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Windows 7 - BSOD, application failures, even when computer is idle!
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| 03-30-2010 | #1 |
| | BSOD, application failures, even when computer is idle! Alright, so I have a custom built system: Asus P5Q SE Plus motherboard, Intel Core 2 Quad Q8200, WD 640 GB SATA II WD6401AALS, (2x2GB) Mushkin XP2-8500 DDR2 1066 MhZ, Sapphire ATI Radeon HD 4870 1 GB. When I first got it, I slapped windows XP on it because it was handy. I started having irregular application failures. Originally it seemed related to media player, but then it would crash surfing the internet, playing games, or even while the computer was just on and sitting there doing nothing (not sleep or hibernate, just...sitting there.). So I brought it into the store, they tested Hard Drive, Power Supply and RAM, and said everthing was fine, they said try Windows 7 because it looks like a software issue. Tested hard drive and ram myself using PowerMax 4.23 and Memtest 86 3.1a and the results were a single ram error. I installed Windows Seven. I had an isue with the graphics card but I installed the drivers on the CD that are designed for windows 7 and that issue sorted itself out. It has crashed: on shutdown, when idly sitting there, when playing games, when surfing the internet, etc. Some of the common errors I get: Page fault in non-page area dxgmm1.sys (BC Code 50) BC Code 1e BC Code 3b BC Code 1000007e BC Code d1 BC Code 24 BC Code 19... I was wondering if anyone has any suggestions? |
My System Specs |
| 03-30-2010 | #2 |
| | Using 64 bit version of Windows 7. A sample of recent minidumps attached. |
| My System Specs |
| 03-31-2010 | #3 |
| | I just wanted to add that I ran defrag after the install of both XP and 7, and the windows 7 version of chkdsk no issues on either one. I also know that the RAM I'm using is not on the QVL list from ASUS for my motherboard, could that be the root cause? I've also investigated the error codes I posted (obviously or I wouldn't be posting on this forum for help), I seem to find variations in root causes, for example dxgmm1.sys, for one person it was the sound card, as I have onboard sound I knew that wasn't the issue, another was the video card, and I've seen the ATI catalyst has issues with win 7, most people say to install the driver straight from ATI which I did. Another individual had the ram as the issue. As I don't have extra RAM or another video card to test I was wondering if someone could help point me in a more focused direction from the information I've posted, I don't understand the minidump files and was wondering if it pointed to a more specific root cause? |
| My System Specs |
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| 03-31-2010 | #4 |
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Quote: Originally Posted by BlueBomber  Alright, so I have a custom built system: Asus P5Q SE Plus motherboard, Intel Core 2 Quad Q8200, WD 640 GB SATA II WD6401AALS, (2x2GB) Mushkin XP2-8500 DDR2 1066 MhZ, Sapphire ATI Radeon HD 4870 1 GB. When I first got it, I slapped windows XP on it because it was handy. I started having irregular application failures. Originally it seemed related to media player, but then it would crash surfing the internet, playing games, or even while the computer was just on and sitting there doing nothing (not sleep or hibernate, just...sitting there.). So I brought it into the store, they tested Hard Drive, Power Supply and RAM, and said everthing was fine, they said try Windows 7 because it looks like a software issue. Tested hard drive and ram myself using PowerMax 4.23 and Memtest 86 3.1a and the results were a single ram error. I installed Windows Seven. I had an isue with the graphics card but I installed the drivers on the CD that are designed for windows 7 and that issue sorted itself out. It has crashed: on shutdown, when idly sitting there, when playing games, when surfing the internet, etc. Some of the common errors I get: Page fault in non-page area dxgmm1.sys (BC Code 50) BC Code 1e BC Code 3b BC Code 1000007e BC Code d1 BC Code 24 BC Code 19... I was wondering if anyone has any suggestions? analysis Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\New folder (4)\032710-16972-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50
Debug session time: Sat Mar 27 16:43:19.636 2010 (GMT-4)
System Uptime: 0 days 1:31:25.540
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002ae835f, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+100 )
Followup: MachineOwner
--------- Code: 032910-16894-01.dmp 3/29/2010 10:12:03 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c000001d fffff880`04eb4e36 fffff880`07d5e538 fffff880`07d5dd90 dxgkrnl.sys dxgkrnl.sys+43daa x64 C:\Users\K\Desktop\New folder (4)\032910-16894-01.dmp 4 15 7600 032510-22994-01.dmp 3/25/2010 7:10:58 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02ba8f8c fffff880`08a0a4c0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder (4)\032510-22994-01.dmp 4 15 7600 032710-17799-01.dmp 3/27/2010 2:09:41 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02a93b7c fffff880`08ca6c50 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder (4)\032710-17799-01.dmp 4 15 7600 033010-16863-01.dmp 3/30/2010 8:29:12 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02abdb9a fffff880`05fa5840 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder (4)\033010-16863-01.dmp 4 15 7600 032510-18532-01.dmp 3/25/2010 6:35:07 PM REFERENCE_BY_POINTER 0x00000018 00000000`00000000 fffffa80`057bdb60 00000000`00000002 ff000000`00000004 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder (4)\032510-18532-01.dmp 4 15 7600 032710-15631-01.dmp 3/27/2010 3:12:12 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff95f`d9a3f78a 00000000`00000008 fffff95f`d9a3f78a 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\New folder (4)\032710-15631-01.dmp 4 15 7600 032710-16972-01.dmp 3/27/2010 4:44:10 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff800`02ae835f 00000000`00000000 ffffffff`ffffffff Ntfs.sys Ntfs.sys+ebae x64 C:\Users\K\Desktop\New folder (4)\032710-16972-01.dmp 4 15 7600 032510-20685-01.dmp 3/25/2010 9:25:06 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 ffffffff`c00000ec 00000000`00000007 00000000`00000001 fffff880`0423aa80 i8042prt.sys i8042prt.sys+8a80 x64 C:\Users\K\Desktop\New folder (4)\032510-20685-01.dmp 4 15 7600 |
| My System Specs |
| 03-31-2010 | #5 |
| | You are the greatest, I'll let you know what the results are when I get new RAM, I feel a lot better knowing what component to test first then just ideally switching them out. I did read an article on 1066 Mhz RAM and them requiring an additional heat sink. Also as an aside I ran a memtest 3 times, the first memtest was done at the store, the other two I ran myself for 6 hours each time and only one error. |
| My System Specs |
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BSOD, application failures, even when computer is idle! problems?
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