problem event name bluescreen

colincannich · Jul 21, 2010

Hi I got a new laptop a yesterday. It was working ok but today whenever I try to connect to wifi network it turns off and re-boots with this message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88003D0C70E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072110-15069-01.dmp
C:\Users\Colin\AppData\Local\Temp\WER-40154-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I cannot access the internet on the laptop so can't download the BSOD app.

Its windows 7 x64
original installed
OEM

I've attached filles in the minidump folder

Jonathan_King · Jul 21, 2010

Welcome to SF!

This is a quite simple fix. ZoneAlarm is causing BSODs, no surprise. It is well known for causing problems in Vista and 7.

Uninstall it, and then run this removal tool: http://download.zonealarm.com/bin/free/support/cpes_clean.exe

Install Microsoft Security Essentials instead.

...Summary of the Dumps:

Code:

[FONT=lucida console][/font]
BugCheck D1, {8, 2, 0, fffff88003d1170e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {8, 2, 0, fffff880046c370e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {8, 2, 0, fffff8800603470e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {8, 2, 0, fffff88003d0c70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {8, 2, 0, fffff88003a3e70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {8, 2, 0, fffff880054b570e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D1, {8, 2, 0, fffff88003aad70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/FONT]

problem event name bluescreen

colincannich

New member

My Computer

Jonathan_King

New member

My Computer