 | | Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks. | Windows 7 - First BSOD problem
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04-06-2010
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#1 | | |
First BSOD problem i have windows 7 on my pc for about a week now and the first bsod arrives .unfortunately i could;d make a picture of the error message in the bsod bun a found in my computer>manage >event viewer the error so i will post some pictures of the error message hopping that you all could help me .thx http://img163.imageshack.us/img163/2828/capture23c.jpg http://img151.imageshack.us/img151/4203/123lk.jpg http://img397.imageshack.us/img397/4333/capturer.jpg http://img535.imageshack.us/img535/2909/33123.jpg | My System Specs | | System Manufacturer/Model Number don't know OS windows 7 finally CPU AMD Athlon 64 x2 4000+ dual core socket AM2 Motherboard :MSI K9N NEO-F V3 4*DUAL DDR2-800 MB... Memory 2 x 1Gb DDR2 800 MH Graphics Card :ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO Sound Card Realtek Monitor(s) Displays BenQ FP93G 19" 6 ms Screen Resolution 1280X1024 Keyboard KB DELL USB Mouse Logitec Case Frontier Irock 12 cm fan front,8 cm fan rear Cooling case standard Hard Drives 400Gb Caviar 7200 rpm 16 Mb Internet Speed 5 mb/s download 1mb/s upload Other Info Altec lansing 2.1 VS4121 BLACK |
04-06-2010
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#2 | | Windows 7 Professional x64 |
| My System Specs | | System Manufacturer/Model Number Jonathan King OS Windows 7 Professional x64 CPU AMD Athlon Dual Core Processor 4850e overclocked @ 2.90 GHz Motherboard ASRock A780 FullDisplayPort Memory 6.0GB Dual-Channel DDR2 290MHz Crucial Technology Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Onboard Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Microsoft Wired Desktop 500 (PS/2) Mouse Microsoft Wired Desktop 500 (USB) PSU Corsair HW Series 750w Modular Case Antec 300 Cooling stock cpu, 120mm hard drive bay fan Hard Drives WD 320GB SATA, Hitachi 1TB SATA, Samsung 1.5TB SATA Internet Speed 25 Mb/s download; 1 Mb/s upload System Manufacturer/Model Number don't know OS windows 7 finally CPU AMD Athlon 64 x2 4000+ dual core socket AM2 Motherboard :MSI K9N NEO-F V3 4*DUAL DDR2-800 MB... Memory 2 x 1Gb DDR2 800 MH Graphics Card :ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO Sound Card Realtek Monitor(s) Displays BenQ FP93G 19" 6 ms Screen Resolution 1280X1024 Keyboard KB DELL USB Mouse Logitec Case Frontier Irock 12 cm fan front,8 cm fan rear Cooling case standard Hard Drives 400Gb Caviar 7200 rpm 16 Mb Internet Speed 5 mb/s download 1mb/s upload Other Info Altec lansing 2.1 VS4121 BLACK |
04-06-2010
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#4 | | |
We actually need the DMP file created. Use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html
Let us know if you need help
Ken | My System Specs | | System Manufacturer/Model Number Dell inspiron core duo OS WDP ONLY CPU 2@2.6 Motherboard Dell/ Memory 4 gigs Graphics Card intel 945 Sound Card HD built-in Monitor(s) Displays svga Screen Resolution 1440x960 Keyboard yep Mouse nope PSU 40W Case cheap plastic Cooling none Hard Drives 1-1tb
4-250gb
2-500gb
8-40gb Internet Speed 45Mb down 5Mb up System Manufacturer/Model Number don't know OS windows 7 finally CPU AMD Athlon 64 x2 4000+ dual core socket AM2 Motherboard :MSI K9N NEO-F V3 4*DUAL DDR2-800 MB... Memory 2 x 1Gb DDR2 800 MH Graphics Card :ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO Sound Card Realtek Monitor(s) Displays BenQ FP93G 19" 6 ms Screen Resolution 1280X1024 Keyboard KB DELL USB Mouse Logitec Case Frontier Irock 12 cm fan front,8 cm fan rear Cooling case standard Hard Drives 400Gb Caviar 7200 rpm 16 Mb Internet Speed 5 mb/s download 1mb/s upload Other Info Altec lansing 2.1 VS4121 BLACK |
04-06-2010
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#6 | | |

Quote: Originally Posted by sonnycrys here are the dmp This crash was caused by wow.exe (windows on windows--32 bit emulator).
