Windows 7 - sleep/ hibernation crash 0x0000009f

bloodrocuted88 · 05-29-2010

Hi I am having a DRIVER_POWER_STATE_FAILURE 0x0000009f issue with my computer for information on the computer I have supplied a mini dump in a zip file and a proper list of what is in my computer in the help.doc

figuring it would be more easy to supply the info this way sorry

anyways any suggestion or solution is greatly appreciated and my extreme thanks in advance

usasma · 05-30-2010

There are 3 KB articles that refer to hibernation issues and STOP 0x9f's that are listed at this link on my website: BSOD Index

They are:
KB 975599 Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep or into hibernation, or when you restart the computer: "0x9F"

KB 977186 Error message when you try to resume a Windows 7-based or a Windows Server 2008 R2-based computer from hibernation: "Stop 0x0000009F"

KB 981848 "0x0000009F" Stop error message when a computer enters and resumes from hibernation in Windows 7 or Windows Server 2008 R2 (Microsoft link here: "0x0000009F" Stop error message when a computer enters and resumes from hibernation in Windows 7 or Windows Server 2008 R2 )

The memory dump blames netr28x.sys. This is a component of your Ralink RT2860 series Wireless LAN Card (you may have a different manufacturer) Please do the following:
- download the latest Windows 7 driver for your card from the manufacturer's website. If Windows 7 drivers aren't available there, try this link: Ralink corp.
- uninstall the current drivers/software for the wireless card
- install the freshly downloaded drivers and monitor for further BSOD's.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

Quote:

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:

Code:

000.fcl      Fri Sep 26 09:11:22 2008 - CyberLink FCL Driver - http://www.carrona.org/dvrref.html#000.fcl
AsIO.sys     Mon Dec 17 04:11:49 2007 - Asus PCProbe Utility - http://www.carrona.org/dvrref.html#AsIO.sys
pcouffin.sys Tue Dec 05 09:39:30 2006 - low level access layer for CD devices (A  part of many different CD/DVD burning   programs) - http://www.carrona.org/dvrref.html#pcouffin.sys
pe3ah4nb.sys Thu Jul 19 10:45:43 2007 - DiRT Environment Driver by Codemasters - http://www.carrona.org/dvrref.html#pe3ah4nb.sys
pnarp.sys    Tue Oct 28 01:57:00 2008 - Pure Networks, Inc. Network Magic Address Resolution Protocol Driver - http://www.carrona.org/dvrref.html#pnarp.sys
ps6ah4nb.sys Thu Jul 19 10:43:46 2007 - DiRT Synchronization Driver by Codemasters - http://www.carrona.org/dvrref.html#ps6ah4nb.sys
purendis.sys Tue Oct 28 00:31:28 2008 - Pure Networks, Inc. Network Magic NDIS Relay Driver - http://www.carrona.org/dvrref.html#purendis.sys

Summary of the BSOD:

Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat May 29 12:59:13.781 2010 (GMT-4)
System Uptime: 0 days 1:10:27.921
BugCheck 9F, {3, fffffa800abd5a20, fffff8000416d518, fffffa800e73b450}
*** WARNING: Unable to verify timestamp for netr28x.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28x.sys
Probably caused by : netr28x.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System

Windows 7 - sleep/ hibernation crash 0x0000009f

sleep/ hibernation crash 0x0000009f problems?