Hoping someone will see this message! I did exactly those solutions, the problems is that by doing so, I have lost all data including files and pictures. When I use Show Hidden Files it shows them but faded out.
About a week ago I suddenly saw greyed out, faded short cuts, and I also could no longer edit my photos by going into pictures, then using Photo Gallery. It is as if everything has disappeared. I installed Adobe Digital Editions and Silverlight to watch Netflix, nothing else. I use Google Chrome.
Please help, long term projects like the books I am writing have gone "faded", or missing once I reset to defaults. What's going on?