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Windows 7 - BSOD with MediaPlayer
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| 04-03-2010 | #1 |
| | BSOD with MediaPlayer hi, when i want to play a dvd with media player, i immediatle get a bsod. playing with vlc works. please analyze the attached minidump. thanks jakob |
My System Specs |
| 04-03-2010 | #2 |
| | 
Quote: Originally Posted by brj  hi, when i want to play a dvd with media player, i immediatle get a bsod. playing with vlc works. please analyze the attached minidump. thanks jakob Please do the following: - activate/validate the Windows installation at Genuine Microsoft Software - run sfc.exe /scannow to replace any problem files - open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center ) - If that doesn't fix it, then wipe the hard drive and reinstall Windows - don't use "leaked"/torrent builds \ BEST GUESS AS TO CAUSE IALMDD5.DLL (part of you video driver) Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\040310-20250-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x82c0d000 PsLoadedModuleList = 0x82d4c570
Debug session time: Sat Apr 3 11:35:42.868 2010 (GMT-4)
System Uptime: 0 days 0:09:45.883
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
..........
Unable to load image ialmnt5.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ialmnt5.sys
*** ERROR: Module load completed but symbols could not be loaded for ialmnt5.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007F, {8, 80dd7750, 0, 0}
Unable to load image ialmdd5.DLL, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ialmdd5.DLL
*** ERROR: Module load completed but symbols could not be loaded for ialmdd5.DLL
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : ialmnt5.sys ( ialmnt5+30897 )
Followup: MachineOwner
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| My System Specs |
| 04-03-2010 | #3 |
| | hi zigzag, thanks for your quick answer. i use a genuine windows 7 home premium installed from an original dvd. and win 7 is activated. so i don't know why there are no symbols ? the machine on the other side is a rather old hp business desktop with an onboard intel video chip. the driver is downloaded from intel. maybe i should try the one shipped with win 7, or play dvd with vlc only. jakob |
| My System Specs |
| . |
| |
| 04-03-2010 | #4 |
| |
Quote: Originally Posted by brj hi zigzag, thanks for your quick answer. i use a genuine windows 7 home premium installed from an original dvd. and win 7 is activated. so i don't know why there are no symbols ? the machine on the other side is a rather old hp business desktop with an onboard intel video chip. the driver is downloaded from intel. maybe i should try the one shipped with win 7, or play dvd with vlc only. jakob the current release from MS is called RTM. (version 7600) In yours it does not say RTM nor is it described as 32bit like this Built by: 7600.16481.x86fre.win7_RTM.091207-1941 It is described like this Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Persona Because of that and the fact that the core OS files are the wrong size is why there are no symbols for it Ken |
| My System Specs |
| 04-03-2010 | #5 |
| | We may not need the symbols after all. I've been having problems with symbols intermittently for weeks, not really sure why. Still, what I can see without them is that the driver that zigzag3143 flagged - IALMDD5.SYS - is very out of date, among others. Code: 8f870000 8f952000 ialmdd5 ialmdd5.DLL Tue Sep 20 13:59:53 2005 (43304E19) - Intel DirectDraw 9ffb0000 9ffe40a0 ialmdev5 ialmdev5.DLL Tue Sep 20 13:52:20 2005 (43304C54) " " 9ff60000 9ff82000 ialmdnt5 ialmdnt5.dll Tue Sep 20 13:52:31 2005 (43304C5F) - " " 94417000 94554ec0 ialmnt5 ialmnt5.sys Tue Sep 20 14:00:52 2005 (43304E54) - " " 9ffa0000 9ffae000 ialmrnt5 ialmrnt5.dll Tue Sep 20 13:52:37 2005 (43304C65) - " " 94655000 9468af40 smwdm smwdm.sys Mon Mar 28 10:19:36 2005 (42481278) - SoundMAX Integrated Digital Audio 8dbfa000 8dbfb800 avgio avgio.sys Thu Feb 22 09:57:32 2007 (45DDAF5C) - Avira Antivirus |
| My System Specs |
| 04-04-2010 | #6 |
| | hi, my has an intel 865 integrated graphics chip. for this chip intel does not provide drivers for win 7. so the one i installed is for xp professional. today i uninstalled the drivers from intel and replaced them with the generic vga from Windows 7. i'll have to test if the bsod still occurs. jakob |
| My System Specs |
| 04-04-2010 | #7 |
| |
Quote: Originally Posted by brj hi, my has an intel 865 integrated graphics chip. for this chip intel does not provide drivers for win 7. so the one i installed is for xp professional. today i uninstalled the drivers from intel and replaced them with the generic vga from Windows 7. i'll have to test if the bsod still occurs. jakob |
| My System Specs |
| 04-05-2010 | #8 |
| | i just installed the generic drivers shipped with Windows 7. with these drivers media player refuses to play the dvd and thus it can not cause a bsod. i can still play the dvd with vlc, so i'll stick with it. jakob ps: As far as I know there are no drivers for vista for this old chipset. |
| My System Specs |
| 04-05-2010 | #9 |
| | Maybe it's time to save up for an upgrade?  I'm glad you found your little workaround, but there is a point that things become obsolete. Good luck with everything. |
| My System Specs |
| 04-06-2010 | #10 |
| | well it's the machine of my youngest daugther. for browsing and facebook it's still sufficient  thanks for your help jakob |
| My System Specs |
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