Windows 7 Ultimate x64, uTorrent & AVG

dreadboy · Apr 14, 2010

I have those installed for about a week or so, but only last night I had the first bsod, and the second this morning.

All I did recently was to update my chipset drivers (from asrock's website) and install safari. If of any use, the display and sound first froze for a few seconds, then the bs appeared, with the sound continuing to "broom".

Also mentionable - i only downloaded small files until last night ( >2GB ), when I added something larger (<11GB). I am at work for now, and I'll post the dump files when I get home, but it's on my nerves.

Jonathan_King · Apr 14, 2010

Welcome!

We do need the dmp files, but for now, try a system restore to get to a point before the troubles.

JMH · Apr 14, 2010

dreadboy said:
I have those installed for about a week or so, but only last night I had the first bsod, and the second this morning.

All I did recently was to update my chipset drivers (from asrock's website) and install safari. If of any use, the display and sound first froze for a few seconds, then the bs appeared, with the sound continuing to "broom".

Also mentionable - i only downloaded small files until last night ( >2GB ), when I added something larger (<11GB). I am at work for now, and I'll post the dump files when I get home, but it's on my nerves.

Hi ,
We will get a more definitive overview of your problems if you follow this advice.http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html
Upload all of the minidump files located in C:\Windows\Minidump

Please also provide the following information -
1. How was Windows 7 installed? Was it an upgrade installation or a clean installation?
2. List red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in the Start Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.
Thanks.
Jan.

dreadboy · Apr 14, 2010

I did try a system restore this morning, after which I got the second BSOD. I will upload the dump files as soon as I get home. Just wanted to have a confirmation for my peace of mind for now, that it's not the hardware going wrong. I did test the memory this morning too and it's ok.

Windows 7 was installed on the clean. No upgrade

I am guessing (hopping it's not the hardware because I changed absolutely nothing hardware-wise) and everything was working fine as is. Only changes made are the ones above. Thanks you for your time

Jonathan_King · Apr 14, 2010

We'll see in a bit. Good luck!

dreadboy · Apr 14, 2010

I uploaded the dump file here

Awaiting your reply/replies and thank you in advance. now that I see how things go, I have uTorrent open since I got home and nothing happened.

There's only one thing that changed -> safari is not installed and not running anymore. Both times that I got BSoD Safari was running. I`m installing it after the download finishes in uTorrent just to check this hypothesis

dreadboy · Apr 14, 2010

in the mean time, i got the bsod again. with safari running already.

this time i got to read the top of the bs, irq less or equal . here is the new minidump from about 5 minutes ago.

Jonathan_King · Apr 14, 2010

That one looks like bad RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

Also, uninstall AVG with Revo Uninstaller, as it is known to cause many issues, including BSODs.

Then install Microsoft Security Essentials.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_041410-26625-01.zip\041410-26625-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02813000 PsLoadedModuleList = 0xfffff800`02a50e50
Debug session time: Wed Apr 14 14:17:27.625 2010 (GMT-4)
System Uptime: 0 days 2:09:37.000
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff68000007650, 0, 0, fffff80002898ae2}

Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff68000007650, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002898ae2, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002abb0e0
 fffff68000007650 

CURRENT_IRQL:  0

FAULTING_IP: 
nt!MiAgeWorkingSet+1c2
fffff800`02898ae2 488b19          mov     rbx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  csrss.exe

TRAP_FRAME:  fffff880031db760 -- (.trap 0xfffff880031db760)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000007ffffffff8 rbx=0000000000000000 rcx=fffff68000007650
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002898ae2 rsp=fffff880031db8f0 rbp=0000000000007656
 r8=0000000000000001  r9=fffffa8002cafb88 r10=0000000000000005
r11=0000000000000005 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiAgeWorkingSet+0x1c2:
fffff800`02898ae2 488b19          mov     rbx,qword ptr [rcx] ds:fffff680`00007650=2100000021420005
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002884469 to fffff80002884f00

