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Windows 7 - BSOD in new Win7 64bit machine
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| 03-19-2010 | #1 |
| | BSOD in new Win7 64bit machine Hi All - I recently built a new Windows 7-64bit machine which is suffering from somewhat random BSOD's (I have encountered 4 BSOD's in the past 11 days). I have the latest BIOS installed and I think I have updated all of my drivers updated. 3 of the 4 BSOD titles have been MEMORY_MANAGEMENT (the 4th was SYSTEM_SERVICE_EXCEPTION), so I have run 2 different memory checks - both of which passed at 100%. The machine is for development, so SQL2008, VS2008, IIS along with Outlook, etc. are all running when it crashes. Finally, it mostly crashes at night (when unattended). Hopefully some of these clues help. I have attached a zip of all 4 Mini dumps in txt form. Any help would be greatly appreciated. |
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| 03-19-2010 | #2 |
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Quote: Originally Posted by tshawver  Hi All - I recently built a new Windows 7-64bit machine which is suffering from somewhat random BSOD's (I have encountered 4 BSOD's in the past 11 days). I have the latest BIOS installed and I think I have updated all of my drivers updated. 3 of the 4 BSOD titles have been MEMORY_MANAGEMENT (the 4th was SYSTEM_SERVICE_EXCEPTION), so I have run 2 different memory checks - both of which passed at 100%. The machine is for development, so SQL2008, VS2008, IIS along with Outlook, etc. are all running when it crashes. Finally, it mostly crashes at night (when unattended). Hopefully some of these clues help. I have attached a zip of all 4 Mini dumps in txt form. Any help would be greatly appreciated. I am afraid we need the actual DMP files. use these instructions to find and upload them. http://www.sevenforums.com/crash-loc...d-problem.html thanks Ken |
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| 03-19-2010 | #3 |
| | Oops Sorry - I thought that made it easier.  Here are the same 4 files in .dmp form.Thx |
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| 03-19-2010 | #4 |
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Quote: Originally Posted by tshawver Sorry - I thought that made it easier. Here are the same 4 files in .dmp form.Thx These crashes were probably caused by memory. I also not that you have several drivers as listed below that are really old and should be updated. To test your memory you should download memtestx86 and run it for 5 passes. then update the drivers finally run a system file check to verify and repair your system files to do that type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/") Let us know if you need help Ken Code: 030810-23618-01.dmp 3/8/2010 9:09:48 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`01a3ff10 00000000`0000ffff 00000000`00000000 nsiproxy.sys nsiproxy.sys+1f478f8 x64 C:\Users\K\Desktop\New folder (3)\030810-23618-01.dmp 4 15 7600 031810-38594-01.dmp 3/18/2010 7:45:20 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`0644fe80 00000000`0000ffff 00000000`00000000 hal.dll hal.dll+7b7f x64 C:\Users\K\Desktop\New folder (3)\031810-38594-01.dmp 4 15 7600 031910-24804-01.dmp 3/19/2010 7:58:34 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`01597230 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder (3)\031910-24804-01.dmp 4 15 7600 031110-21528-01.dmp 3/11/2010 8:29:24 AM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`010d7141 fffff880`09724e40 00000000`00000000 srv2.sys srv2.sys+1127b00 x64 C:\Users\K\Desktop\New folder (3)\031110-21528-01.dmp 4 15 7600 Old drivers need updating Code: ASACPI.sys fffff880`043f7000 66495dd3`043ff000 0x6649655300008000 0x42476c4c 3/27/2005 10:30:36 PM secdrv.SYS fffff880`06bf1000 fffff880`06bfc000 0x0000b000 0x4508052e 9/13/2006 9:18:38 AM nvm62x64.sys fffff880`04000000 fffff880`04063d80 0x00063d80 0x48f8fd12 10/17/2008 5:01:06 PM spldr.sys fffff880`017ed000 fffff880`017f5000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 PM nvlddmkm.sys fffff880`04862000 fffff87f`05369b00 0xffffffff00b07b00 0x4a0c8387 5/14/2009 4:48:07 PM amdxata.sys fffff880`010c7000 fffff880`010d2000 0x0000b000 0x4a12f2eb 5/19/2009 1:56:59 PM |
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| 03-19-2010 | #5 |
