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Windows 7 - Crash when printing from a certain application
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| 03-25-2010 | #1 |
| | Crash when printing from a certain application On a brand new HP 6540b (WD685EA#BED) with 2GB RAM a user is getting a BSOD when printing (to any printer even PDF...they all work fine from other applications) from one of our applications. OS is Win 7 Pro x86. Other users also on Win 7 x86/x64 have no problems printing from that same application. I'm getting win32k.sys as the possible cause. I'm attaching two minidumps. Any assistance would be greatly appreciated. PS: I did a couple passes with memtest and memory seems to be just fine. Last edited by CypherBit; 03-25-2010 at 06:06 AM.. |
My System Specs |
| 03-25-2010 | #2 |
| | Problem fixed by updating the application. |
| My System Specs |
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