Bsod problem

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sonnycrys

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hello again another bsod hit moment ago i will upload the minidupm files in this hope you can help me...all that i could see was win32k.sys maybe thats helps
 

My Computer

Computer Manufacturer/Model Number
don't know
OS
windows 7 finally
CPU
AMD Athlon 64 x2 4000+ dual core socket AM2
Motherboard
:MSI K9N NEO-F V3 4*DUAL DDR2-800 MB...
Memory
2 x 1Gb DDR2 800 MH
Graphics Card(s)
:ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO
Sound Card
Realtek
Monitor(s) Displays
BenQ FP93G 19" 6 ms
Screen Resolution
1280X1024
Hard Drives
400Gb Caviar 7200 rpm 16 Mb
Case
Frontier Irock 12 cm fan front,8 cm fan rear
Cooling
case standard
Keyboard
KB DELL USB
Mouse
Logitec
Internet Speed
5 mb/s download 1mb/s upload
Other Info
Altec lansing 2.1 VS4121 BLACK
sonnycrys said:
hello again another bsod hit moment ago i will upload the minidupm files in this hope you can help me...all that i could see was win32k.sys maybe thats helps
Click to expand...

Sonny

I have a question. These two DMP's show different versions of win 7. See the bolded below. Are they from the same machine, and is so, what changed from the firs to the second?

Ken


Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\040610-17921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
[B][SIZE=3][U][I]Windows 7 Kernel Version 7600 MP (2 procs) Free x64[/I][/U][/SIZE]
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255[/B]
Machine Name:
Kernel base = 0xfffff800`0284b000 PsLoadedModuleList = 0xfffff800`02a88e50
Debug session time: Tue Apr  6 10:34:13.476 2010 (GMT-4)
System Uptime: 0 days 6:45:21.242
Loading Kernel Symbols

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\042010-19000-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
[B][SIZE=3][U][I]Windows 7 Kernel Version 7600 MP (2 procs) Free x64[/I][/U][/SIZE]
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/B]
Machine Name:
Kernel base = 0xfffff800`02818000 PsLoadedModuleList = 0xfffff800`02a55e50
Debug session time: Tue Apr 20 14:17:35.610 2010 (GMT-4)
System Uptime: 0 days 7:48:00.375
Loading Kernel Symbols
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
as you see the dmps have diferent dates on in on the 6 of april and the other one is from moments ago...
yes is from the same machine . in 14 days i changed a lot installing different programs but the last one was your uninstaller 2010 and i installed this one yesterday
 

My Computer

Computer Manufacturer/Model Number
don't know
OS
windows 7 finally
CPU
AMD Athlon 64 x2 4000+ dual core socket AM2
Motherboard
:MSI K9N NEO-F V3 4*DUAL DDR2-800 MB...
Memory
2 x 1Gb DDR2 800 MH
Graphics Card(s)
:ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO
Sound Card
Realtek
Monitor(s) Displays
BenQ FP93G 19" 6 ms
Screen Resolution
1280X1024
Hard Drives
400Gb Caviar 7200 rpm 16 Mb
Case
Frontier Irock 12 cm fan front,8 cm fan rear
Cooling
case standard
Keyboard
KB DELL USB
Mouse
Logitec
Internet Speed
5 mb/s download 1mb/s upload
Other Info
Altec lansing 2.1 VS4121 BLACK
sonnycrys said:
as you see the dmps have diferent dates on in on the 6 of april and the other one is from moments ago...
yes is from the same machine . in 14 days i changed a lot installing different programs but the last one was your uninstaller 2010 and i installed this one yesterday
Click to expand...

The only thing that will change the version number is a windows update to the core files. I only ask because the two crashes were caused by divergent things and there isnt enough data to say which is correct.

Were the circumstances the same. (running the same apps, etc)?

I did notice that in one of the DMPS, "WoW" (windows on windows--the32 bit emulator in 64bit) was running. Do you crash when you are running a 32 bit app like IE, etc?

Let us know

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
i dont remember what i was running on 6 of april but now those are the programs i usually run:firefox mozilla,utorrent,yahoo messenger,and aimp 2 (a player),and tune up utilities is very possebly those programs i've run that time to.and yes i remember that 2 days ago win installed some updates. i dont use IE .so give some advices
 
Last edited:

My Computer

Computer Manufacturer/Model Number
don't know
OS
windows 7 finally
CPU
AMD Athlon 64 x2 4000+ dual core socket AM2
Motherboard
:MSI K9N NEO-F V3 4*DUAL DDR2-800 MB...
Memory
2 x 1Gb DDR2 800 MH
Graphics Card(s)
:ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO
Sound Card
Realtek
Monitor(s) Displays
BenQ FP93G 19" 6 ms
Screen Resolution
1280X1024
Hard Drives
400Gb Caviar 7200 rpm 16 Mb
Case
Frontier Irock 12 cm fan front,8 cm fan rear
Cooling
case standard
Keyboard
KB DELL USB
Mouse
Logitec
Internet Speed
5 mb/s download 1mb/s upload
Other Info
Altec lansing 2.1 VS4121 BLACK
can someone give me an advice on my problem?
 

My Computer

Computer Manufacturer/Model Number
don't know
OS
windows 7 finally
CPU
AMD Athlon 64 x2 4000+ dual core socket AM2
Motherboard
:MSI K9N NEO-F V3 4*DUAL DDR2-800 MB...
Memory
2 x 1Gb DDR2 800 MH
Graphics Card(s)
:ATI RADEON 2600 PRO HD 512 Mb PCI-ex,HDMI ,dualDVI,HDTV COO
Sound Card
Realtek
Monitor(s) Displays
BenQ FP93G 19" 6 ms
Screen Resolution
1280X1024
Hard Drives
400Gb Caviar 7200 rpm 16 Mb
Case
Frontier Irock 12 cm fan front,8 cm fan rear
Cooling
case standard
Keyboard
KB DELL USB
Mouse
Logitec
Internet Speed
5 mb/s download 1mb/s upload
Other Info
Altec lansing 2.1 VS4121 BLACK
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