STACK_TEXT:  
fffff880`031db618 fffff800`02884469 : 00000000`0000000a fffff680`00007650 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`031db620 fffff800`028830e0 : 00000000`00000000 00000980`00000000 00000000`00001000 fffff800`029b7bfe : nt!KiBugCheckDispatch+0x69
fffff880`031db760 fffff800`02898ae2 : 00000000`00000f6b 00000000`00000001 00000000`00000002 00000000`00000f5d : nt!KiPageFault+0x260
fffff880`031db8f0 fffff800`02905a0e : fffffa80`02cafb88 fffff880`00000001 00000000`00000001 fffff880`031dbb70 : nt!MiAgeWorkingSet+0x1c2
fffff880`031dbaa0 fffff800`028996e2 : 00000000`00001e62 00000000`00000000 fffffa80`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x49926
fffff880`031dbb40 fffff800`0289996f : 00000000`00000008 fffff880`031dbbd0 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`031dbb90 fffff800`02b28166 : fffffa80`018c9040 00000000`00000080 fffffa80`0184a890 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`031dbd00 fffff800`02863486 : fffff880`02f63180 fffffa80`018c9040 fffff880`02f6dfc0 3e1e9953`bab7fe93 : nt!PspSystemThreadStartup+0x5a
fffff880`031dbd40 00000000`00000000 : fffff880`031dc000 fffff880`031d6000 fffff880`031db6d0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiAgeWorkingSet+1c2
fffff800`02898ae2 488b19          mov     rbx,qword ptr [rcx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiAgeWorkingSet+1c2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiAgeWorkingSet+1c2

BUCKET_ID:  X64_0xA_nt!MiAgeWorkingSet+1c2

Followup: MachineOwner
---------

dreadboy · Apr 14, 2010

Thank you very much. Good thing I just bought the RAM, so I can take it back.

One question though. If it's the RAM then it should also crash like that when I will be using Photoshop right?

I see the "An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high." so I could have set the pagefile too low?

Also consider that on average [ just a browser and messenger open ] I still have less than 50% free physical memory.

Jonathan_King · Apr 14, 2010

Bad RAM can crash at any moment, for no apparent reason. Right now, I am suffering from memory errors. I only get them when the last 2GB are being used, when I am running my virtual machines. Funny thing is, though, that even loaded to the max, it doesn't always crash.

dreadboy · Apr 14, 2010

I see. I am currently running just like was, only with uTorrent out, since a good bud pinpointed me that uTorrent delivered him the same bsod. Could it be maybe that it actually starts acting crazy when caching files on the hard drive? I will have to see how Photoshop acts on this.

Thank you very much for your time, and sorry if I'm annoying

whs · Apr 14, 2010

For removing AVG, I recommend the AVG Remover.

JMH · Apr 14, 2010

whs said:
For removing AVG, I recommend the AVG Remover.

I support this advice. It is wiser to use the appropriate Anti Virus uninstall tool to remove AVG from your system.
Reboot your computer on completion.

dreadboy · Apr 15, 2010

hey guys. I'm so sitting with this forum, you're wonderful, but I have to say that my system has a 7 hour and 30 minutes uptime already. No crash, no problem, but then again, no uTorrent either.
Photoshop was / is used intensive (resized and played with 250MP images, multi-layers), while multiple tabs in Safari. AVG running, Messenger also.

JMH · Apr 15, 2010

dreadboy said:
hey guys. I'm so sitting with this forum, you're wonderful, but I have to say that my system has a 7 hour and 30 minutes uptime already. No crash, no problem, but then again, no uTorrent either.
Photoshop was / is used intensive (resized and played with 250MP images, multi-layers), while multiple tabs in Safari. AVG running, Messenger also.

Keep it under observation. Good luck.
Should you require further help you know which forum to visit.......

dreadboy · Apr 15, 2010

Undoubtful I will know. [can't get to write that correct. it's morning and I'm not native speaking]

Of course I am keeping it under observation, and will also put it to serious PS work tonight. For now, I'm off to work like every trained monkey

)

JMH · Apr 15, 2010

dreadboy said:
Undoubtful I will know. [can't get to write that correct. it's morning and I'm not native speaking]

Of course I am keeping it under observation, and will also put it to serious PS work tonight. For now, I'm off to work like every trained monkey )

You are doing far better in English, than I would speaking & writing in your native language. Well done to you.

dreadboy · Apr 15, 2010

hehehe... then again, you are not writing it at work, and Romanian is not an universal language. Nevertheless - Multumesc mult de tot pentru suportul oferit.

JMH · Apr 15, 2010

dreadboy said:
hehehe... then again, you are not writing it at work, and Romanian is not an universal language. Nevertheless - Multumesc mult de tot pentru suportul oferit.

You are very welcome.

squall leonhart · Apr 15, 2010

dump AVG, as of 8.5 it is bloatware which only serves to reduce the system performance entirely, regardless of capabilities, and AVG crashing due to utorrent isn't anything new.

Its causing some abnormal cache and memory thrashing for some reason when scanning data that changes within memory.

Bad RAM can crash at any moment, for no apparent reason. Right now, I am suffering from memory errors. I only get them when the last 2GB are being used, when I am running my virtual machines. Funny thing is, though, that even loaded to the max, it doesn't always crash.

the annoying thing with that is its impossible to tell which stick is the culprit these days as the channel controllers intermix the ram addresses unlike with single channel controllers where the modules addresses accumulate.

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