Blue Screen from Flash Player

S

SuperEmotastix

New member
Member
Local time
6:38 PM
Messages
71
Just got a blue screen while watching a video with flashplayer full-screened.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X4 940 BE @ 3.8Ghz4GB G.Skill DDR2 1066 @ 800Mhz 4-4-4-12Sapphire Radeon HD 4890 OC @ 950/1050
Computer Manufacturer/Model Number
Custom Built Gaming PC
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X4 940 BE @ 3.8Ghz
Motherboard
Gigabyte GA-MA790FX-UD5P
Memory
4GB G.Skill DDR2 1066 @ 800Mhz 4-4-4-12
Graphics Card(s)
Sapphire Radeon HD 4890 OC @ 950/1050
Sound Card
Auzen X-Fi Bravura 7.1
Monitor(s) Displays
Acer AL2016W
Screen Resolution
1680x1050
Hard Drives
640GB WD Cavier Black
PSU
Corsair TX-750W
Case
CM HAF 922
Cooling
Cooler Master Hyper 212 Plus Push/Pull
Keyboard
Logitech G15 2ND Gen
Mouse
Razer Deathadder Black Edition
Internet Speed
2 Mbps Down, .5 Mbps UP
SuperEmotastix said:
Just got a blue screen while watching a video with flashplayer full-screened.
Click to expand...


This was caused by portcls.sys which is I believe a sound driver. I would download and install a fresh copy. The one on your system is over a year old.

Let us know if you need help

Ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false Which exact ones should I download?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X4 940 BE @ 3.8Ghz4GB G.Skill DDR2 1066 @ 800Mhz 4-4-4-12Sapphire Radeon HD 4890 OC @ 950/1050
Computer Manufacturer/Model Number
Custom Built Gaming PC
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X4 940 BE @ 3.8Ghz
Motherboard
Gigabyte GA-MA790FX-UD5P
Memory
4GB G.Skill DDR2 1066 @ 800Mhz 4-4-4-12
Graphics Card(s)
Sapphire Radeon HD 4890 OC @ 950/1050
Sound Card
Auzen X-Fi Bravura 7.1
Monitor(s) Displays
Acer AL2016W
Screen Resolution
1680x1050
Hard Drives
640GB WD Cavier Black
PSU
Corsair TX-750W
Case
CM HAF 922
Cooling
Cooler Master Hyper 212 Plus Push/Pull
Keyboard
Logitech G15 2ND Gen
Mouse
Razer Deathadder Black Edition
Internet Speed
2 Mbps Down, .5 Mbps UP
SuperEmotastix said:
Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? Which exact ones should I download?
Click to expand...
\


The driver that caused the crash was
ctaud2k.sys

You should google that to find out who makes it and what it
belongs to. If it is not the sound blaster driver you
should remove it

Let me know if you need help

Ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ok, thanks. Seems like ctaud2k.sys is Creative related. Just to be sure I'm going to remove both the sound card and onboard drivers, reboot into safe mode and run Driver Sweeper, then re-download and re-install the drivers. Hope it works :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X4 940 BE @ 3.8Ghz4GB G.Skill DDR2 1066 @ 800Mhz 4-4-4-12Sapphire Radeon HD 4890 OC @ 950/1050
Computer Manufacturer/Model Number
Custom Built Gaming PC
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X4 940 BE @ 3.8Ghz
Motherboard
Gigabyte GA-MA790FX-UD5P
Memory
4GB G.Skill DDR2 1066 @ 800Mhz 4-4-4-12
Graphics Card(s)
Sapphire Radeon HD 4890 OC @ 950/1050
Sound Card
Auzen X-Fi Bravura 7.1
Monitor(s) Displays
Acer AL2016W
Screen Resolution
1680x1050
Hard Drives
640GB WD Cavier Black
PSU
Corsair TX-750W
Case
CM HAF 922
Cooling
Cooler Master Hyper 212 Plus Push/Pull
Keyboard
Logitech G15 2ND Gen
Mouse
Razer Deathadder Black Edition
Internet Speed
2 Mbps Down, .5 Mbps UP
You must log in or register to reply here.
Back
Top