Because OS files were involved I woud run a system file check
type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")
Let us know the results
Ken Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\040610-17921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0284b000 PsLoadedModuleList = 0xfffff800`02a88e50
Debug session time: Tue Apr 6 10:34:13.476 2010 (GMT-4)
System Uptime: 0 days 6:45:21.242
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff8000288701e, fffff880074a3e20, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000288701e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880074a3e20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`0288701e f00fba3100 lock btr dword ptr [rcx],0
CONTEXT: fffff880074a3e20 -- (.cxr 0xfffff880074a3e20)
rax=fffffa8001b6a8d0 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8001b6a8d0 rsi=00000000ffffffff rdi=fffffa8001b6a8d0
rip=fffff8000288701e rsp=fffff880074a4800 rbp=0000000000000001
r8=0000000000000000 r9=0000000000000000 r10=00000000000026f4
r11=fffff880074a4850 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=fffff900c2dfc9f0
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26:
fffff800`0288701e f00fba3100 lock btr dword ptr [rcx],0 ds:002b:00000000`00000000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: Wow.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8000288701e
STACK_TEXT:
fffff880`074a4800 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26
FOLLOWUP_IP:
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`0288701e f00fba3100 lock btr dword ptr [rcx],0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
STACK_COMMAND: .cxr 0xfffff880074a3e20 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
BUCKET_ID: X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
Followup: MachineOwner
--------- | My System Specs | | System Manufacturer/Model Number Dell inspiron core duo OS WDP ONLY CPU 2@2.6 Motherboard Dell/ Memory 4 gigs Graphics Card intel 945 Sound Card HD built-in Monitor(s) Displays svga Screen Resolution 1440x960 Keyboard yep Mouse nope PSU 40W Case cheap plastic Cooling none Hard Drives 1-1tb
4-250gb
2-500gb
8-40gb Internet Speed 45Mb down 5Mb up System Manufacturer/Model Number don't know OS windows 7 finally CPU AMD Athlon 64 x2 4000+ dual core socket AM2 Motherboard :MSI K9N NEO-F V3 4*DUAL DDR2-800 MB... Memory 2 x 1Gb DDR2 800 MH Graphics Card :ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO Sound Card Realtek Monitor(s) Displays BenQ FP93G 19" 6 ms Screen Resolution 1280X1024 Keyboard KB DELL USB Mouse Logitec Case Frontier Irock 12 cm fan front,8 cm fan rear Cooling case standard Hard Drives 400Gb Caviar 7200 rpm 16 Mb Internet Speed 5 mb/s download 1mb/s upload Other Info Altec lansing 2.1 VS4121 BLACK |
04-06-2010
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#8 | | Windows 7 Professional x64 |
Try running SFC again. Sometimes it fixes more files the second time around.
Other than that, we can hope the BSODs go away now. If not, it's time for a repair install. | My System Specs | | System Manufacturer/Model Number Jonathan King OS Windows 7 Professional x64 CPU AMD Athlon Dual Core Processor 4850e overclocked @ 2.90 GHz Motherboard ASRock A780 FullDisplayPort Memory 6.0GB Dual-Channel DDR2 290MHz Crucial Technology Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Onboard Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Microsoft Wired Desktop 500 (PS/2) Mouse Microsoft Wired Desktop 500 (USB) PSU Corsair HW Series 750w Modular Case Antec 300 Cooling stock cpu, 120mm hard drive bay fan Hard Drives WD 320GB SATA, Hitachi 1TB SATA, Samsung 1.5TB SATA Internet Speed 25 Mb/s download; 1 Mb/s upload |
04-06-2010
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#9 | | |
i run the test 3 times and the result is the same as above | My System Specs | | System Manufacturer/Model Number don't know OS windows 7 finally CPU AMD Athlon 64 x2 4000+ dual core socket AM2 Motherboard :MSI K9N NEO-F V3 4*DUAL DDR2-800 MB... Memory 2 x 1Gb DDR2 800 MH Graphics Card :ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO Sound Card Realtek Monitor(s) Displays BenQ FP93G 19" 6 ms Screen Resolution 1280X1024 Keyboard KB DELL USB Mouse Logitec Case Frontier Irock 12 cm fan front,8 cm fan rear Cooling case standard Hard Drives 400Gb Caviar 7200 rpm 16 Mb Internet Speed 5 mb/s download 1mb/s upload Other Info Altec lansing 2.1 VS4121 BLACK First BSOD problem problems? All times are GMT -5. The time now is 09:16 PM. |  |