Windows 7 - Windows 7 BSOD memory dump -help-

Transfacts · 03-28-2010

Well I have been having issue with my compter for a awhile and it seems to be getting worse. It is usually random systme crashes. At first it was random crashes maybe once or twice a day, but recently it happens after 1-3 minutes of log in. Thus I ran it in safe mode and it works fine (as it seems) so i used clean boot and started up the computer normally. It was working fine for 5 or so hours but then it error happened again. And this error also happened with the dump"
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff96000215d7c, 0xfffff8800940d8b0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032810-20841-01."
Here are the info about the dump that just happened
-System
-Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2010-03-29T01:14:02.938000000Z
EventRecordID38982Correlation-Execution[ ProcessID] 4[ ThreadID] 8
ChannelSystemComputerMeiDao-PC-Security[ UserID] S-1-5-18

-EventData
BugcheckCode59BugcheckParameter10xc0000005BugcheckParameter20xfffff96000215d7cBugcheckParameter30xfffff8800940d8b0BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0
and i added the dump files and my system info
System: Acer
Model: Aspire AX1301
RAM: 4GB
And this is the info on the system dump when it had to restart ever time I logged in-System
-Provider[ Name] Service Control Manager[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}[ EventSourceName] Service Control Manager
-EventID7031[ Qualifiers] 49152
Version0Level2Task0Opcode0Keywords0x8080000000000000-TimeCreated[ SystemTime] 2010-03-28T20:59:39.759000000Z
EventRecordID38852Correlation-Execution[ ProcessID] 596[ ThreadID] 2816
ChannelSystemComputerMeiDao-PCSecurity
-EventData
param1WLAN AutoConfigparam21param3120000param41param5Restart the service
if im missing any info about it just ask and thanks in advance

zigzag3143 · 03-28-2010

Quote: Originally Posted by Transfacts

Well I have been having issue with my compter for a awhile and it seems to be getting worse. It is usually random systme crashes. At first it was random crashes maybe once or twice a day, but recently it happens after 1-3 minutes of log in. Thus I ran it in safe mode and it works fine (as it seems) so i used clean boot and started up the computer normally. It was working fine for 5 or so hours but then it error happened again. And this error also happened with the dump"
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff96000215d7c, 0xfffff8800940d8b0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032810-20841-01."
Here are the info about the dump that just happened
-System
-Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2010-03-29T01:14:02.938000000Z
EventRecordID38982Correlation-Execution[ ProcessID] 4[ ThreadID] 8
ChannelSystemComputerMeiDao-PC-Security[ UserID] S-1-5-18

-EventData
BugcheckCode59BugcheckParameter10xc0000005BugcheckParameter20xfffff96000215d7cBugcheckParameter30xfffff8800940d8b0BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0
and i added the dump files and my system info
System: Acer
Model: Aspire AX1301
RAM: 4GB
if im missing any info about it just ask and thanks in advance

these crashes were caused by memory

I would download memtestx86 and run it for at least 5 passes. If the memory passes you should run a system file check
type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

Let us know the results

Ken

Code:

032810-20841-01.dmp    3/28/2010 6:14:20 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`00215d7c    fffff880`0940d8b0    00000000`00000000    win32k.sys    win32k.sys+1b5d7c                    x64        C:\Users\K\Desktop\Dump files\032810-20841-01.dmp    3    15    7600    
032610-26317-01.dmp    3/26/2010 9:21:00 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff8a0`4d0d0038    00000000`00000000    fffff800`13bb17ca    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Dump files\032610-26317-01.dmp    3    15    7600    
032510-22339-01.dmp    3/25/2010 8:18:14 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041790    fffffa80`00150f60    00000000`0000ffff    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Dump files\032510-22339-01.dmp    3    15    7600    
032710-23400-01.dmp    3/27/2010 9:21:46 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041790    fffffa80`00150f30    00000000`0000ffff    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Dump files\032710-23400-01.dmp    3    15    7600    
032810-21684-01.dmp    3/28/2010 12:03:24 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`00000047    00000000`00000002    00000000`00000001    fffff800`03322abf    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Dump files\032810-21684-01.dmp    3    15    7600    
032810-24024-01.dmp    3/28/2010 12:40:54 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    fffffa8c`03651dc0    00000000`00000002    00000000`00000001    fffff800`032fa35f    nvstor64.sys    nvstor64.sys+14a5c                    x64        C:\Users\K\Desktop\Dump files\032810-24024-01.dmp    3    15    7600    
032610-22308-01.dmp    3/26/2010 4:29:58 PM    BAD_POOL_HEADER    0x00000019    00000000`00000003    fffff8a0`0c46b290    fffff8a0`0c46b290    fffff8a0`0e46b290    SRTSP64.SYS    SRTSP64.SYS+7e6f0                    x64        C:\Users\K\Desktop\Dump files\032610-22308-01.dmp    3    15    7600

Transfacts · 03-28-2010

the error opened up with memtestx86 and now I'm not sure what to do. What would diagnosing the issue help me with?

Windows 7 - Windows 7 BSOD memory dump -help-

Windows 7 BSOD memory dump -help- problems?