| | Thanks, for the help. How did you know those drivers needed updating? (from device mgr, Windows says they are all the latest) Is there an easy way for me to download the latest of those from the mfrs? I dont know what each of them is for, so I'm not sure where to go. Sorry if this is a noob question... |
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| 03-19-2010 | #6 |
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Quote: Originally Posted by tshawver Thanks, for the help. How did you know those drivers needed updating? (from device mgr, Windows says they are all the latest) Is there an easy way for me to download the latest of those from the mfrs? I dont know what each of them is for, so I'm not sure where to go. Sorry if this is a noob question... The best way to update the driver is to Google it and find the vendor of that driver. Once you find them then go to thier website and download appropriate drvier. If you still find difficulties post us back we'll help you find it !! Hope this helps, Captain |
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| 03-19-2010 | #7 |
| | Are you using SM Pro or Indexing on your HDD ? |
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| 03-19-2010 | #8 |
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| 03-19-2010 | #9 |
| | wow - that was fun OK - so I spent a day tracking down these drivers and here's what I found. Thanks in advance for your help, I was lost without this thread... 1) ASACPI.sys - Found a newer driver from ASUS that updated it to version 1043.5.0.0 dated 5/14/2009. 2) secdrv.SYS - Big religious debate over whether to keep this driver on my system, but can't find a driver newer than my current 4.3.86.0 (modified on 6/2009). Do you know of a newer one? 3) nvm62x64.sys - My system is using the nvmf6264 (note the 'f' wedged in there) version 7.03.01.07314 (not this file). However there is a later version of it in the nVidia install pkg. I reinstalled the Windows 7 64bit nForce package and it just doesn't get used during the install. Do I need this? If so, can I swap them out manually? 4) spldr.sys - This loaded by MS Windows - can't find a later version than 6.1.7127.0 (7/13/2009). Is there a later version out there (and why wouldn't Windows know this?) 5) nvlddmkm.sys - I have 2 versions of this on my machine - the latest version 8.17.11.9621 is installed in Win\System32\Drivers and used by the GeForce card. There are 2 other older versions in the Win\winsxs\ and Win\System32\DriverStore\FileRepository directories. Do I need to remove/replace these? 6) amdxata.sys - I can't find anything on my system using this driver, nor can I find a version later than 1.1.2.4 (modified on 7/2009) from Googling. Where would I see a device using a "Storage Filter Driver"? Do you know of a later version? Thx, Tony |
| My System Specs |
| 03-19-2010 | #10 |
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Quote: Originally Posted by tshawver OK - so I spent a day tracking down these drivers and here's what I found. Thanks in advance for your help, I was lost without this thread... 1) ASACPI.sys - Found a newer driver from ASUS that updated it to version 1043.5.0.0 dated 5/14/2009. 2) secdrv.SYS - Big religious debate over whether to keep this driver on my system, but can't find a driver newer than my current 4.3.86.0 (modified on 6/2009). Do you know of a newer one? 3) nvm62x64.sys - My system is using the nvmf6264 (note the 'f' wedged in there) version 7.03.01.07314 (not this file). However there is a later version of it in the nVidia install pkg. I reinstalled the Windows 7 64bit nForce package and it just doesn't get used during the install. Do I need this? If so, can I swap them out manually? 4) spldr.sys - This loaded by MS Windows - can't find a later version than 6.1.7127.0 (7/13/2009). Is there a later version out there (and why wouldn't Windows know this?) 5) nvlddmkm.sys - I have 2 versions of this on my machine - the latest version 8.17.11.9621 is installed in Win\System32\Drivers and used by the GeForce card. There are 2 other older versions in the Win\winsxs\ and Win\System32\DriverStore\FileRepository directories. Do I need to remove/replace these? 6) amdxata.sys - I can't find anything on my system using this driver, nor can I find a version later than 1.1.2.4 (modified on 7/2009) from Googling. Where would I see a device using a "Storage Filter Driver"? Do you know of a later version? Thx, Tony Much better. Are you still having a problem? |
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