So you know the path to the folder. C:\Users\All Users\Microsoft\Windows\Start Menu.
Have you taken ownership of the folder and its contents?
If you find you can't move some of them (The system ones), you could always set their properties to "Hide". They won't show in the Start Menu then. How to Create a Take Ownership Shortcut in Windows 7
Yes, the shortcut folders are normal.
How's the six year olds Poker coming along?!