.

**Batroo** · 03-12-2010

Anything as of yet?

**zigzag3143** · 03-12-2010

Quote: Originally Posted by Batroo

Anything as of yet?

Hi and welcome

Aside from the obviously old drivers that need to be updated there are two other problems

1-Your version number is different than standard MS numbers so we dont have the correct symbols to analyze your problem

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\MiniDump\031110-35131-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x82c09000 PsLoadedModuleList = 0x82d51810
Debug session time: Thu Mar 11 11:26:57.242 2010 (GMT-5)
System Uptime: 1 days 1:21:41.068
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
........

2- since we cant analyze it we can only suggest the generic
Run a system file check
type cmd in search>right click and run as admin>sfc /scannow

Let us know the results

Ken

Code:

secdrv.SYS        0x9cfe2000    0x9cfec000    0x0000a000    0x45080528    9/13/2006 8:18:32 AM                        
timntr.sys        0x8c383000    0x8c3ed380    0x0006a380    0x46d562d8    8/29/2007 7:13:12 AM                        
tifsfilt.sys        0x9274f000    0x92758340    0x00009340    0x46d5687d    8/29/2007 7:37:17 AM                        
tdrpman.sys        0x8c172000    0x8c1ca540    0x00058540    0x473856a0    11/12/2007 8:35:28 AM                        
snapman.sys        0x8c1cb000    0x8c1e9a60    0x0001ea60    0x47453bae    11/22/2007 3:19:58 AM                        
LHidFilt.Sys        0x926ee000    0x926f5000    0x00007000    0x47c7d988    2/29/2008 5:08:08 AM                        
LMouFilt.Sys        0x92712000    0x92719600    0x00007600    0x47c7d98c    2/29/2008 5:08:12 AM                        
LUsbFilt.Sys        0x92701000    0x92706700    0x00005700    0x47c7d98e    2/29/2008 5:08:14 AM                        
AMD64CAx86.sys        0x91901000    0x91902c80    0x00001c80    0x48a2ae96    8/13/2008 4:51:18 AM                        
nvm62x32.sys        0x9283f000    0x92893c80    0x00054c80    0x48f8fcf7    10/17/2008 4:00:39 PM                        
ALSysIO.sys        0xa0d02000    0xa0d0a000    0x00008000    0x49eb7e5f    4/19/2009 2:41:19 PM                        
LVPr2Mon.sys        0xa0cfd000    0xa0d01a00    0x00004a00    0x49fa294e    4/30/2009 5:42:22 PM

**Batroo** · 03-12-2010

I ran the System File check yesterday after the BSOD and it came up with nothing. As for the numbers, I bought this computer in November of 07, and it had Vista Home premium on it, then just last year, around December I bought the online upgrade for Windows 7 Home Premium.

And could you tell which drivers were old? Since everytime I try to update my drivers it says they're the best they can be.

**zigzag3143** · 03-12-2010

Quote: Originally Posted by Batroo

I ran the System File check yesterday after the BSOD and it came up with nothing. As for the numbers, I bought this computer in November of 07, and it had Vista Home premium on it, then just last year, around December I bought the online upgrade for Windows 7 Home Premium.

And could you tell which drivers were old? Since everytime I try to update my drivers it says they're the best they can be.

For drivers you need to update them manually. if you use windows update or a "driver detective" type of app they will be missed.

To do it manually put the file name in google and it will direct you to the manufacturers site where you should be able to find a newer driver

Ken

**Batroo** · 03-12-2010

Ok I went through the list Ken had there, and I updated what I could find to update.

Also these are from the Seven Forums Folder that the SFC created, the only thing I couldn't upload was the Memory Dumps, as it's a 82mb file

Windows 7 - Window 7 BSOD and random rebooting

Window 7 BSOD and random rebooting problems?